Fulfillment Associate I

Fulfillment Associate I PURPOSE The Fulfillment Associate I accurately picks, verifies, stages, and prepares customer and internal orders in support of daily warehouse operations. The position helps ensure the correct material, quantity, condition, and identification are provided for shipping, production, or internal transfer while maintaining safety, inventory accuracy, and dependable customer service.

QUALITIES

The Fulfillment Associate I we are looking for will be:

• Detail-Oriented - Carefully matches products, quantities, units of measure, locations, and order requirements.
• Dependable - Reports to work prepared, follows through on assignments, and communicates delays or problems promptly.
• Safety-Focused - Uses equipment and handling methods correctly and speaks up about unsafe conditions.
• Willing to Learn - Builds knowledge of products, systems, procedures, and warehouse equipment through training and practice.
• Team-Oriented - Works cooperatively across warehouse functions to support customer and operational needs.
• Organized - Keeps orders, material, documentation, and work areas properly identified and controlled.
• Accountable - Takes ownership of work quality, corrects mistakes, and follows established procedures.

JOB RESPONSIBILITES

Order Fulfillment

• Accurately pick material according to pick tickets, work orders, system-directed tasks, or approved instructions.
• Stage orders in designated locations for shipping, production, customer pickup, or internal transfer.
• Verify item number, description, quantity, unit of measure, condition, and special instructions before completing each pick.

Documentation and Systems

• Use scanners, warehouse systems, and required documentation to record picks and confirm task completion.
• Ensure orders and staged material are properly identified, labeled, separated, and traceable.
• Report shortages, location problems, quantity differences, or other discrepancies to the Supervisor of Fulfillment.

Material Handling and Staging

• Move and position material using approved handling methods and equipment.
• Operate pallet jacks, forklifts, order-picking equipment, or other equipment only when trained and authorized.
• Secure and handle products in a manner that prevents damage, loss, mixed orders, and unsafe conditions.

Inventory Accuracy and Control

• Assist with cycle counts, location checks, inventory audits, and discrepancy research as assigned.
• Support replenishment and put-away activities to maintain accurate locations and efficient material flow.
• Identify and report damaged, mislabeled, misplaced, or questionable material.

Safety and Organization

• Follow all company safety procedures, equipment rules, and required personal protective equipment practices.
• Maintain clean, organized, and unobstructed picking and staging areas.
• Use proper lifting, stacking, load-control, and pedestrian-awareness practices.

Communication and Team Support

• Communicate order status, priorities, shortages, and problems promptly and accurately.
• Coordinate respectfully with fulfillment, shipping, receiving, material handling, and inventory employees.
• Support daily warehouse priorities, customer needs, storm response, and special projects as assigned.

General Warehouse Support

• Assist with housekeeping, material movement, replenishment, put-away, and other warehouse tasks as assigned.
• Participate in training and continuous improvement efforts related to safety, accuracy, quality, and productivity.
• Perform responsibilities in a manner consistent with CEEUS’s core values and perform other duties as assigned.

WORKING LOCATION AND CONDITIONS

• Based in the warehouse at CEEUS headquarters in West Columbia, SC.
• Warehouse environment with regular exposure to moving equipment, noise, dust, and temperature fluctuation.
• Standard working hours of 8:00 AM to 5:00 PM, Monday through Friday with 1 hour for lunch.
• Requires availability outside standard hours as needed for customer demand, storm response, inventory activities, or special projects.

WORKING LOCATION AND CONDITIONS

• Based in warehouse environment in West Columbia, SC
• Standard working hours of 8:00 AM to 5:00 PM, Monday through Friday with 1 hour for lunch
• Standard two 15-minute break periods per day
• Requires standing, walking, repetitive motion, and lifting (up to 50 lbs.) throughout the shift
• Requires availability outside of standards hours as needed to support critical issues or projects

ESSENTIAL JOB FUNCTIONS

The physical demands and work environment characteristics described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Physical Activity and Mobility

• Ability to stand and walk for extended periods throughout the workday.
• Ability to frequently bend, reach, stoop, kneel, crouch, and perform repetitive movements associated with picking, staging, and handling materials.
• Ability to lift, carry, push, or pull materials weighing up to 50 pounds on a regular basis.
• Ability to safely operate material-handling equipment, including pallet jacks and forklifts, when trained and authorized.

Communication and Coordination

• Ability to communicate clearly and effectively with supervisors and coworkers regarding order status, material discrepancies, priorities, and operational needs.
• Ability to read and understand pick tickets, work orders, product labels, inventory information, and written or electronic instructions.
• Ability to hear and respond to equipment warnings, audible alarms, overhead announcements, and emergency notifications.

Attention to Detail and Accuracy

• Ability to accurately identify products, verify quantities, interpret units of measure, and follow order requirements.
• Ability to use scanners, warehouse management systems, and other technology to document and track material movement.
• Ability to recognize and report damaged, misplaced, mislabeled, or questionable inventory.

Safety and Work Environment

• Ability to work safely around forklifts, powered equipment, warehouse traffic, and other material-handling activities.
• Ability to follow established safety procedures, use required personal protective equipment, and maintain awareness of surrounding conditions.
• Ability to maintain organized picking and staging areas and follow proper lifting, stacking, and material-handling practices.

Equal Employment Opportunity/ ADA Statement CEEUS is an equal opportunity employer and complies with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation will be provided for qualified individuals with disabilities unless doing so would create an undue hardship.

EDUCATION, KNOWLEDGE AND EXPERIENCE

Required Qualifications Preferred Qualifications

Education Level High school diploma or equivalent. Ability to work in warehouse environment Ability to work safely in a warehouse environment. Additional warehouse, logistics, or technical training.

Work Experience No prior warehouse experience required; must successfully complete assigned training and demonstrate competency. Must obtain required equipment certification within the assigned training period. 1+ years of warehouse, distribution, order-picking, material-handling, or inventory experience. Current forklift or powered industrial truck certification.

Work Skills Basic computer and scanner skills.

Ability to read order documents and perform basic quantity calculations. Forklift or powered industrial truck experience. Experience using an ERP or warehouse management system.