Jobs in the United States

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Safety, Health & Environment Site Officer
AECOM
New York, NY
- $115,000 to $135,000 USD / year
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
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Dental Office Manager
ABD DENTAL ASSOCIATES, LLC
Oswego, IL
- $60,000 to $65,000 USD / year
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PC
Residential Case Manager
POSTGRADUATE CENTER FOR MENTAL HEAL
Bronx, NY
- $29.73 USD / hour
Work with an assigned caseload of residents to provide support services.
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Residential Case Manager
POSTGRADUATE CENTER FOR MENTAL HEAL
Bronx, NY
- $29.73 USD / hour
Work with an assigned caseload of residents to provide support services.
Added 1 min ago
QD
Medical Laboratory Scientist II - Microbiology
Quest Diagnostics
Paterson, NJ
- $32 to $50.73 USD / hour
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote…
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Chief of Staff
Staffing Management LLC
Remote, United States
The Chief of Staff leads high-priority initiatives and manages client contracts. They are also the internal lead for Salesforce and Trainual. They organize leadership meetings and the WMS…
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US-Lead
Apple
Woodcliff Lake, NJ
- $35.01 to $52.55 USD / hour
As a Lead, you embody a whole-store mindset and are integral to supporting the Store Leadership team, playing a critical role in facilitating meaningful experiences for both customers and…
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Workplace Design Manager, Americas
Apple
CA
…We develop and manage Apple’s global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability…
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Worldwide Reseller Operations Program Manager
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…actions to improve NPI & sustaining business, to devising a program portfolio strategy that scales with the business and the needs of our…
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Senior Manager, Enterprise Products & Platforms
Apple
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Senior Project Controls Business Analyst- Planner Scheduler
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Aiken, SC
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Customer Support Supervisor - CCC
United Rentals, Inc.
Charlotte, NC
…professionalism, accountability, and results-driven leadership. You will lead a team of specialists and representatives within our Customer Contact Center (CCC), an omnichannel inbound…
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Inside Sales Rep - Reservations (Contact Center)
United Rentals, Inc.
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Must have clear and pleasant phone demeanor · Following successful completion of training: role will transition to a hybrid schedule (four days in office and one day from home each week)
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Commercial Specialist
AutoZone
Cleburne, TX
…fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the…
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Part Sales Manager – Full Time
AutoZone
Cleburne, TX
- Full-time
AutoZoners Living Well Program for free mental health support
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Senior Project Control Specialist - SR Business Analyst
UDR Consulting Inc
Aiken, SC
UDR is seeking qualified candidates for a Senior Project Control Specialist - SR Business Analyst opportunity for our customer in Aiken, SC to support the Savannah River Site.
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Store Manager
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Glendale, AZ · Phoenix, AZ
AutoZoners Living Well Program for free mental health support
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Part Sales Manager – Full Time
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Hammond, IN
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Production Supervisor
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Creates and support a culture of adherence to market center standardization in support of safety, financial, and service goals.
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Part Sales Manager – Part Time
AutoZone
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- Part-time
AutoZoners Living Well Program for free mental health support
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Part Sales Manager – Part Time
AutoZone
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Part Sales Manager – Part Time
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Community Health Improvement Program Manager
HealthPartners
Bloomington, MN
HealthPartners is hiring a Community Health Improvement Program Manager to support our East Metro region.
Added 1 min ago
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Part Sales Manager – Full Time
AutoZone
West Saint Paul, MN
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AutoZoners Living Well Program for free mental health support
Added 1 min ago
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Xray Technologist / Xray Technologist
Cross Country Allied
TULSA, OK
- $2,115.87 USD / week
Schedule: 12-hour day shifts, 36 hours per week

Cengage Learning Inc.

Sr TA Operations Manager

OH, United States

Apply on cengage.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Experience: 7+ years of experience and demonstrated ability in talent acquisition operations, recruiting operations, or a related HR operations role.
Posting language: English
Posted: Nov 10, 2026

Original job description

We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

What you'll do here:

Process & Reporting

Own end-to-end TA process build, documentation, and continuous improvement throughout the hiring journey.
Build and maintain recruiting dashboards and reporting (pipeline health, time-to-fill, source effectiveness, funnel conversion, DEI metrics) for TA leadership and HR/business team members.
Identify process bottlenecks and inefficiencies, and lead cross-functional initiatives to resolve them.
Establish and monitor SLAs and quality standards throughout the recruiting process.
Partner with the Head of TA to prepare data, insights, and reporting for quarterly business reviews (QBRs) and workforce planning discussions.

