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Engineering Operation Technician
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…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
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Engineering Operation Technician
Amazon Data Services, Inc.
Andrews, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added just now
Engineering Operation Technician
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Andrews, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added just now
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Andrews, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added just now
Engineering Operation Technician Night Role
Amazon Data Services, Inc.
Andrews, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added just now
Engineering Operation Technician Night Role
Amazon Data Services, Inc.
Andrews, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added just now
Engineering Operation Technician Night Role
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Andrews, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
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Culinary Associate III
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Front of House Associate
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Culinary Associate III
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Director of Continuous Improvement & Transformation
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CECONY

System Analyst, IT AMI Implementation Technology

NY, United States

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Job details

Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

The Advanced Metering Infrastructure (AMI) Systems Analyst will function as the technical lead for the implementation and support of the AMI platform, which includes Meter Asset Management (MAM) and ProField Encore (PFE). This role is critical since it requires a thorough understanding of AMI technologies, including networking, system and application software. This well-rounded individual will work with various Information Technology teams to ensure that system testing is conducted in an effective manner and that all customers throughout the company are receiving the appropriate information to perform their work and in a timely manner. Another critical role is the capacity planning for the entire required infrastructure, which will need to be planned for and implemented across five years. A cost-effective approach will be required to ensure that technologies are current, and the project remains within budget.

The Systems Analyst will be working cross functionally with various Information Resources support teams as well as customers throughout the company to continuously improve systems performance and adhere to corporate computing security requirements.

The Systems Analyst will be the product owner for the AMI IT team and will at times be asked to participate in all areas of the project including working closely with various AMI and Information Resources teams.

This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.

Core Responsibilities

The Systems Analyst will be responsible for contributing, with guidance, to the analysis of system problems and the formulation of system changes. Troubleshoot production application issues, review performance and document results and root cause analyses. This individual will be well versed with the general knowledge of distributed (multi-tiered) systems, systems development, and an increased emphasis on attention to detail.
Ensures implementation of Company safety, health, and environmental programs for employees whose work is directed. Ensures that safe work practices are followed, and the environment is fully protected in accordance with Company policy and governmental regulations.
Committed to the Way We Work Principles and adheres to the Company's Standards of Business Conduct and other Company procedures including Environmental, Health and Safety (''EH&S''), Equal Employment Opportunity (''EEO''), discipline and security.
The Systems Analyst will function as a member of a collaborative team by contributing to software upgrades through consistent development practices (tools, common components, and documentation). The individual will gain experience supporting the critical IT systems which are responsible for the 24/7 operations of the AMI Infrastructure. Also gaining valuable data analytical skills by supporting and monitoring our business applications and end users as well.
Support department goals and provide analysis of system problems. Prepare for system changes and upgrades, including monitoring and documentation updates.
Work with business users to gather and refine system requirements and translate business needs into actionable technical specifications. Manage and prioritize product backlogs based on stakeholder feedback and project needs, plan sprint release cycles to support continuous delivery, and ensure product development delivers stakeholder value. Experience collaborating with end users, business executives, partners, and development teams is essential. Facilitate Scrum meetings, remove obstacles, coach the team on Agile practices, and foster collaboration and continuous improvement.
Demonstrate a working knowledge of the Software Development Life Cycle.
Support the ongoing enhancement and maintenance of IT systems within the company's Advanced Metering Infrastructure ecosystem. These systems enable field operations involving electric and gas meters and communication modules installations and exchanges, manage meter assets, and handle data from smart electric meters, gas meters, and leak detectors. Maintaining the system that delivers this data is essential to ensuring continuity across all IT systems.
Collaborate with system specialists on various application improvements.
Works with vendors to deploy software fixes and support testing across various AMI systems.
Assist in troubleshooting high-priority system issues and contribute to knowledge sharing within the team.
Flexibility to perform other assignments as needed by the department.
Prepare routine maintenance change management for production moves, including documentation, communication and releases.
Maintain code integrity and organizational standards through version control and documentation best practices.
Develop monitoring alerts and queries and train junior staff for day-to-day operations.
Participate in developing proactive, predictive and preventative alerting procedures

Required Education/Experience

Bachelor's Degree and two (2) years of experience in an Information Technology (IT) related field or
Associate's Degree and four (4) years of experience in an Information Technology (IT) related field

Preferred Education/Experience

Bachelor's Degree in Information Technology or Engineering and two (2) years of experience in an Information Technology (IT) related field

Relevant Work Experience

Knowledge of application support, troubleshooting and debugging, required.
Exposure to systems design across one or more platforms and supporting future integrations of these systems, required.
Understanding of Waterfall, Agile or other rapid application development methods, required.
Experience with technical documentation and communication to IT and business groups, required.
Managing and prioritizing product backlogs based on stakeholder feedback and project needs, planning Sprint release cycles to support continuous delivery, and ensuring product development delivers stakeholder value. Experience collaborating with end users, business executives, partners, and development teams is required.
Exposure to methods relating to application design, software development, and automated testing, preferred.
Experience supporting a large infrastructure of systems, preferred.
Experience with SQL or other query tools, Azure DevOps and Python, preferred.
Exposure to Grafana and dashboards created by IT, preferred.
Has a strong sense of ownership and is not afraid to speak up, preferred.
Someone collaborative, curious, empathetic, open-minded, innovative, preferred.

Skills and Abilities

Strong written and verbal communication skills
Demonstrated problem solving skills
Well organized, detail oriented and flexible to handle multiple assignments
Possesses strong technical aptitude
Performs work independently with minimal supervision
Effective leadership skills
Demonstrated analytical skills

Licenses and Certifications

Driver's License Required

Physical Demands

Sit or stand to answer a phone for the duration of the workday
Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
Ability to read small print and symbols

Additional Physical Demands

The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
Must be able and willing to work overtime and travel within Company service territory, as needed.
Must be flexible with work hours, be on call and respond to emergencies.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at careerconnect@coned.com

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Benefits:

We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

Rich medical & pharmacy benefits, including vision benefits
Dental benefits
Health Savings Accounts
Health Care and Dependent Care Flexible Spending Accounts
401(k) with robust matching
Employer paid Pension Plan
Employee Stock Purchase Plan with a generous matching contribution
State of the art Employee Assistance Program
Paid Parental Leave
Generous paid time off plus paid holidays
Family support: emergency backup child, & elder care assistance
Social responsibility and volunteer opportunities
Employee discount program
Commuter Benefits
Culture of growth and learning: career development; tuition reimbursement; recognition program
Life and Long-Term Disability Benefits

*Please be aware that some benefits may not apply to provisional or part-time job titles.

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More about this job

Skills

Computer technology
Security regulations
Troubleshoot
Attention to detail
Documentation
Analytical skills
CI/CD
Process improvement
Software development
Communication skills
Process data
Troubleshooting
Change management
Debugging
Rapid application development
Prioritization
Test automation
SQL
Microsoft Azure
DevOps
Python
Grafana
Problem solving
Work independently
Leadership
Emergency response
Customer experience

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