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Added 2 mins ago
A
Rhino Designer
Actalent
Chicago, IL
- $28.37 to $38.46 USD / hour
Communicate schedule and project needs to the Design Manager to support accurate resource loading and scheduling.
Added 3 mins ago
Project Manager – eCommerce
Tommy Bahama Group Inc.
Seattle, WA
In partnership with IT, business stakeholders, third-party vendors and the Program Manager, the Project Manager will
Added 3 mins ago
Digital Marketing Specialist
Corning
Charlotte, NC
Web: Develop web plans and recommend page architectures, layouts, and content strategies based on business objectives and user needs. Author and manage website content within Adobe…
Added 3 mins ago
T
Senior Platform Engineer
TEKsystems
Madison, WI
- $50 to $60 USD / hour
…Madison, preferably. That's where 80% of team is located, but manager is open to remote.This position is for a Senior Level Engineer within the Datacenter Engineering Group. Our group…
Added 3 mins ago
Associate Banker II - Colchester, CT
TD Bank, N.A.
Colchester, CT
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 4 mins ago
CC
Manager, Training
Centene Corporation
Jefferson City, MO
- $87,700 to $157,800 USD / year
Position Purpose: The Manager, Training provides leadership and strategic oversight for Marketplace Member Services and designated Medicaid training teams. This role drives cross-functional…
Added 4 mins ago
P
Quality Assurance Manager, Medical Device & Combination Products
Pfizer
Chesterfield, MO
- $99,200 to $165,400 USD / year
…a key global quality partner, you will champion and govern development, sustaining, and post-market activities for MDCP portfolios distributed across 50+ worldwide markets. The Manager of…
Added 5 mins ago
Chief Advancement Officer (CAO)
FIVE18 Family Services Operations Inc.
Lynchburg, VA
Positions Supervised: Current span of stewardship = 5 (Donor Engagement staff, Director of Marketing, Community Collaboration Manager)
Added 5 mins ago
RC
Manager, Integrated Communications (Global Fragrances)
Revlon Corporate
NY
- $100,000 to $125,000 USD / year
We're seeking an Integrated Communications Manager to support the development and execution of integrated communications programs across public relations, social content and experiential…
Added 6 mins ago
PI Special Projects Manager
Cheyenne Regional Medical Center
Cheyenne, WY
Develops, coordinates, and delivers educational programs, learning sessions, and leadership development content for internal and external clients to build performance improvement…
Added 6 mins ago
Sr. Property Business Development Manager
Suntex Marina Investors, LLC
Dallas, TX
JOB TITLE: Senior Property Business Development Manager
Added 6 mins ago
Salesforce Data 360 and AI Architect Sr Manager - Financial Services
Accenture
Saint Louis, MO
+ Practice development - contribute reusable architecture patterns, accelerators, and Financial Services specific AI use case frameworks to the broader practice.
Added 6 mins ago
Software Product Management Pre Sales Senior Manager - Consumer Goods & Services
Accenture
Saint Louis, MO
As Senior Manager, Pre-Sales you support complex software sales cycles by delivering compelling product demonstrations, responding to technical and functional requirements, and building…
Added 6 mins ago
Salesforce Data 360 and AI Architect Manager - Financial Services
Accenture
Saint Louis, MO
+ Practice development - contribute reusable architecture patterns, accelerators, and Financial Services specific AI use case frameworks to the broader practice.
Added 7 mins ago
EP
Teacher - Physical Education Elementary Alcalde/Dixon/Velarde
Espanola Public Schools
Alcalde, NM
- $55,200 to $83,980 USD / year
Individualized Education Program (IEP) development.
Added 7 mins ago
2026-27 SPED LD Resource Teacher - Quail Run ES
Paradise Valley USD 69
Phoenix, AZ
Assesses student progress towards objectives, expectations, and/or goals (e.g. behavioral, motor development and communication skills, academic needs, vocational abilities, etc.) for the…
Added 7 mins ago
Teacher, CTE Business Education (26-27)
Charlotte-Mecklenburg Schools
Charlotte, NC
Assist in development of and participate in activities designed to promote an innovative business and technology program
Added 8 mins ago
BI
Customer Success Manager
BUCK INSTITUTE FOR EDUCATION
Remote, United States
- $81,600 to $108,000 USD / year
As the Customer Success Manager, you’ll play a key role in creating an exceptional customer experience. You’ll guide both new and returning clients through every step of their journey -…
Added 8 mins ago
PAS - SharePoint & Power Platform Engineer Consulting Manager- Multiple Locations 1
EY
Detroit, MI · Pittsburgh, PA · Charlotte, NC · Dallas, TX · Miami, FL · Minneapolis, MN · San Jose, CA · Cincinnati, OH · New York, NY · Boston, MA · Portland, OR · Irvine, CA · San Diego, CA · Hoboken, NJ · Grandview Heights, OH · Cleveland, OH · Philadelphia, PA · Akron, OH · Atlanta, GA · Nashville, TN · St. Louis, MO · McLean, VA · Denver, CO · Seattle, WA · San Francisco, CA · Houston, TX · Phoenix, AZ · Chicago, IL · Los Angeles, CA
…a strong emphasis on SharePoint modernization, large-scale content and workload migrations, and adoption of the Power…
Added 9 mins ago
SR. CHEF MANAGER - MALVERN, PA
Compass Group
Malvern, PA
Working as the Chef Manager Senior you will be responsible for back and front of the house operations for the food service departments. You will maintain a quality culinary program and…
Added 9 mins ago
Executive Chef
Compass Group
SANTA MONICA, CA
…is responsible for managing daily kitchen operations, menu development, food and labor costs, inventory control, client satisfaction, and culinary team development. Supporting a single…
Added 9 mins ago
EXECUTIVE CHEF
Compass Group
Birmingham, AL · Montgomery, AL · Atlanta, GA · Dothan, AL · Auburn, AL · Anniston, AL
Leadership development and advancement opportunities
Added 9 mins ago
Catering Sales Manager @ Scott's Miracle Gro Field
Compass Group
COLUMBUS, OH
As the Catering Manager, you will be responsible for in-house catering facilities, managing the daily operations of all catering functions, coordinating all function activities with the…
Added 9 mins ago
Catering Manager
Compass Group
New York, NY
…creating exceptional guest experiences? We are seeking a Catering Manager to oversee daily catering operations, lead a high-performing team, and ensure the successful execution of meetings,…
Added 12 mins ago
Senior Preconstruction Manager, Industrial & Manufacturing, AFG
J.E. Dunn Construction Company
Kansas City, MO
The Senior Precon and Estimating Manager provides overall direction and leadership for the collaborative preconstruction process and delivery. All activities will be performed in support of…

