Jobs in the United States

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Release Train Engineer
Regions
Charlotte, NC · Hoover, AL · Atlanta, GA
Collaborates with the Program Management Office (PMO) to maintain solid program execution and operational excellence
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Detox Technician: Admissions & Patient Support - Part Time Day Shifts
Recovery Works NW
Portland, OR
- $21 to $22 USD / hour
- Part-time
CPR certification required
Added 1 min ago
Expert Project Controls Analyst
Pacific Gas And Electric Company
Oakland, CA
Partner with Business Finance and Program Management to translate strategic objectives into detailed annual budgets and ensure alignment with organizational targets.
Added 4 mins ago
Operations Foreperson
Xylem
Morton Grove, IL
…adherence. As an individual contributor in this role, you will support the shift supervisors for process accuracy including ERP transactions, hour by hour and downtime analysis and…
Added 4 mins ago
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Warehouse Material Handler 1st & 2nd shift
Xylem
Morton Grove, IL
- $23.09 to $28.86 USD / hour
Assist with cycle counts and other inventory control activities to support accuracy and efficiency.
Added 4 mins ago
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Maintenance Lead
Novolex
Franklin Park, IL
- $30 to $51.75 USD / hour
Must possess strong leadership skills · Must have own hand tools
Added 4 mins ago
Set-Up Mechanic
Novolex
Bedford Park, IL
Must have an outstanding work record
Added 4 mins ago
Automation and Informatics Consultant, Technical Solution Design - Central Atlantic
Abbott
Abbott Park, IL
Provide technical data, pricing strategies, and transition plans to support RFI/RFP processes.
Added 4 mins ago
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Forklift Operator (East Moline - 1st Shift)
Aerotek
East Moline, IL
- $17 USD / hour
Join our dynamic team and play a pivotal role in container management and racking warehouse systems. As a forklift operator, you will ensure the smooth operation of our East Moline…
Added 4 mins ago
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Welder And Fabricator (2nd Shift)
Aerotek
East Moline, IL
- $20 USD / hour
This role focuses on welding and fabrication work within a container management and racking warehouse environment. You will help build, repair, and modify racks and related components used…
Added 4 mins ago
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Licensed Mental Health Professional - PRN
Wellpath
Woodstock, IL
- $49.88 USD / hour
…foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing…
Added 4 mins ago
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Implementation Engineer- 61 And 62
TEKsystems
Scott Air Force Base, IL
- $28 to $40 USD / hour
**** All candidates MUST have an active US Government Secret or Top Secret Clearance ****
Added 4 mins ago
Dynamics Test Engineering Manager
The Boeing Company
Berkeley, MO
…leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course "Exploring…
Added 4 mins ago
Sales and Service Technician
Bridgestone Americas
Montgomery, IL
May assist Manager or act as Manager-On-Duty in certain circumstances or to support development.
Added 4 mins ago
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Marketing Manager - Full Time
Trinity Health
Westchester, IL
- Full-time
…relations staff members to implement projects to achieve growth and support strategic goals for the health…
Added 4 mins ago
Engineering Change Coordinator
Eaton Corporation
Lincoln, IL
Minimum 2 years of engineering or manufacturing work experience required
Added 4 mins ago
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Biomedical Electronics Technician
Accendra Health
HANOVER PARK, IL
- $25 to $30 USD / hour
As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are - through all of life’s stages. We’ve got you and…
Added 4 mins ago
IBM i Systems Administrator
CGI Technologies and Solutions, Inc.
IL
. Support IBM i operations by responding to operational issues, system alerts, and application program errors.
Added 4 mins ago
Operations Manager
Keurig Dr Pepper
Northlake, IL
…safety and 5-S requirements. Develop a plan to progress the TPM program based on the KDP…
Added 4 mins ago
Health Equity Field Liaison
Abbott
Abbott Park, IL
Candidates must reside within the Pacific Time Zone
Added 4 mins ago
Manager, US Market Research
Amgen
IL
…well as developing the long-term insight generation plan to support marketing and sales teams. Acting as an internal consultant to those teams, the communication and interpersonal skills of…
Added 4 mins ago
Director, Talent Development
Liberty Utilities
Girard, IL
…spanning talent acquisition, leadership development, succession management, performance management, career development, and organizational capability building. Working closely with…
Added 4 mins ago
Senior Manager Manufacturing Strategy
Caterpillar, Inc.
Pontiac, IL
Oversee the hiring, development and management of all project teams within the program, including both internal staff and external contractors. Also, directs day-to-day work assignments…
Added 4 mins ago
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SATCOM Analyst
TEKsystems
Scott Air Force Base, IL
- $25 to $28.85 USD / hour
Basic Qualifications: Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date
Added 4 mins ago
Audit Manager, Manufacturing Industry
Wipfli Advisory LLC
Lincolnshire, IL
CPA license required

Centene Corporation

Supervisor, Workforce Management

Jefferson City, MO, United States

$75,300 to $135,400 USD / year · Full-time

Apply on hiremo.mo.gov About employer

Applications open in a new tab.

Job details

Pay: $75,300 to $135,400 USD / year
Job type: Full-time
Experience: Education/Experience: Requires a Bachelor's degree and 4+ years of related experience.
Posting language: English

Original job description

Summary

Business Area: Customer Care

Job Type: Full time

Position Purpose: Supervises the development and automation of capacity and scenario planning models to support service, quality, and efficiency standards. Sets day-to-day operational objectives for workforce management team.

Key Details: Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.

+ Oversees all activities within the workforce management function for the back office utilization deparment

+ Drives the innovation, planning and implementation of contact center efficiencies including allocating staffing based on analysis of schedules and work volume

+ Creates and maintains workforce monitoring schedules for the contact center and makes necessary staffing adjustments to cover business operations

+ Monitors work performance and analyzes results to update status reporting tools and track progress of key performance measures of the contact center

+ Works with senior leadership to maintain the workforce management database, including key workforce management metrics (e.g., shrinkage, utilization, average handling time (AHT), average speed of answer (ASA), forecast accuracy, and schedule adherence

+ Maintains knowledge of all policies and procedures within the workforce department

+ Evaluates employees' job performance and provides feedback as it relates to performance, goals, and career planning

+ Provides training, coaches, and monitors performance of direct reports to help achieve established goals and objectives

+ Develops and provides training to staff on new and revised policies and procedures including business requirements

+ Assists with onboarding, hiring, and training new employees, recent promotes, and transfers within the workforce management department

+ Performs other duties as assigned

+ Complies with all policies and standards

Education/Experience: Requires a Bachelor's degree and 4+ years of related experience.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.Pay Range: $75,300.00 - $135,400.00 per year

At Centene, we connect people to the care they need to live healthier lives - and the work you do here makes that impact real every day. You'll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It's work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Work requirements

Jobs in the United States