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Teller

  • Springfield, MO, United States
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Job details

Posting language
English
Posted

Original job description

This part-time position is located at the South National facility for Central Bank of the Ozarks.

  • Provide daily deposit services; accurately count, receive and disburse cash.
  • Verify and balance assigned cash drawer daily.
  • Acquire and maintain thorough knowledge and understanding of compliance and regulatory issues.
  • Maintain neat and orderly work area and ensure that all cash, negotiables and confidential records are secured and/or disposed of properly.
  • Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone.
  • Actively listen to our customers, and maintain a friendly, positive and professional attitude.
  • Resolve difficult situations with tact and diplomacy.
  • Actively take advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products and services meet needs of customer.
  • Make referrals to other business units for traditional and non-traditional banking products and services.
  • Participate in sales programs to generate new customers and expand relationships with existing customers.

Must be able to work: Mon - Fri 1:00pm-5:15pm and 2-3 Saturdays per month 8:30am-12:15pm (flexibility required)

  • High school Diploma or GED Certificate.
  • Cash handling and/or customer service experience preferred.
  • Basic math skills and PC skills and the ability to count U.S. currency are required.
  • Able to type 25 wpm.
  • Basic 10-key skills.
  • Attention to detail and high degree of accuracy required.
  • Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Look for sales and referral opportunities in a "needs based" selling environment.
  • Must possess good judgment skills and the ability to handle confidential information.
  • Ability to work quickly and accurately, to analyze information and make decisions.
  • Willingness to assume additional responsibilities/duties/projects as they arise.
  • Ability to operate teller and office equipment.
More about this job

Skills

  • Regulatory compliance
  • Customer service
  • Upselling
  • Cash handling
  • Attention to detail
  • Customer relations
  • Office equipment

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