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Added just now
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Senior Manager, Commercial Portfolio Strategy
HP
Spring, TX
- $147,050 to $230,850 USD / year
Support definition of future portfolio roadmap (FY27–FY28) including platform inclusion, differentiation, and investment focus
Added just now
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Vice President, SC Network, Resilience, Analytics Transformation
HP
Spring, TX
- $266,000 to $318,000 USD / year
Establish enterprise data, model, and digital-product governance, including data ownership, quality, compliance, platform integration, scalable deployment, maintenance, adoption, and…
Added 1 min ago
Senior Manager Payments Team (Remote)
Hyatt
Chicago, IL
…agent-based solutions to improve internal efficiencies, enhance data analysis, and enable smarter, more scalable ways of working across payment operations and delivery…
Added 1 min ago
Staff AI Agent Engineer | Moveworks
ServiceNow
Remote, United States
…AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better.…
Added 1 min ago
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Senior Analyst, Marketing Analytics
CoStar
Atlanta
- $89,000 to $145,000 USD / year
Monitor feed health, data quality, and platform compliance, proactively partnering with appropriate teams to resolve issu
Added 1 min ago
Associate Application Integration Developer
Ventura Foods
Irvine, CA
…senior engineers, this role assists with API, application, and data integrations to enable reliable information exchange between business systems. The position provides an opportunity to…
Added 2 mins ago
Senior System Engineer
Belay Technologies
Maryland Area, MD
Cloud Architecture/ Cloud Engineer/ Platform Engineering (especially in AWS)
Added 2 mins ago
Leasing Professional - Allaso High Desert
Greystar Management Services, LLC
Albuquerque, NM
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in…
Added 2 mins ago
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Senior Product Owner, AI Platform
GridUnity
Remote, United States
- $170,000 to $190,000 USD / year
We unite all grid interconnection stakeholders on a single platform that converts centralized data into actionable intelligence and accelerates the transition to a reliable, sustainable,…
Added 4 mins ago
Head of Programs
AXA
NEW YORK, NY · NEW YORK · BOSTON, MA
…multi-year direction for the Programs business. Integrate portfolio data, market dynamics, customer insights, and financial implications to make sound strategic decisions and adjust course…
Added 4 mins ago
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Forward Deployed Engineer – MEP Design
Ai2iO
Remote, United States
- $99,750 to $123,375 USD / year
organization - including Claude, Microsoft 365 Copilot, and AI2IO’s CORE AI platform - to design, build, test, deploy, and
Added 4 mins ago
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Property Manager II (Golden Gardens)
WinnCompanies
Fresno, CA
- $29 to $31 USD / hour
…Puerto Rico who make it all possible. As an award-winning owner, developer, and manager of high-impact, mixed-income apartment communities, we are proud to be one of the nation’s leading…
Added 5 mins ago
Staff Product Security Engineer
Intuitive
Sunnyvale, CA
Deep understanding of embedded security, including secure boot, OS hardening, kernel patching, and platform trust architectures.
Added 5 mins ago
UG
Senior AI/ML Engineer - Onsite in Minnesota
UnitedHealth Group
Eden Prairie, MN
- $120,100 to $214,500 USD / year
…make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges.…
Added 5 mins ago
Certified Medical Assistant (CMA) - Physician Practice Administration - Multiple Locations
Roper St. Francis Healthcare
Mt. Pleasant, SC
Identifies significant changes in patient condition through data collection and reports them to the provider.
Added 5 mins ago
Licensed Practical Nurse (LPN) - Medical Assistant Certified (CMA) - Signature Primary Care Wingo Way
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Mt. Pleasant, SC
…delivery of patient care utilizing the nursing process through data collection and assessment, identifying and determining the priority of patient’s problems/needs, and evaluating the…
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Certified Medical Assistant (CMA) - Breast Specialist - Mt. Pleasant Hospital Medical Office Building
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Identifies significant changes in patient condition through data collection and reports them to the provider.
Added 5 mins ago
Data Engineer (Faculty Specialist)
University of Maryland College Park (UMCP)
United States
The CATT Lab is seeking a mid-career or senior Data Engineer to join our Data Platform team. This individual will work to design, develop, and support over 40 relational database instances…
Added 5 mins ago
Summer Intern - OMAX Procurement
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…succeed, and we believe resilient supply chains are created when data, supplier collaboration, technical understanding, and thoughtful sourcing decisions come together We are a 100%…
Added 6 mins ago
Front End Developer
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McLean, VA
Vantor is seeking onsite front end development support for a data repository and visualization platform.
Added 6 mins ago
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STAKING ENGINEER SUPERVISOR(ENERGY RESOURCES)
City of Rocky Mount
Rocky Mount, NC
- $37.42 to $56.13 USD / hour
Supervises and participates in the design and layout of overhead and underground electric facilities according to all applicable codes. Including updating data and maps in the GIS platform.
Added 6 mins ago
Customer Service Representative - UniFirst
UniFirst Corporation
Watervliet, NY
Perform basic data entry and other administrative duties.
Added 7 mins ago
Engagement Manager, Technology, HealthScape Payer Transformation
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Remote, United States
- Coordinate business, architecture, data, integration, platform, vendor, and implementation resources through design, mobilization, execution, testing, and transition.
Added 7 mins ago
Software Engineer
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Snowflake, Databricks, or general data platform experience for large data processing.
Added 7 mins ago
Multi-Domain DevSecOps Engineer
BAE Systems
San Diego, CA
Implement security measures and best practices to ensure confidentiality, integrity, and availability of data and applications.

