Teller
- Springfield, MO, United States
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Job details
- Posting language
- English
- Posted
Original job description
This part-time position is located at the South National facility for Central Bank of the Ozarks.
- Provide daily deposit services; accurately count, receive and disburse cash.
- Verify and balance assigned cash drawer daily.
- Acquire and maintain thorough knowledge and understanding of compliance and regulatory issues.
- Maintain neat and orderly work area and ensure that all cash, negotiables and confidential records are secured and/or disposed of properly.
- Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone.
- Actively listen to our customers, and maintain a friendly, positive and professional attitude.
- Resolve difficult situations with tact and diplomacy.
- Actively take advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products and services meet needs of customer.
- Make referrals to other business units for traditional and non-traditional banking products and services.
- Participate in sales programs to generate new customers and expand relationships with existing customers.
Must be able to work: Mon - Fri 1:00pm-5:15pm and 2-3 Saturdays per month 8:30am-12:15pm (flexibility required)
- High school Diploma or GED Certificate.
- Cash handling and/or customer service experience preferred.
- Basic math skills and PC skills and the ability to count U.S. currency are required.
- Able to type 25 wpm.
- Basic 10-key skills.
- Attention to detail and high degree of accuracy required.
- Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Look for sales and referral opportunities in a "needs based" selling environment.
- Must possess good judgment skills and the ability to handle confidential information.
- Ability to work quickly and accurately, to analyze information and make decisions.
- Willingness to assume additional responsibilities/duties/projects as they arise.
- Ability to operate teller and office equipment.
More about this job
Skills
- Regulatory compliance
- Customer service
- Upselling
- Cash handling
- Attention to detail
- Customer relations
- Office equipment