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Senior Tech Ops Project Manager - DMX
Southwest Airlines
Dallas, TX
- $132,200 to $146,900 USD / year
As a Senior Tech Ops Project Manager, you’ll lead either aircraft retirement projects or aircraft lease return projects for Southwest Airlines. You’ll guide initiatives from planning…
Added just now
Human Resource Administrator
Dana Innovations Inc
San Clemente, CA
Support employee relations and HR project work as directed; provide administrative assistance for performance management cycles, engagement surveys, and culture and development initiatives,…
Added 1 min ago
Cardiac Device Technician - Senior
St. Charles Health System
Bend, OR
REPORTS TO POSITION: Heart and Lung Specialists, Supervisor or Manager
Added 1 min ago
Pharmacist, Principal - LOB/Product
BSC
El Dorado Hills, CA · CA · Long Beach, CA · Lodi, CA · Oakland, CA · Rancho Cordova, CA · Redding, CA · San Diego, CA · Woodland Hills, CA
…Pharmacy Line of Business (LOB) Management will report to the Sr. Manager, Pharmacy LOB Management. In this role, you will support end-to-end pharmacy performance and the development and…
Added 2 mins ago
MU
Student Success Operations Manager
Meridian University
Santa Monica, CA
- $40 to $50 USD / hour
Oversee student progress through fieldwork, practicum, and capstone project milestones; proactively identify students who are falling behind and coordinate support
Added 2 mins ago
Project Manager
Hoffman Construction Company
Childress, TX · TX · San Antonio, TX · Houston, TX · Lubbock, TX · Dallas, TX · Fort Worth, TX
Lift/Carry: Must have the ability to lift or manipulate 50 pounds to a height of 3 feet and carry or push 50-100 feet
Added 2 mins ago
Assistant Project Manager (Renewables)
PAR Electrical Contractors, LLC
Lenexa, KS
Must be based in or willing to relocate to the metro area
Added 2 mins ago
Community Manager
Related
Roanoke, VA
Related is seeking an experienced Affordable Community Manager to oversee the day-to-day operations of our affordable housing community, totaling 228 units, in Roanoke, VA. Responsibilities…
Added 2 mins ago
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Occupancy and Recertification Specialist
Related
St Charles, MD
- $20 to $24 USD / hour
Support site and office operations as assigned by manager.
Added 2 mins ago
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IT Scrum Master (Huntsville)
LaunchTech
Huntsville, AL
- $110,000 to $140,000 USD / year
Must have 4, or more, years of general (full-time) work experience · Must have 2, or more, years of directly related experience acting as a Scrum Master, Agile Coach, or Project Manager
Added 2 mins ago
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IT Scrum Master (Ft. Belvoir)
LaunchTech
Fort Belvoir, VA
- $110,000 to $140,000 USD / year
Must have 4, or more, years of general (full-time) work experience · Must have 2, or more, years of directly related experience acting as a Scrum Master, Agile Coach, or Project Manager
Added 2 mins ago
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IT Scrum Master (Colorado Springs)
LaunchTech
Colorado Springs, CO
- $110,000 to $140,000 USD / year
Must have 4, or more, years of general (full-time) work experience · Must have 2, or more, years of directly related experience acting as a Scrum Master, Agile Coach, or Project Manager
Added 2 mins ago
Transportation Project Manager
Traffic Planning and Design, Inc.
Philadelphia, PA
Our ideal candidate has 10-15 years of experience in Project Management with PennDOT Highway Occupancy Permit and municipal land development projects.
Added 2 mins ago
FB
Warehouse Associate
Foundation Building Materials
Riverhead, NY
- $23 to $27 USD / hour
Together, FBM and UDHG’s 8,000+ Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first…
Added 3 mins ago
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Maintenance Manager
RPM Living
Las Vegas, NV
- $31 to $32 USD / hour
EPA certification required
Added 3 mins ago
Operations Accounting Supervisor
Crescent Energy Management LLC
Houston, TX
…cash flow from stable production with a deep, high-quality development inventory. Crescent is a top three producer in the Eagle Ford basin and a scaled operator in each of the Permian and…
Added 4 mins ago
Associate Technical Principal – Mission Critical
HDR
Omaha, NE · Phoenix, AZ · San Francisco, CA · San Antonio, TX · Kansas City, MO · Dallas, TX · Denver, CO · Folsom, CA · Pennington, NJ · Sacramento, CA · Chicago, IL
Must have experience in preparation and layout of architectural contract documents and specifications
Added 4 mins ago
Associate Technical Principal – Mission Critical
HDR
Omaha, NE · Phoenix, AZ · San Francisco, CA · San Antonio, TX · Kansas City, MO · Dallas, TX · Denver, CO · Folsom, CA · Pennington, NJ · Sacramento, CA · Chicago, IL
Must have experience in preparation and layout of architectural contract documents and specifications
Added 4 mins ago
Jr. Project Manager
Bertelsmann-Jobs
Louisville, KY
The Junior Project Manager will support the Implementation Project Manager in coordinating and executing project tasks, ensuring timely delivery and client satisfaction. This role is ideal…
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Clinical Research Coordinators (Non-R.N.)
University of Utah
Salt Lake City, UT
Under the direction of the Principal Investigator and Clinical Research Manager, this position coordinates day-to-day research activities in accordance with study protocols, Good Clinical…
Added 5 mins ago
Associate Director, Development Program Manager
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Remote, United States
Encoded is seeking an Associate Director, Development Program Manager to drive the cross-functional planning and execution of a development program within our AAV gene therapy platform,…
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Associate Director, Development Program Manager
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Survey Manager, Survey Research Science and Operations (Remote)
ICF Incorporated, LLC
Reston, VA
What you must have:
Added 6 mins ago
Project Architect
GFT
New York, NY
Lead/assist a project team in the development of architectural design and the preparation of construction documents including drawings and specifications.
Added 6 mins ago
Experienced Manager, Cyber
BDO USA Experienced
Minneapolis, MN · Philadelphia, PA · Pittsburgh, PA · Nashville, TN · Chicago, IL · Houston, TX · Cincinnati, OH · NY
The Experienced Manager, Cyber is a consulting leader for the intersection of Artificial Intelligence (AI) and cybersecurity implementation. This consulting leader leverages experience in…

