Jobs in the United States

25+ jobs

Added 2 mins ago
Recent Graduate-Process Engineer – Advanced Semiconductor Packaging
Keysight Technologies, Inc.
Santa Rosa, CA
…High Frequency Technology Center (HFTC) is seeking a Process Engineer in Advanced Packaging to develop next generation technologies and new products. Experience in microelectronics…
Added 2 mins ago
Recent Graduate-Process Engineer – Semiconductor Wafer Fabrication
Keysight Technologies, Inc.
Santa Rosa, CA
…Frequency Technology Center (HFTC) is seeking an R&D Process Engineer to develop, maintain and optimize manufacturing processes to fabricate passive silicon interposer substrates for…
Added 3 mins ago
Data Scientist 1
Baylor Scott & White Health
Dover, DE
Note: Benefits may vary based on position type and level.
Added 10 mins ago
MI
Software Engineer
Metron, Inc.
Aurora, CO
- $130,000 to $250,000 USD / year
…backgrounds for complex and challenging projects. As a Software Engineer you will be responsible for developing, maintaining, and enhancing complex and diverse software systems (e.g.,…
Added 58 mins ago
Product Sourcing Engineer (Electronic Focused)
Anduril Industries
Costa Mesa, CA
The Product Sourcing Engineer (Electronics Focused) drives the supply network development and cost management of Anduril's electronic hardware across their lifecycles. This role focuses…
Added 58 mins ago
Product Sourcing Engineer (Batteries/Energy/Etc..)
Anduril Industries
Costa Mesa, CA
The Product Sourcing Engineer (Batteries/Energy/Etc.) drives the supply network development and cost management of Anduril's energy storage and power systems across their lifecycles. This…
Added 1 hour ago
NP
Water System / Renewable Energy Engineering Intern
Nebraska Public Power District
North Platte, NE
- $25.64 to $29.58 USD / hour
…support to the operation and maintenance of existing equipment or systems; troubleshooting, inspection, and testing…
Added 1 hour ago
Field Engineering Manager
TerraPower, LLC
Kemmerer, WY
Added 2 hours ago
O
Civil Engineer II - City
OKC
Oklahoma City, OK
- $39.52 to $60.39 USD / hour
…projects must be acquired prior to assuming the position. Civil Engineer II is a fully functional professional engineering classification responsible for developing design specifications…
Added 2 hours ago
2027 Associate Systems Engineer – Sykesville MD
CORP-Corporate Office
United States
The qualified candidate will become part of Northrop Grumman’s location in Sykesville, MD which is seeking Systems Engineers for Entry-Level opportunities.
Added 2 hours ago
2027 Associate S/W Embedded Engineer – Sykesville MD
CORP-Corporate Office
United States
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 2 hours ago
2027 Associate H/W Mechanical Engineer – Sykesville MD
CORP-Corporate Office
United States
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 2 hours ago
2027 Associate H/W Electronics Engineer – Sykesville MD
CORP-Corporate Office
United States
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 2 hours ago
Systems Safety Engineer
Astrion
