Jobs in the United States

25+ jobs

Save this search

Added 4 mins ago
Patient Care Coordinator - Medical Office
CHILDRENS ORTHOPAEDICS AND SCOLIOSIS SURGERY ASSOC
FL
…outbound patient calls and scheduling support, without routine reception or check-in/check-out…
Added 3 hours ago
Imaging Assistant Senior Mequon
FROEDTERT
MEQUON, WI
Added 3 hours ago
Imaging Assistant Senior Mequon
FROEDTERT
MEQUON, WI
Added 3 hours ago
Imaging Assistant Senior West Bend Radio
FROEDTERT
WEST BEND, WI
Added 4 hours ago
RH
Technician, Radiology Laboratory Service
Regions Hospital
Woodbury, MN
- $20.13 to $30.19 USD / hour
…radiology technologists in the Radiology Department, front desk reception & clerical support and also performs various related support duties as…
Added 16 hours ago
W
Housing Resource Associate (Bilingual)
Wayfinders
Springfield, MA
- $23.5 USD / hour
Housing Resource Associate (Bilingual) Interested in joining our team of dedicated professionals? Way Finders is currently seeking four full-time Housing Resource Associates. The Housing…
Added 18 hours ago
WI
Receptionist
WESTPAK, Inc.
San Jose, CA
- $24 to $26 USD / hour
Staff in this category may also have the title of department assistant, coordinator, or associate.
Added 19 hours ago
Pharmacy Technician
The Kroger Co.
Columbus, OH
Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
Added 22 hours ago
Membership Coordinator- Blue Door Academy
Boys & Girls Clubs of Southeastern North Carolina
Winnabow, NC
At Blue Door Academy, the front desk is not simply a reception area - it is the operational anchor of our site culture. The Membership Coordinator embodies our core service standard in…
Added 1 day ago
VA
Full time or Part time Client Service Representative
VCA Animal Hospitals
Lakeway, TX
- Full-time
- Part-time
Helping keep our lobby, reception area, and hospital clean and welcoming
Added 1 day ago
PHARMACY/TECHNICIAN
The Kroger Co.
Houston, TX · Spring, TX
Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
Added 1 day ago
Data Quality Analyst
U.S. Courts
Milwaukee, WI
Added 1 day ago
AU
Security Armed Officer Reception Desk
Allied Universal
Atlanta, GA
- $20.06 USD / hour
As a Security Officer Reception Desk Attendant in Atlanta, GA , you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team…
Added 1 day ago
Lead Receptionist
CenterWell
Atlanta, GA
Office Management: Ensure the reception area is tidy, sanitized, and well-stocked with necessary materials.
Added 1 day ago
Frankel CVC Administrative Assistant
University of Michigan
Ann Arbor, MI
Provide reception coverage and ensure a professional, welcoming environment.
Added 1 day ago
TN
Spa Front Desk- Sales Associate
The NOW Downtown Orlando
Orlando, FL
- $15 to $16 USD / hour
Maintain reception and guest areas to brand standards
Added 1 day ago
SO
Financial Aid Specialist (Customer Svcs Specialist Intermediate) - Temporary Full-Time
State of Minnesota
MN
- $21.12 to $28.01 USD / hour
- Full-time
…service point for internal and external customers as general reception for the college as well as to provide necessary financial aid information. This position will have specific…
Added 1 day ago
Sales and Billing Admin
Hyatt Centric SouthPark Charlotte
CHARLOTTE, NC
Phone Reception: Answer and route incoming calls efficiently.
Added 1 day ago
SC
Financial Aid Specialist (Customer Service Specialist Intermediate)
South Central College
United States
- $21.12 to $28.01 USD / hour
…service point for internal and external customers as general reception for the college as well as to provide necessary financial aid information. This position will have specific…
Added 1 day ago
Director of Clinical Services
American University
Washington, DC
…and trainees, overseeing clinical aspects of front desk and reception functions, coordinating daily clinical operations, and serving in full capacity as a member of the Center staff,…
Added 1 day ago
M&
Office Administrative Assistant
Mead & Hunt
Chicago, IL
- $25 to $32 USD / hour
…department and office staff. This position combines front-desk reception, office operations, building and vendor coordination, administrative support, and office culture leadership. The…
Added 1 day ago
RH
CARE ASSOCIATE - COAL CITY (36 HRS/WK SHIFT VARIES)
Riverside Healthcare
COAL CITY, IL
- $17.66 to $21.1 USD / hour
Assist with confirming patient appointments and maintaining the front desk and reception areas, ensuring they are ready for each working day and fully operational at the start of business…
Added 1 day ago
Spa Receptionist Associate PM Shift (Santa Fe)
Ojo Spa Resorts
Santa Fe, NM
…picturesque Santa Fe, New Mexico, is seeking (Spa Receptionist Associate) to join our diverse and inclusive…
Added 1 day ago
Executive Administrative Assistant
BIRCHSTONE RESIDENTIAL
Coppell, TX
Manages the reception area; greet guests and escort them to appropriate meeting spaces.
Added 1 day ago
V
Retail Receptionist Part Time
Visionworks
Elizabethtown, KY
- $9.95 to $13.18 USD / hour
- Part-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…