EAP Client Service Supervisor

United States

Actual hourly rate dependent upon experience. $41.84 - $65.90 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

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Job details

Pay: Actual hourly rate dependent upon experience. $41.84 - $65.90 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Apply by: Nov 21, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Description:

The Client Services Supervisor leads the daily performance of Client Services by providing day to day supervision and work direction for Account Managers and coordinators, coordinating workload and account coverage, monitoring the overall health of the client portfolio, and ensuring consistent execution of renewals, billing, client commitments, client engagement activities, and company communications. In addition to providing day-to-day oversight and support to the team, the Supervisor will maintain and manage a portfolio of assigned company accounts, including responsibility for ongoing client relationships and service needs. The Supervisor partners with the Business Development and Client Services Manager to support retention, service quality, staff development, and consistent follow through across the client experience. The Supervisor also supports priority Business Development and Client Services initiatives and duties as assigned by the Business Development and Client Services Manager and EAP Director.Position is Monday-Friday onsite 9-5

Office location: 5245 S College Dr. Murray, UT

Preferred Candidates with: High attention to detail, account management experience, PowerPoint and flyer creation experience, CI portal experience, Salesforce experience, excel experience, Profit/Loss understanding, EAP and/or mental health field experience. Along with Brokerage and/or account management experience in Utah.

Essential Functions

Makes timely decisions within the scope of the role, takes ownership of outcomes, and holds themselves and the team accountable for consistent follow through.
Provides day to day supervision and work direction for Account Managers including regular one-on-one check ins, coaching, workload management, development, quality monitoring, and clear accountability for client commitments and documentation.
Monitors the overall health of the client portfolio, including utilization, engagement, client satisfaction, account sustainability, renewal risk, recurring concerns, and service gaps for all accounts including their own. Escalates accounts requiring manager involvement.
Oversees account coverage, client touchpoints, upcoming renewals, required deliverables, routine audits, and first level client escalations to maintain consistent Account Management standards.
Co leads the development and execution of client resources, materials, website content, and client communications.
Completes and oversees company billing, monitors billing accuracy and follow through, and monitors assigned Business Development and Client Services budgets and expenses.
Partners with the Business Development and Client Services Manager on retention goals, portfolio interventions, process improvements, and department initiatives.
Promotes collaboration, cross training, continuity of service, and effective coordination across Account Management, Business Development, and other EAP teams.

Skills

People leadership and coaching
Account Management
Client relationship management
Portfolio health monitoring
Customer service
Marketing communication execution
Billing oversight
Operations and workflow coordination
Analysis and reporting
Problem solving and collaboration Minimum Qualifications
Demonstrated experience leading or coordinating client services, account management, business operations, or a related function.
Demonstrated ability to coach staff, organize work, monitor quality, address performance concerns, and maintain accountability for deadlines and commitments.
Demonstrated ability to identify client risks, service gaps, workflow barriers, or adverse trends and coordinate appropriate action.
Strong written and verbal communication skills with the ability to work effectively with clients, employees, leaders, and cross functional partners.
Strong organizational, analytical, and problem solving skills in a fast paced environment with competing priorities.

Preferred Qualifications

Bachelor’s degree in business, communications, healthcare administration, or a related field. Education must be obtained through an accredited institution and will be verified.
Experience in Employee Assistance Programs, healthcare, behavioral health, account management, client services, or benefits administration.
Experience with Salesforce, Asana, Formstack, website coordination, client reporting, or related business systems.
Experience supervising employees and supporting performance evaluations, training, and staff development.

Physical Requirements

Interact with others requiring the employee to verbally communicate as well as hear and understand spoken information.
Operate computers, telephones, and other office equipment, requiring the ability to move fingers and hands.
See and read computer monitors and documents.
Remain sitting or standing for long periods of time while performing work on a computer, telephone, or other equipment.

Location:

Employee Service Center

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $41.84 - $65.90 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

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More about this job

Skills

Sales
Attention to detail
Microsoft PowerPoint
Salesforce
Mental health
Coaching
Documentation
Collaboration
Leadership
Customer service
Communication skills
Workflow
Reporting
Problem solving
Coach employees
Work in an organised manner
Manage quality
Asana
Interact with others
Office equipment

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