Enterprise Support Specialist

Summary Enterprise Support Specialists fill critical support roles across the organization, delivering a range of services incl. project/program/resource management, process improvement, customer service, and executive-level support. Duties As an Enterprise Support Specialist for the CIA, you will leverage your analytical, organizational, and detail-oriented expertise to design and implement customized support solutions that enable mission success across organization. To excel in this role, you should possess a strong background in organizational management, proven problem-solving capabilities, exceptional customer service skills, adaptability in dynamic environments, effective communication, and the ability to foster collaborative relationships.

Qualifications

Minimum Qualifications

Interested candidates should be passionate about the ideals of our American republic, committed to upholding the rule of law and the U.S. Constitution, and committed to improving the efficiency of the Federal government. Hiring decisions will not be based on race, sex, color, religion, or national origin.

• Experience in one or more of the following areas:
• Project/Program Management
• Business Administration
• Executive Assistant/Administrative Support
• Customer Service
• Process Improvement
• Resource Management
• Contract Management
• Communications
• International Studies
• Experience using information technology tools, e.g., Microsoft Suite, SharePoint, etc
• Excellent organizational and time management skills, including the ability to multi-task and prioritize to meet competing deadlines
• Promote and practice the highest standards of professional conduct
• Be able to demonstrate:
• Initiative
• Agility
• Customer service skills
• Effective communication
• Critical thinking skills
• Organizational skills
• Interpersonal effectiveness; ability to work as part of a team and independently
• Experience with process improvement
• Ability to meet the minimum requirements for joining CIA, including U.S. citizenship and a background investigation

Desired Qualifications

• Equivalent federal government or military experience
• Four (4) or more years of administrative/office experience

Education

• Associates degree
• At least a 3.0 GPA on a 4.0 scale is preferred, but exceptions are made for extenuating circumstance

How you will be evaluated For more information, please visit: https://www.cia.gov/careers/. How to apply This post is for viewing purposes only. To get started, please visit https://www.cia.gov/careers/, where you can read more about this position and express your interest in up to four jobs. Upon expressing your interest, you will be taken to MyLINK, which allows you to submit your resume and job rankings and provide basic information about yourself.