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SOFTWARE CONFIGURATION MANAGER III
VSolvit
Remote, United States
Join the VSolvit team! Founded in 2006, VSolvit (pronounced "We.Solve.it") is a technology enabled solutions provider that specializes in AI/ML, cybersecurity, cloud computing, geographic…
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Account Manager
Emerson
San Jose, CA
- $221,145 to $315,905 USD / year
NI / Emerson T&M BU, National Instruments (NI), is seeking a Global Account Manager to join our team in the Silicon Valley / Bay Area - one of NI’s fastest-growing regions. This…
Added 1 min ago
Sr Manager, Business Information Security Officer
USA7 DXC Technology Services LLC
TULSA, OK · AUSTIN, TX · NEWARK, DE · BELLEVUE, WA · PLANO, TX · DETROIT, MI · ASHBURN, VA · NASHVILLE, TN · NY
DXC Technology is expanding its global cybersecurity program to further strengthen cyber governance, risk management, regulatory compliance, and operational resilience across its business…
Added 1 min ago
Proposal Lead - United States
USA7 DXC Technology Services LLC
United States
DXC Technology (NYSE: DXC) helps global companies run their mission‑critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and…
Added 1 min ago
E
Assistant Manager
Express
Algonquin, IL
- $19.2 to $28.4 USD / hour
Express is seeking an Assistant Manager to join our team.
Added 2 mins ago
MT
Senior Information System Security Engineer
Modern Technology Solutions Inc
Colorado Springs, CO · Colorado Springs
- $160,000 to $200,000 USD / year
Modern Technology Solutions, Inc. (MTSI) is searching for a Senior Information System Security Engineer (ISSE) to be a Defensive Cyber Operations-Space (DCO-S) Product Manager to support…
Added 3 mins ago
OO
Director of Facilities, Laboratory Operations and EHS
Olema Oncology
San Francisco, CA
- $210,000 to $225,000 USD / year
…recently presented encouraging Phase 1 monotherapy data from this program across multiple solid tumor types, are advancing patient enrollment in the ongoing combination arms in MBC, and…
Added 3 mins ago
Junior Information Systems Engineer IGA
Enlyte
UNAVAILABLE
At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to…
Added 3 mins ago
Manager, Sales & Delivery - West Palm Beach Showroom
Rivian
West Palm Beach, FL
…is seeking a dynamic and results-oriented Sales and Delivery Manager to help us scale with purpose and precision. As a leader in our field organization, you will drive performance, lead a…
Added 4 mins ago
Project Manager
KēSTA I.T.
Lansing, MI
Follow the State Unified Information Technology Environment (SUITE) Project Management Methodology (PMM) and System Engineering Methodology (SEM), based on the PMI framework and SEI's CMMI…
Added 4 mins ago
Senior Specialist Invest Advisor
Ally Invest Advisors Inc.
Charlotte, NC
…office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work…
Added 5 mins ago
Principal Platform Engineer – Sales
Johnson & Johnson Services Inc. Legal Entity
Raritan, NJ · Horsham, PA · Cincinnati, OH
Multi-Family Technology Product & Platform Management
Added 5 mins ago
National Manager, Professional Education - Biosurgery
Ethicon US LLC Legal Entity
Remote, United States
Johnson & Johnson is searching for exceptional talent for a National Manager, Professional Education - Biosurgery to join our MedTech Surgery business covering the United States market.
Added 5 mins ago
Manager, Professional Education – Southern Coast
Ethicon US LLC Legal Entity
FL · SC
Johnson & Johnson is searching for exceptional talent for a Manager, Professional Education to join our MedTech Surgery business covering the Southern Coast Area market.
Added 5 mins ago
Sales Associate, Trauma (Columbus, OH) - Johnson & Johnson MedTech, Orthopaedics
DePuy Synthes Sales, Inc. Legal Entity
Columbus, OH
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Added 5 mins ago
Lead Systems Administrator
S&C Minimal
Chicago, IL
Assist the manager in developing short-term and long-term technology roadmaps, including infrastructure lifecycle planning, refresh planning, modernization priorities, capacity forecasting,…
Added 5 mins ago
HR Manager
Maag Reduction, Inc
Kent, OH
The Human Resources Manager is responsible for all aspects of human resource management. Responsibilities include, but are not limited to, functional areas such as employee relations,…
Added 6 mins ago
Service Advisor
Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities
United States
This position is located onsite in Kennewick WA and reports to the Service Manager.
Added 7 mins ago
A
Aviation Design Project Manager
AECOM
Los Angeles, CA
- $150,000 to $245,000 USD / year
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 7 mins ago
Territory Account Manager - Dallas, TX
Heartflow
Dallas, TX
The Territory Account Manager (TAM) will be the face of Heartflow within a specific geographic region. The TAM will work with customers to ensure that they are extremely successful with…
Added 7 mins ago
A
Aviation Design Project Manager
AECOM
Oakland, CA
- $150,000 to $245,000 USD / year
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 7 mins ago
A
Aviation Senior Program Manager
AECOM
Denver, CO
- $180,000 to $310,000 USD / year
AECOM is seeking an experienced Aviation Senior Program Manager to lead major Texas airport development and capital improvement programs. This position will be based in Denver, CO. This…
Added 7 mins ago
A
Aviation Senior Program Manager
AECOM
Austin, TX
- $180,000 to $310,000 USD / year
AECOM is seeking an experienced Aviation Senior Program Manager to lead major Texas airport development and capital improvement programs. This position will be based in Dallas, TX. This…
Added 7 mins ago
SPECIALIST, CONSTRUCTION QUALITY
DPS
Denver, CO
Reviews, inspects, and documents all construction projects during the construction period of the current Bond Program. Helps the division identify and report substandard materials and…
Added 7 mins ago
Lead Project Manager
MGT
Remote, United States
MGT is a leading provider of technology and advisory solutions serving state, local, and education government agencies (SLED) across the United States. Through client partnerships, MGT’s…