El Segundo, CA
Astrion has an exciting opportunity for a SYSTEMS SAFETY ENGINEER located at EL SEGUNDO, CA.
Added 2 hours ago
Computer Vision Engineer II
California Institute Of Technology Jet Propulsion Laboratory
United States
Wanted: Computer Vision (CV) Engineer to join the Navigation and Mapping group in the Guidance and Control Section.
Added 2 hours ago
Engineering Development Program, Test Equipment Design, Engineer I (Onsite)
RTX
United States
Pratt & Whitney Engineering Development Program Test Systems Engineering (TSE) is currently seeking Mechanical, Aerospace, and Systems Engineering students to support the test groups at…
Added 2 hours ago
Software Development Engineer - Distributed Services, Hadrian
Amazon.com Services LLC
Seattle, WA
…shopping experience. We are looking for a Software Development Engineer (SDE) to shape that…
Added 2 hours ago
Civil Engineer I- Regional Systems
Oakland County
Waterford, MI
Are you an early-career engineer looking to build hands-on experience in infrastructure management, water and wastewater systems, and engineering data analysis? In this role, you’ll work…
Added 2 hours ago
Senior Staff Software Engineer - Builder Platform
Jobgether
Remote, United States
…next steps. Our partner is looking for a Senior Staff Software Engineer – Builder Platform based in United…
Added 2 hours ago
Guidance and Control Systems Engineer II
California Institute Of Technology Jet Propulsion Laboratory
United States
As a Guidance and Control System Engineer in the Guidance, and Control Systems Engineering Group, you will be working for JPL’s Guidance and Control Section. We do system engineering,…
Added 2 hours ago
Industrial Manufacturing Engineer
North American Stamping Group
Portland, TN
The Industrial Manufacturing Engineer reports to the Manufacturing Engineering Manager. Industrial Manufacturing Engineer is responsible to assist with new manufacturing processes and…
Added 3 hours ago
Microsoft Infrastructure Support Engineer
CDW Technologies, LLC
Remote, United States
…This role operates in a reactive break/fix support model. The Engineer works directly with multiple customers in a fast-paced, case-based environment to assess issues, troubleshoot root…
Added 3 hours ago
SUPERVISORY INTERDISCIPLINARY
U.S. Army Cyber Command
Fort Huachuca, AZ
…conclusions, and recommendations for worldwide Army information systems and networks. Requirements Conditions of Employment Qualifications CYBER EXCEPTED SERVICE POSITIONS ARE NOT SUBJECT…
Added 3 hours ago
Engineer Propulsion - Level 2/3 : Active Secret Clearance
Northrop Grumman
Chandler, AZ
The Mechanical Engineering Energetics team is hiring an Engineer Propulsion - Level 2 / 3 professional at our Chandler, AZ location.
Added 3 hours ago
2026 Associate Electrical Engineer/ Electrical Engineer - Chandler AZ
Northrop Grumman
Chandler, AZ
Northrop Grumman Space Systems is searching for an Electrical Engineer to be part of our Integration and Test team in Launch Vehicles, at our Chandler, AZ facility. This position will be…

