Jobs in the United States

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Added 3 mins ago
BA
Automation Test Engineer
Booz Allen Hamilton
Aurora, CO
- $69,400 to $158,000 USD / year
At a certain point, experience-based system design can start to look like clairvoyance. When you've developed so many systems that you can not only orchestrate the best solution for any…
Added 3 mins ago
BA
Space Modeling & Simulation Integrator
Booz Allen Hamilton
Colorado Springs, CO
- $86,800 to $198,000 USD / year
…space systems in an operational scenario, and implement USSF design concepts into high-fidelity simulation frameworks across multiple classification enclaves to shape future resilient…
Added 11 mins ago
FT
Teacher - Science
FIRST TRINITY ACADEMY INC
Leesburg, FL
- $45,000 USD / year
Foster scientific inquiry by encouraging students to ask questions, investigate, analyze data, and draw evidence-based conclusions.
Added 16 mins ago
Chief Financial Officer
Augusta Richmond County
Augusta, GA
…compiles and/or tracks various administrative and/or statistical data pertaining to financial matters; prepares, reviews, and/or analyzes a variety of financial documents; makes applicable…
Added 17 mins ago
Customer Service Representative-OMNI-AFDM
Centex Technologies
Remote, United States
Lead stakeholder engagement, onboarding readiness, adoption and outreach for users of a secure, distributed Data Mesh Environment. Serve as a primary liaison for government stakeholders and…
Added 25 mins ago
Staff Software Engineer
Conga
Boston, MA · Houston, TX
Contribute to backend architecture decisions, service design, and data handling patterns.
Added 31 mins ago
HH
Quality Assurance & Compliance Manager
Helpful Hearts Health Services Inc
Columbia, MD
- $60,000 to $68,000 USD / year
Design, implement, and monitor quality assurance systems and processes to ensure adherence to policies, procedures, and service delivery standards.
Added 34 mins ago
Software Engineer, Runtime Infrastructure
Nominal
NY
…into the real world faster. It brings together the systems, data, intelligence, and applications hardware engineering requires to meet the AI moment. Hardware engineering teams use Nominal…
Added 47 mins ago
RF/Microwave Design Engineer
Communications and Power Industries, Inc.
State College, PA
We are seeking an experienced RF/Microwave Design Engineer who can both develop advanced RF hardware and lead focused engineering development projects. This is a hands-on technical role for…
Added 54 mins ago
Software Automation & Platform Engineer - Federal Health IT
Rackner
Remote, United States
Rackner is seeking a Software Automation & Platform Engineer to design, build, and advance automation capabilities that strengthen complex enterprise technology operations.
Added 59 mins ago
UO
Design and Construction Project Manager
University of Colorado Denver
Boulder, CO
- $82,000 to $87,500 USD / year
The PD&C department consists of three teams (Planning, Engineering, and Design & Construction) responsible for the planning, design, and construction of buildings on campus, in support of…
Added 59 mins ago
UO
Design and Construction Estimator
University of Colorado Denver
Boulder, CO
- $114,000 to $129,000 USD / year
…represents a meaningful investment in PD&C's ability to deliver data-backed, reliable cost estimates that support sound planning and project decision-making across our department…
Added 1 hour ago
Nursing Education Specialist (MSN)
Mosaic Health System
Saint Joseph, MO
…competency, etc. Reviews and updates according to assessed…
Added 1 hour ago
UX Research Manager
The Freeman Company
IL · NV · TX
The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman…
Added 1 hour ago
Lead Software Engineer, Frontend - Growth & Monetization
Nominal
NY
…into the real world faster. It brings together the systems, data, intelligence, and applications hardware engineering requires to meet the AI moment. Hardware engineering teams use Nominal…
Added 1 hour ago
Full Stack Software Engineer, Compute
Nominal
NY
We're looking for product engineers who care about high-scale data computation, runtime performance, and device constraints as much as building intuitive interfaces. You'll work at the…
Added 1 hour ago
Lead Software Engineer, Backend - Growth & Monetization
Nominal
NY
…into the real world faster. It brings together the systems, data, intelligence, and applications hardware engineering requires to meet the AI moment. Hardware engineering teams use Nominal…
Added 1 hour ago
Product Security Engineer
Nominal
NY · WA
…into the real world faster. It brings together the systems, data, intelligence, and applications hardware engineering requires to meet the AI moment. Hardware engineering teams use Nominal…
Added 1 hour ago
Manager, Data Solutions Delivery
KPMG
Louisville, KY
Design, develop, and implement scalable data solutions across cloud-based data platforms while leading technical execution from solution design through deployment, ensuring performance,…
Added 1 hour ago
Senior Creative Director - Remote
Spiro
Remote, United States
Where data-informed creative meets advanced digital solutions, we boldly go where no experience has gone before. As Spiro•nauts, we are born storytellers & story makers; fearless dreamers…
Added 1 hour ago
Senior Economist
Consumer Product Safety Commission
District of Columbia, DC
Added 1 hour ago
Chief Medical Officer
Consumer Product Safety Commission
Washington, DC
Added 1 hour ago
Chief Medical Officer
Consumer Product Safety Commission
Washington, DC
Added 1 hour ago
Environmental Engineer
Veterans Affairs, National Cemetery Administration
Washington, DC
Added 1 hour ago
Naval Program Analyst
BOOZ, ALLEN & HAMILTON, INC.
Washington, DC
Further your career with us as you help solve complex design, integration, and analytical problems for the Navy.