TA Systems & Technology

Serve as the primary administrator and subject-matter expert for the ATS (e.g., Workday) and adjacent TA tech stack (sourcing, scheduling, assessment, and CRM tools).
Manage system configuration, workflow automation, integrations, and data integrity across TA platforms.
Evaluate, pilot, and implement new recruiting technology and AI-enabled tools to improve efficiency and candidate experience.
Partner with IT/HRIS on system upgrades, troubleshooting, and access/permissions management.

Vendor & Outsourced Operations Management

Own vendor relationships for outsourced TA operations services (e.g., interview scheduling, sourcing support, RPO coordination), ensuring consistent quality and candidate experience.
Negotiate contracts, pricing, and statements of work with TA vendors and RPO partners; monitor performance against SLAs and budget.
Serve as the primary point of contact for outsourced TA functions, handling customer issues and driving continuous performance improvement.
Lead periodic vendor/RPO performance reviews and build-vs-buy evaluations for TA operational services.

Compliance & Documentation

Ensure TA processes and recordkeeping meet compliance requirements (e.g., OFCCP, EEO/affirmative action, and applicable data privacy regulations).
Maintain audit-ready documentation across the recruiting lifecycle, including job postings, interview records, and offer approvals.
Partner with Legal and HR Compliance on policy updates, audits, and recordkeeping requirements affecting the TA function.

Employer Branding & Reputation Management

Own and evolve Cengage's employer brand presence across career sites, job postings, and social/professional channels.
Monitor and lead employer reputation on platforms such as Glassdoor and LinkedIn, coordinating response strategy with HR and Communications.
Partner with Marketing/Communications to develop employer branding content, campaigns, and candidate-facing collateral.
Audit and maintain consistency and quality across all external-facing recruiting touchpoints.

Team Training & Enablement

Design and deliver onboarding, systems, and process training for recruiters and hiring managers.
Build enablement resources (playbooks, templates, job aids) that standardize procedures across the TA team.
Act as a coach for TA process and systems questions, driving adoption of new tools and workflows.
• Partner with TA leadership to identify skill gaps and build ongoing learning and development programming for the team.[enter responsibilities]

Skills you will need here:

7+ years of experience and demonstrated ability in talent acquisition operations, recruiting operations, or a related HR operations role.
Hands-on administrator-level experience with an ATS (Workday preferred) and broader TA technology stack.
Experience leading external vendor and RPO relationships, including contract negotiation, SLA management, and performance evaluation - ideally for outsourced services such as interview scheduling or sourcing support.
Solid understanding of TA legal standards (e.g., OFCCP, EEO/affirmative action, data privacy) and experience maintaining audit-ready documentation n.
Strong analytical skills with demonstrated experience building recruiting reports/dashboards and translating data into actionable recommendations, including support for executive-level reviews (e.g., QBRs).
Experience with employer branding, reputation management, or recruitment marketing.
Proven ability to design training and enablement programs and drive adoption across a team.
Excellent project management skills, with the ability to lead multiple concurrent workstreams independently; experience mentoring or guiding junior team members or coordinators is a plus.
Strong communication skills, with experience partnering across HR, IT, Legal, Marketing, and business leadership.
Bachelor's degree or equivalent experience in Human Resources, Business, or related field

Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com.

About Cengage Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.

10% Annual: Individual Target $100,000.00 - $125,000.00 USD

Apply on cengage.wd5.myworkdayjobs.com About employer

More about this job

Skills

Reporting
Documentation
Process improvement
Recruitment
Leadership
Normalise data
ATS
Workday
Scheduling
Workflow
Oracle HRIS
Troubleshooting
Operations management
Regulatory compliance
Recordkeeping
Contract management
Analytical skills
Project management
Coaching
Communication skills

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Work requirements

Jobs in the United States