Microsoft Infrastructure Support Engineer

Remote, United States

Compensation and Benefits Pay range: $77,725 to $108,266, depending on experience and skill set Salary ranges may be subject to geographic differentials.

Apply About employer

Applications open in a new tab.

Job details

Pay: Compensation and Benefits Pay range: $77,725 to $108,266, depending on experience and skill set Salary ranges may be subject to geographic differentials.
Experience: Bachelor's degree and 3 years of Microsoft support experience, or 7 years of total IT engineering experience, including 3 years of Microsoft support experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

The primary purpose of this position is to provide Microsoft core infrastructure support for Managed Services customers, with a strong focus on on-premises technologies including Windows Server, Active Directory, domain controllers, Group Policy, SCCM, and related Microsoft infrastructure. Cloud experience is valuable as a secondary skill set but is not the primary focus of this role. This role operates in a reactive break/fix support model. The Engineer works directly with multiple customers in a fast-paced, case-based environment to assess issues, troubleshoot root causes, drive cases to resolution, and deliver a high-quality customer experience. The position may be based anywhere in the United States, with working hours coordinated to support customer and team needs.

What You Will Do:

Serve as a trusted technical support resource for customers experiencing Microsoft core infrastructure issues.
Troubleshoot, diagnose, and resolve issues involving Windows Server, Active Directory, domain controllers, Group Policy, DNS, DHCP, SCCM, endpoint management, and related Microsoft technologies.
Support hybrid or cloud technologies, including Azure and Microsoft 365, when needed and aligned with the Engineer’s skill set.
Assess customer issues quickly, identify root causes, and drive assigned cases through resolution.
Manage service requests through a case queue, review assignments daily, and provide accurate and timely status updates.
Document troubleshooting steps, resolutions, customer communications, incident details, and change activity in the appropriate tracking systems.
Communicate technical problems, business impact, next steps, and solutions clearly and professionally to customers and stakeholders.
Work directly with multiple customers each day and build trust through responsiveness, technical knowledge, and professional communication.
Collaborate with peers and cross-functional teams to resolve complex technical issues and share knowledge.
Engage Microsoft support or other technical resources when additional product expertise or escalation assistance is required.
Understand service-level agreements in a production environment and work to meet customer commitments.
Participate in an on-call rotation supporting critical systems.
Participate in customer calls and work with account management personnel in support of the client relationship.
Contribute to technical documentation, procedures, knowledge articles, templates, proposals, and training materials.
Participate in client projects and infrastructure improvements as assigned.
Mentor and support peers within the team and across CDW.
Attend training and obtain industry-related certifications as determined by management.
Manage multiple priorities, follow through on commitments, and complete tasks and projects on time.
Communicate unanticipated events, risks, schedule changes, or technical concerns to the Engineering Manager.
Identify potential customer needs or cross-selling opportunities and communicate them to the appropriate sales or account team.
Adhere to time-entry, compliance, policy, and procedural requirements.

What We Expect of You:

Bachelor's degree and 3 years of Microsoft support experience, or 7 years of total IT engineering experience, including 3 years of Microsoft support experience.
Hands-on experience supporting Microsoft core infrastructure technologies, including Windows Server, Active Directory, domain controllers, and Group Policy.
Depth of experience troubleshooting Windows Server, Active Directory, domain controllers, Group Policy, DNS, DHCP, or SCCM in complex customer environments.
Experience working in a ticket-driven, case-based, or reactive break/fix support environment.
Customer-facing support experience with the ability to communicate professionally and clearly with multiple customers each day.
Professional experience in customer service, requirements gathering, task execution, troubleshooting, problem solving, and sound judgment around crisis escalation.
Ability to establish customer trust and confidence through technical knowledge, responsiveness, and an understanding of customer business needs.
Strong organizational, analytical, documentation, and problem-solving skills.
Excellent verbal and written communication skills.
Ability to balance multiple priorities, adapt to changing customer needs, and meet deadlines in a fast-paced environment.
Ability to work independently while knowing when to collaborate, ask for assistance, or escalate.
Team-oriented approach with the ability to provide guidance, mentorship, and peer support.
Ability to consistently follow policies, procedures, instructions, and service commitments.
Ability to participate in the on-call rotation and adjust working hours based on customer or team coverage needs.
Ability to travel as needed.
Managed Services Provider (MSP) or Managed Services experience supporting multiple customer environments is a plus.
Microsoft certifications related to Windows Server, endpoint management, Azure, Microsoft 365, or other relevant Microsoft technologies is a plus.
Exposure to Azure, Microsoft 365, or hybrid infrastructure environments is a plus.

Compensation and Benefits Pay range: $77,725 to $108,266, depending on experience and skill set Salary ranges may be subject to geographic differentials. Annual bonus target of 10%, subject to the terms and conditions of the plan. Benefits overview: https://cdw.benefit-info.com/

CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances - not replaces - human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do - it’s how we do it. At CDW we act as one - building trust, speaking candidly, and working together to achieve more. We play to win - focusing on what matters most and delivering for our customers. And we think forward - staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees - working together to solve complex challenges and deliver real impact for our customers and communities.

As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Apply About employer

More about this job

Skills

Microsoft Windows Server
Microsoft Active Directory
Technical support
Troubleshoot
DNS
DHCP
Cloud technologies
Microsoft Azure
Microsoft 365
Troubleshooting
Communication skills
Documentation
Upselling
Sales
Regulatory compliance
Customer service
Requirements gathering
Problem solving
Meet deadlines
Work independently

Report this job