Customer Service Representative

Answer incoming calls from customers needing assistance in a variety of areas Fulfill customer service functions Answer questions, give explanation, and solve problems for customers Complete special projects as assigned

College degree or high school education with relevant work experience preferred Previous banking experience not required, but strongly recommended One year sales experience and two years service experience preferred Ability to learn a great deal of information in a short time Great deal of initiative to sell and cross-sell products Possess the flexibility to accept and help promote changes Excellent problem solving and analytical skills Strong commitment to customer service Self starter requiring minimal supervision Professional phone skills

Fluent Spanish Speaking Preferred