About Centella
World Class Account Executives. Dedicated Engineers. Inspired Leadership. Centella has over 50 years of reliable and trusted service in the advanced health care technology space. Through expert guidance, exceptional service, and enduring relationships, we empower our customers to be the life-saving – and life-changing – heroes that South Florida needs.
description
The Planner will produce, revise, and interpret accurate site plans for installation of Siemens Healthineers equipment at specific customer sites, for all modalities. The Planner will also participate in special projects, provide information, maintain references, participate in process improvement, and control costs related to business expenses.
main duties and responsibilities
- Obtain site-specific information to develop drawings from Project Managers, Account Executive, and Product Sales managers involved with the customer, from the customer and customer purchase orders, to reflect product accessories and placement, from Plan Request Forms, field sketches, and As-Built Drawings, and from Siebel quote and order forms.
- Attend pre-sales meetings, post-sales meetings, and site visits as requested by AE/PM's.
- Develop preliminary (pre-sale) drawings for use by Sales and Project Managers, including preliminary drawings revisions as necessary to obtain customers approval.
- For sites where a layout contains service impedance, fill out Service Clearance Assessment Form, submit to Siemens, and Solutions Implementation Manager.
- Distribute electronic format preliminary plans and/or order and distribute hard copies to AE's, PM's, and/or customers, as necessary.
- Develop accurate installation plans/drawings that are produced through AutoCAD and Architectural Desktop, that reflect all accessories and OEM products, and can be interpreted and used effectively by all stakeholders, including architects and contractors, and are delivered to meet all project and planning deadlines from the customer and Med-Lab.
- Verify accuracy of final plans based on the booked order. Revise finals if required.
- Alert PMs of possible problems regarding site conditions and discrepancies between order configuration and site-specific needs (cable lengths, equipment cooling modes, space restrictions, delivery paths, etc.).
- Distribute electronic format finals as necessary and/or order blueprints and distribute to PM's/AE's as necessary.
- Generate final plans for revisions, as dictated by unforeseen site conditions, changes in equipment configurations, correct errors, etc.
- Ensure that drawings meet all requirements and codes; compliance with room requirements and customer's needs; modality/equipment-specific drawings developed by Siemens Healthineers Modality Planning Specialists, local codes, environmental, ergonomic, and safety requirements, and planning guides and Siemens' corporate standards.
- Issue magnetic shielding calculation requests to Siemens Healthineers, including filling order forms/site surveys and sketches and distribute as necessary upon receiving calculations.
- Issue requests for preliminary and/or final plans to Siemens Healthineers for new products that are not yet released for local planning.
- Participate in scheduled training sessions/activities and maintain proficiency in all competencies required for Planning Coordinator position.
- Maintain a library of equipment cut sheets and Planning Guides which may be distributed to AE's, PM's, installation personnel or customers upon request, as well as for their own use.
- Be accountable for the accuracy and interpretation of the drawings throughout the planning and installation process, involving site audits as determined by the Project Manager, responses, solutions to problems and questions from all stakeholders as well as providing support, direction, and technical information for site-specific issues.
- Maintain a database of past and on-going projects, maintain an archive of projects in electronic and/or hardcopy formats, and upload electronic format projects into Bridge.
- Update A-cad software and Siemens Healthineers modality specific templates as per Siemens Healthineers schedule.
- Maintain close professional relationships with Siemens Healthineers Planning manager, Modality Planning Specialists and Siemens Healthineers Installation Planners to obtain support, as needed.
- Identify and report repetitive and unusual installation problems to Siemens Healthineers Modality Planning Specialists, the Project Manager, and sales group.
- Identify and recommend areas for improvement in the planning process and in generating drawings that can result in time or cost savings.
- Participate in or support special projects as requested by Project Manager and sales group, especially those related to compliance with codes and requirements.
- Control costs through efficient scheduling of time and site visits, business expense decisions, management of expenses reporting, etc.
skills and ABILITIES
- Customer service focus (internal & external)
- Problem solving skills
- Attention to detail
- Active listening
- Written comprehension
- Deductive reasoning
- Ability to document and record information
- Processing information
- Computer skills
- Safe driving
- Inspecting equipment, structures and material
- Mathematics
- Physical flexibility and static strength
- Perception
- Memorization
- Instructing and teaching others
- Monitor processes, materials, and surroundings
qualifications
- Knowledge and capabilities normally acquired through at least a Bachelor's Degree in Architecture or equivalent experience.
- Extensive Knowledge of AutoCAD and Architectural Desktop software.
- Knowledge of technical and administrative aspects of all phases of project planning, including management of information systems used to develop construction projects and preparation of engineering design plans; all related codes, guidelines, and regulations.
- Minimum of three years' experience sufficient to demonstrate knowledge in high volume production activities requiring expert customer service, operations planning and workflow, developing diverse support staff, establishing and applying quality control measures to a process, and at least intermediate knowledge of PC office software applications.
- Knowledge of customer service models, telephone queuing, workforce scheduling, and telecommunications.
WHAT’S IN IT FOR YOU
- Hybrid work schedule
- Career Growth Opportunities
- Training and Development
- 401k with company match
- Medical, Dental, Vision
- Paid Time Off
- Health Savings and Flexible Spending Account
This is a hybrid role, requiring office presence periodically in our fabulous offices in South Miami, (at the company's sole discretion, and subject to change). Come join our collaborative and winning team in a family business, that has become a business of families!