Centex Technologies

Customer Service Representative-OMNI-AFDM

Remote, United States

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Job details

Posting language: English
Posted: Nov 8, 2026

Original job description

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Job Type

Full-time

Description

Lead stakeholder engagement, onboarding readiness, adoption and outreach for users of a secure, distributed Data Mesh Environment. Serve as a primary liaison for government stakeholders and end-user communities; translate feedback into actionable requirements, training, staged rollout plans, and user-success measures. Coordinate with the program manager and technical, product and business-analysis teams. This is a customer adoption and rollout role - not a presumed owner of deployment engineering or platform failback execution.

Essential responsibilities Stakeholder engagement and discovery

Establish and maintain durable relationships with government stakeholders, mission users and prospective platform consumers; proactively open communication channels where none exist.
Conduct structured discovery to understand mission workflows, data access barriers, readiness, dependencies, and desired user outcomes.
Serve as a liaison who communicates platform capabilities and elevates complex requirements, risks and technical issues to the program manager, project team, business analysts and engineers.

Onboarding, adoption and training

Lead development and execution of the Customer Outreach and Rollout Plan; tailor engagement by stakeholder segment and onboarding readiness.
Design onboarding content, user guides, frequently asked questions, training curricula, knowledge-transfer sessions and release communications.
Build rollout checklists, adoption playbooks, readiness checkpoints, communication schedules and feedback channels.
Monitor feature usage, participation, onboarding completion and barriers to adoption; report trends and corrective actions.

Release and mission-transition coordination

Support phased adoption of DME enhancements and migration from legacy data systems, services or catalogs through coordinated readiness, user communications and feedback loops.
Work with program and technical leads to identify acceptance criteria, user-impact risks, change windows, training needs and escalation routes.
Ensure rollback/continuity procedures are documented and communicated for affected users; the engineering and operations teams own technical restoration to a validated stable state unless otherwise formally assigned.

Documentation, systems and tools

Maintain stakeholder maps, contact logs, outreach/rollout plans, onboarding readiness matrices, training materials, feature adoption reports, issue/escalation logs and change communications.
Working knowledge of APIs, API access, data governance, and data access controls is expected.

Competencies and success measures

Relationship stewardship, facilitation and diplomacy
Cross-functional influence without assumed direct authority
Technical fluency
User empathy
Clear documentation
Analytical judgment
adaptability

Illustrative success measures

Percentage of targeted users successfully onboarded
Readiness and training completion
Feature adoption and active usage
Time to resolve user blockers
Stakeholder satisfaction
Documented issue closure and migration readiness

Working conditions Remote work with possible travel as needed.

Equal employment opportunity and disclaimer Centex Technologies is committed to equal employment opportunity. Employment decisions will be made without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law. Reasonable accommodation may be available during the application and employment process in accordance with applicable law. This description summarizes anticipated functions and is not a contract or guarantee of employment. Duties and conditions may change subject to lawful requirements, business needs and applicable contract obligations.

Requirements

Required

Demonstrated stakeholder/customer relationship management
Proactive outreach
Experience establishing communication channels
Ability to understand data-access controls and API concepts
Evidence of designing onboarding and training content
Ability to explain technical concerns to project and business stakeholders
Strong oral/written communication
Commitment to measurable user outcomes

Preferred Experience with,

Federal mission users
Enterprise data platforms
Product adoption metrics
Migration/change management
Access-governed services and distributed remote teams

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More about this job

Skills

Customer service
Stakeholder management
Business analysis
Communication skills
Documentation
Adaptability
Onboarding
Change management

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