CenterWell

Lead Receptionist

Atlanta, GA, United States

$39,000 - $49,400 per year

Apply About employer

Applications open in a new tab.

Job details

Pay: $39,000 - $49,400 per year
Experience: 1+ years of medical reception experience
Working hours: 40 hours per week
Posting language: English
Posted: Oct 31, 2026

Original job description

Become a part of our caring community

The Lead Receptionist is responsible for the front desk operations of a healthcare facility. Your role will involve greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. The Lead Receptionist ensures a smooth and welcoming experience for patients and supports the medical team with different administrative tasks. You will assume ownership and leads advanced and specialized administrative, operational, and customer support responsibilities that require independent initiative and judgment.

The Lead Receptionist welcomes patients, offering administrative support, and assuming team lead responsibilities within a physician practice or center. This may include the following responsibilities:

Greeting Patients: Welcome patients and visitors professionally, both in person and over the phone.
Scheduling Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff to optimize schedules.
Patient Records: Maintain and update patient records, ensuring accuracy and confidentiality. Works in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.
Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit.
Inquiries and Communication: Answer incoming calls, respond to patient inquiries, and provide general information.
Office Management: Ensure the reception area is tidy, sanitized, and well-stocked with necessary materials.
Administrative Support: Provide assistance with various administrative tasks as required. This may involve monitoring performance metrics, conducting team huddles, and taking on center administration duties in the absence of the Center Administrator.
Team Lead: Act as a Subject Matter Expert (SME) for the receptionist team, offering training and guidance as necessary. This role may also involve traveling to support multiple centers.
Problem Resolution: Address and resolve any issues, escalations, or complaints from patients or staff.

Decisions are regarding the daily priorities for an administrative work group and/or external vendors. These decisions include coordinating work activities and monitoring progress towards schedules/goals. Additionally, the role often oversees work of others and/or is the primary administrative owner of a main process or program. Works within broad guidelines with little oversight.

Use your skills to make an impact

Required Qualifications:

High School Diploma or GED
1+ years of medical reception experience
Value-based care model experience
Knowledge of Medical Terminology
Experience with EMR Systems (Electronic Medical Records)
Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
Excellent customer service and phone etiquette
Team player with a positive attitude
Ability to multitask in a fast-paced environment
Attention to detail and highly organized
Knowledge of MS Office (Word, Excel, Outlook, Access)

Preferred Qualifications:

Experience in leading a team/department preferred
Bilingual in English and Spanish

Additional Information:

This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$39,000 - $49,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources

Apply About employer

More about this job

Skills

Front Desk
Scheduling
Customer service
Administrative support
Confidentiality
EMR
Communication skills
Answer incoming calls
Office administration
Medical terminology
Electronic health records
Multitask
Attention to detail
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Access
Lead a team
Bilingualism

Report this job