Closed listing

Cencora

Senior Manager, Membership Operations

Remote, United States

$94,500 - 148,060

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $94,500 - 148,060
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This position resides within Cencora's specialty GPO business unit and leads a team of five Membership Analysts responsible for post-onboarding membership data quality. The team identifies and resolves discrepancies that can affect member access, partners with pharma manufacturers to keep membership processes aligned, manages roster and inquiry queues to meet SLAs, and produces membership reporting that drives decisions. This role sets team priorities, owns performance metrics, and builds new processes as the business and partner needs evolve.

Team Leadership

Lead, coach, and develop a team of five analysts: set objectives, give regular feedback, manage performance, and identify career development needs.
Manage workload, prioritization, and capacity across the team to meet deadlines and service commitments.
Report team performance, risks, and results to senior leadership and recommend solutions.

Membership Data Quality

Oversee ongoing review of membership data after onboarding to detect discrepancies that could impact member access.
Direct root-cause analysis and remediation of data issues, and prevent recurrence through process or control improvements.

Pharma Partner Alignment

Serve as a key contact for pharma partners on membership processes, ensuring expectations and requirements are aligned.
Resolve partner-raised issues and escalations, and communicate process changes clearly.

Contract Review

Ensure all contracts are reviewed from a membership perspective, identifying potential redlines and providing approvals.
Confirm product setup is accurate and aligned with contract terms to support future alignment.
Ensure contract logic and rules are accurately reflected in systems so eligibility is generated correctly.

Roster, Inquiry, and Queue Management

Oversee roster management and the triage and resolution of internal and external membership questions.
Manage queues to ensure SLAs are met, and route issues to the right internal teams (e.g., onboarding, sales, account management, IT).

Metrics and Reporting

Define, track, and drive team KPIs, including SLA performance, data accuracy, and turnaround time.
Oversee recurring and ad hoc membership reporting, pulling and combining data from multiple sources into clear, actionable insights for stakeholders.

Process Improvement

Proactively identify gaps and opportunities, and design, document, and implement new processes and tools that improve accuracy, efficiency, and partner experience.
Anticipate emerging partner and business needs and plan the team's approach ahead of them.

Required

Bachelor's degree in business administration, information management, data analytics, or a related field, or equivalent experience.
7+ years of experience in data analysis, data quality, membership or customer operations, or a related field.
3+ years of experience managing a team of analysts or similar professionals.
Strong data analysis skills, including pulling and combining data from multiple sources and turning it into actionable insights.
Working knowledge of relational databases and data models; proficiency with SQL and reporting or BI tools.
Experience managing queues and meeting SLAs, and driving performance through metrics.
Excellent written and verbal communication skills, including working with external partners.

Preferred

Master's degree in business administration or a related field.
Experience in pharmaceutical distribution, healthcare, or a contract/membership environment (e.g., GPO, 340B, or manufacturer-facing roles).
Experience building or redesigning processes and documentation.
Certification in data governance, project management, or equivalent.

Key Competencies

Self-starter: Takes initiative, owns outcomes, and acts without waiting for direction.
Forward thinker: Anticipates issues and partner needs, and creates new processes rather than only maintaining existing ones.
Analytical problem solver: Turns data from multiple sources into clear recommendations.
Partner-focused communicator: Builds trust with internal teams and external pharma partners.
Organized and detail-oriented: Prioritizes competing demands and consistently meets SLAs.
People leader: Coaches, develops, and holds a team accountable.

Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Salary Range*

$94,500 - 148,060

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned .

Affiliated Companies:

Affiliated Companies: AmerisourceBergen Services Corporation

About employer

More about this job

Skills

Team leadership
Prioritization
Meet deadlines
Root cause analysis
Sales
Reporting
Data analysis
Manage a team
Data models
SQL
Communication skills
Documentation
Project management

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Work requirements

Jobs in the United States