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Added 2 hours ago
Product Manager - Secure & Govern
Nominal
NY
Partner with Engineering, Sales, and other customer-facing teams to resolve the enterprise adoption blockers that matter most.
Added 2 hours ago
Card Program Admin- Travel and Expense
Visa U.S.A. Inc.
Austin, TX
Excellent customer service skills, strong organizational, interpersonal, verbal and written communication ability
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Customer Service Representative
Drees Electric
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- $20 to $22 USD / hour
Drees Electric is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client…
Added 2 hours ago
Helpdesk Admin
Celtic Bank
Salt Lake City, UT
We are seeking a committed Help Desk Admin to be part of our team at Celtic Bank. The IT Help Desk Admin is responsible for providing first-level technical support to employees across the…
Added 2 hours ago
Admin
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…talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and…
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Security Officer I - Security - Sharp Memorial Hospital - Variable Shift - PRN
Sharp HealthCare
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Customer Service Responds to routine calls in a timely manner.Provide direction and information, problem solving, and escort services to both internal and external customers, treating each…
Added 3 hours ago
Security Officer I - Security - Sharp Memorial Hospital - Variable Shift - PRN
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Office Administrator I General Admin
BFS Group LLC
MIDDLETOWN, NY
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Administrative Catering Sales Coordinator
Crystal Springs Catering Inc
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- $25 to $30 USD / hour
…environment where your organizational skills and passion for customer service will…
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Operations Program Assistant-State Prog Admin
State of Minnesota
Mendota Heights, MN
- $24.4 to $35.3 USD / hour
Strong customer service skills sufficient to communicate professionally with a variety of stakeholders.
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(Open Application) Public Health Associate
BME Strategies
Remote, United States
- $70,720 to $85,696 USD / year
Customer service capabilities through a variety of acceptable experiences (retail, service, etc.)
Added 8 hours ago
Warehouse Operator / Clerk
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…compiling and tracking downtime sheets as required. Provide service and adhere to professional etiquette when communicating with members of management, peers, customers, and visitors.…
Added 8 hours ago
Warehouse Operator / Clerk
DSV Solutions/UTI Integrated Logistics
Madison, MS
…compiling and tracking downtime sheets as required. Provide service and adhere to professional etiquette when communicating with members of management, peers, customers, and visitors.…
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Systems Administrator
BCI Brands
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Excellent communication, customer service, and problem-solving skills.
Added 9 hours ago
Hydro Blast Field Supervisor
USA DeBusk LLC
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…while assuring best-in-class safety and compliance. Primary service lines include chemical cleaning; emission controls; fabrication services; FCCU hot catalyst handling; hydro blasting;…
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Hydro Blast Field Supervisor
USA DeBusk LLC
Orange, TX
…while assuring best-in-class safety and compliance. Primary service lines include chemical cleaning; emission controls; fabrication services; FCCU hot catalyst handling; hydro blasting;…
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Field Technician Supervisor - Chemical Cleaning
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…hydro excavation, chemical cleaning, PEPTM polymer extraction service, vacuum services, tank cleaning, degassing/vapor control, FCC catalyst handling and transportation, and specialty…
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Senior Field Supervisor (Pipeline)
USA DeBusk LLC
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Assist in training all new employees in completion of expected job duties in accordance with all company and customer policies.
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Senior Field Supervisor (Pipeline)
USA DeBusk LLC
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Assist in training all new employees in completion of expected job duties in accordance with all company and customer policies.
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Administrative Assistant/Medical Receptionist
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…Speech Therapy, and ABA Therapy to individuals in Macomb County. Admin office hours are between 8am - 7pm Monday through Thursday, and 8am - 5pm Friday and Saturday (Saturdays on rotation,…
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Patient Care Coordinator - PMG Float Pool
Providence St. Joseph Health
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Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups…
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Patient Care Coordinator - Family Medicine
Providence St. Joseph Health
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Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups…
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Part Time Guest Services Associate
Candee Skin
Desoto, TX
- $12 to $15 USD / hour
- Part-time
…Rep you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office…
Added 10 hours ago
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Guest Services Associate
Candee Skin
Desoto, TX
- $13 to $15 USD / hour
…Rep you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office…
Added 11 hours ago
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Customer Service Lead
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Make a meaningful impact in healthcare while growing your career. Daniels Health is seeking a Customer Service Lead to be the trusted voice for our healthcare clients; ensuring every…

Celtic Bank

Helpdesk Admin

Salt Lake City, UT, United States

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Job details

Posting language: English
Posted: Sep 17, 2026

Original job description

We are seeking a committed Help Desk Admin to be part of our team at Celtic Bank. The IT Help Desk Admin is responsible for providing first-level technical support to employees across the organization. This position also supports basic security and risk mitigation activities by assisting with the identification and escalation of potential security concerns. The Help Desk Admin requires strong technical acumen, customer-service skills, and the ability to work both independently and collaboratively within the IT department.

WHAT YOU’LL DO AT CELTIC BANK

Provide technical assistance and support for hardware, software, and network-related issues in a timely and professional manner.
Troubleshoot and resolve incidents involving workstations, mobile devices, printers, and peripheral equipment.
Assist with the identification, documentation, and escalation of potential security risks in accordance with departmental procedures.
Perform computer imaging and deployment, including operating system installation, configuration, and setup.
Support user account lifecycle activities utilizing Okta, Active Directory, and Intune Company Portal.
Provide technical support for Windows 11, Android, and iOS devices.
Assist with patching and device management activities through Tanium.
Maintain accurate documentation of support activities, procedures, and system configurations.
Prior experience in a help desk or technical support role within a corporate environment.
Understanding of general information security risks, including patching practices, secure configurations, and user access hygiene.
Strong analytical, problem-solving, and troubleshooting abilities.
Effective interpersonal and communication skills, with the ability to provide clear and professional support to end users.
Ability to manage multiple tasks and prioritize responsibilities in a fast-paced environment.

Working knowledge of:

Okta (user authentication, MFA support, application access).
Active Directory (account administration, group membership management).
Intune Company Portal (device enrollment, application deployment).
Windows 11 operating system.
Android and iOS mobile platforms.
Printers and multifunction office devices.
Tanium or similar patch management tools.
Medical, dental, vision
401(k) with employer match
Life and long-term disability coverage
HSA and FSA plans
Holidays and paid time off requests
Robust wellness program (we’re talking catered meals three times a week, lunch and learns, and onsite gym!)

Headquartered in the heart of downtown Salt Lake City, Utah, Celtic Bank was named a top SBA lender in the nation in 2025! Celtic Bank is a leading nationwide lender specializing in SBA 7(a), SBA 504, USDA B&I, express loans, asset-based loans, commercial real estate loans and commercial construction loans. Celtic Bank is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Physical and Other Requirements This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Stationary Work: The employee is frequently required to stand; walk; use hands to type, handle documents, and perform other office related duties. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Mobility: The employee in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.
Communicate: The employee is regularly required to talk or hear and will frequently communicate with others. Must be able to read, write and understand fluent English.
Work Model: The employee in this position will work either a fully Onsite or Hybrid work model. All employees, regardless of location, may be required to travel to the Salt Lake City office for mandatory company meetings, events, or related occasions.
Utah-based employees: Hybrid work schedule available after initial training period in our Salt Lake City, Utah office – department and job requirements will determine eligibility.

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More about this job

Skills

Technical support
Customer service
Troubleshoot
Documentation
Security threats
Microsoft Active Directory
Microsoft Windows
Tanium
Cybersecurity
Problem solving
Troubleshooting
Communication skills
Office equipment

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