Closed listing

CDPHP

Quality Programs Manager

Rochester, NY, United States
Albany, NY, United States
Binghamton, NY, United States
Buffalo, NY, United States
Dewitt, NY, United States
Jamestown, NY, United States
Utica, NY, United States

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The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description:

Under the guidance of assigned management, this position manages related complex programs/projects as well as provides higher level operational and technical solutioning that reflects a more holistic or end-to-end approach to quality performance, i.e. accreditation, regulatory (CMS/DOH), member experience and health plan performance.

This position is an integral part of the team serving as the primary contact to internal and external stakeholders in all matters related to program. The Program Manager provides leadership and direction to ensure the program submissions are delivered according to specifications and deadlines along with ongoing monitoring of results.

Essential Accountabilities:

Performs elevated program management duties; specifically, provides focus on measures/outcomes and operational optimization/efficiencies, manages multiple projects, manages change in business strategies and priorities and maintains an organizational / enterprise lens to all activities.
Manages day-to-day operations to assess the organizations compliance with program standards.
Communicates effectively with users/customers, colleagues, sponsors, project teams and across a range of disciplines, and all levels of management to review project scope/progress and resolve program issues/barriers, as often as necessary to ensure timely completion of the program.
Plans, schedules, monitors, and reports on activities related to the program.
Creates and makes formal presentations of trending reports throughout program cycle to keep executive management apprised of current status and completion.
Provides leadership to develop program plan, monitors progress and timeliness to ensure deadlines are met.
Acts independently to oversee, assess and monitor high visibility projects/activities to drive program including but not limited to managing scope, problem identification, developing potential solutions, implementing them and evaluating outcomes involving various staff as needed.
Responsible for troubleshooting and using all resources to find needed answers. This includes assessing when to elevate issues and doing so as needed
In collaboration with Quality Measurement, develops, maintains progress reports (dashboards) to determine impact of interventions relative to goals, evidence compliance and status of program.
Participates in relevant committees and work groups; represents program, makes advanced presentations, prepares reports, data or other materials for committee presentation including but not limited to Quality Committee’s.
Act as an ambassador/subject matter expert for program and quality as well as socialize organizational importance and awareness for the program including how program relates to quality rating programs and corporate goals.
Build strong collaborative relationships with project managers, divisional and cross functional leads through-out the organization on multiple levels.
Serves as primary contact for external and internal inquires related to program. Manages applicable vendor/auditor/regulator relationships, inclusive of calls, site visits, audits, consultants and preparation of staff.
Coordinates collection and submission of evidence required to meet program requirements and assesses compliance.
Oversees development, contracting process, implementation and compliance of delegation/vendor agreements related to program. In collaboration with business areas, define content, oversight activities and reporting. Monitors agreements to ensure compliance is maintained.
Provides governance and oversight to program team rooms, artifacts and schedules.
Organize, coordinate and facilitate regular program reviews/meetings with other team members and cross functional stakeholders to foster coordination and communication. Provides oversight to ensure consistency in approach.
Plans, directs and coordinates matrixed team(s) activities to manage and implement interrelated projects/activities from contract/proposal initiation to final operational stage.
Determines, monitors, and reviews all program economics to include costs, operational budgets, staffing requirements, resources, and risk.
Formulates contingency plans to address schedule revisions, manpower adjustments, fund allocations and work requirements.
Controls program requirements, scope, and change management issues.
Facilitates management communication, focusing on critical path issues, risks and mitigation approaches.
Selects and applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed policies. Produces work plans according to required standards. Works with colleagues to produce/recommend/develop short term and long-term plans.
Establishes appropriate metrics for measuring key program criteria and monitors results to those metrics.
Conduct ongoing competitive intelligence and best practices in collaboration with other internal departments and evaluates for potential implementation. Maintains currency on emerging technologies, project management techniques, regulatory/accreditation requirements related to program. Attend classes, training seminars, and conferences relevant to program. Provide training and guidance to staff. Implement plans to incorporate new requirements into all impacted regions of the Corporation.
Provides education, assistance and coaching to staff involved in quality improvement (QI) and accreditation activities using the latest quality improvement methods, measurement, analysis and performance tracking. Trains and mentors’ stakeholders on requirements.
Coaches and counsels members of cross-functional teams to accomplish activities, meet established schedules or resolve technical/operational issues.
Monitors and evaluates quality of performance and product from all work within scope of responsibility.
Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs.
Advance a culture of excellence rooted in CX guiding principles.
Ensures confidentiality of information used consistent with New York State Education Law and Public Health Law.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.

Minimum Qualifications:

Bachelor’s degree in Nursing, Business or Healthcare Administration, Analytics, Project Management or related fields with a minimum of 5 years of related work experience. Master’s degree preferred.
In lieu of degree, a minimum of 11 years of related work experience.
Minimum of 3 years of project management. PMI/PMP certification preferred.
Applied knowledge of quality improvement, accreditation and regulatory compliance.
Demonstrated leadership skills, quality principles, proficiency in problem solving and quality tools/techniques.
Knowledge of basic statistical concepts and survey design skills preferred.
Demonstrated skills in forming and fostering high performance, cross-functional teams.
Strong communication skills required, including ability to effectively communicate verbally and in writing, internally and externally and across the organization.
Strong coaching and facilitation skills to drive improvement and matrix ownership and change.
Communicates effectively with users/customers and colleagues across a range of disciplines and all levels of management.
Strong understanding and application of vendor management skills.
Very strong analytical and business process development skills.
Demonstrated success in working in a fast-paced environment.
Demonstrated competence in staff leadership and project leadership tasks.
In-depth knowledge of application delivery, management structures and reporting procedures.
Demonstrated experience in integrating enterprise applications.
Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules.
Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations.
Knowledge and experience working in the healthcare, health insurance or similar industry.
Knowledge of federal, state, and accreditation standards including NCQA, CMS, IHI, AHRQ, NQF and NYSDOH Reporting Requirements. Maintains current and thorough understanding of federal and state regulations for all lines of business as it relates to job responsibilities preferred.

Physical Requirements:

Ability to work while sitting and/or standing while at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.
Typical office environment including fluorescent lighting.
Ability to work in a home office for continuous periods of time for business continuity.
Ability to travel across the health plan service regions as needed.
Ability to lift, carry, push or pull 15 pounds or less.
Manual dexterity including fine finger motion required.
The ability to hear, understand and speak clearly while using a phone, with or without a headset.

************

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

E6: $79,068 - $142,322

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About employer

More about this job

Skills

CMS
Leadership
Program management
Regulatory compliance
Presentation skills
Troubleshooting
Collaboration
Reporting
Communication skills
Change management
Project management
Provide training
Coaching
Process improvement
Confidentiality
Education law
PMP
Problem solving
Vendor management
Business processes

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