CDPHP

IT Platform Admin

Rochester, NY, United States
Albany, NY, United States
Buffalo, NY, United States
Dewitt, NY, United States
Utica, NY, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Job Description:

Summary:

The IT Platform Administrator acts as a liaison between the business and technical resources by ensuring the availability and successful operation of applications for users. This individual will demonstrate a high-level of responsibility and consistency by timely monitoring, responding, and troubleshooting of incidents, installing, upgrading, and maintaining application currency. This position will work to identify functionality to empower users through self-service and automation of relevant tasks. In addition to operating as application support, the IT Platform Administrator will perform periodic audits and maintain application compliance. The Administrator also frequently interacts with multiple departments to advocate for stakeholders' and platform best interests.

Essential Accountabilities:

Level I

Installs, configures, troubleshoots, patches, and maintains enterprise software platforms for applications to achieve reliable, highly available, well performing systems.
Conducts testing, systems troubleshooting, performance optimization and maintenance of applications.
Monitors system uptime and performance. Conducts, monitors, and maintains system configuration and backups for applications, ensuring recoverability within negotiated stakeholder specifications.
Performs and optimizes managing user and system accounts, network rights and access to integrated systems aligned to organization and regulatory policies.
Closely interacts with cross-functional teams, developers, QA personnel, and business teams to triage, troubleshoot and facilitate resolution of incidents. Documents resolution of problem tickets, including root cause analysis.
Leverages the organization’s support ticketing system, while partnering with internal teams and vendors to analyze current operational procedures, identify and escalate issues, and create effective resolutions.
Prepares and maintains all documentation per standards to comply with change management controls, ensuring accuracy. Provides feedback regarding release documentation to Release Management and development teams.
Participates in on-call production support rotation, including off-hours.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.

Level II (in addition to Level I Accountabilities)

Proactively identifies system risks or issues and provides recommendations while planning for growth, system improvements, upgrades, and other system activities.
Acts as subject matter expert when meeting with business and technical teams to determine business requirements for maintaining and improving the utilization and functionality of supported application software. Ensures systems best accommodate stakeholder needs and makes changes where necessary.
Coordinates and partners with vendors to stay informed of application functionality changes. Reviews new application software releases and determines impact to current systems. Proactively generates relevant ideas for new and improved use of technology based on knowledge of the corporate business, product and systems’, and stakeholders’ needs.
Identifies best practices and participates in creation and monitoring of organizational standards and controls. Defines and implements the processes to maintain application security.

Level III (in addition to Level II Accountabilities)

Acts as a subject matter expert across a wide range of software components, systems, and vendors. Mentors less experience team members in the functionality of the job.
Participates in most complex troubleshooting of application issues, providing support to developers and vendors in resolution.
Researches and maintains currency with new technologies and, considering risks across the organization, effectively recommends strategy updates and changes in strategic direction.
Initiates and leads meetings, develops agendas and tasks to ensure that the application is being effectively deployed and utilized. Develops training, communication, process documentation and facilitates presentations.

Level IV (in addition to Level III Accountabilities)

Acts as trusted advisor to the leadership team.
Leads business critical project efforts for applications. Emphasizes technology cost optimization when designing and recommending new solutions.
Provide mentorship to technical staff at all levels in their technical area(s) of expertise.
Leads internal strategic efforts and is seen as a trusted advisor with peers.

Minimum Qualifications:

NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities.

All Levels

Associates degree in Computer Science, Information Technology, Management Information Systems, Business, Analytics or relevant field. In lieu of degree, three (3) years of related work experience required.
Prior professional, internship, or co-op in enterprise-scale platforms preferred.
Basic knowledge of structured systems analysis and design with special emphasis in systems administration, user support, project management, data integrity and data gathering techniques.
Basic knowledge of relevant operating systems (linux and/or windows).
Basic knowledge of programming/scripting languages (PowerShell, python, bash, SQL, and/or others).
Basic knowledge of relational database management systems (Oracle, SQL Server, AWS Redshift and/or others).
Basic knowledge of cloud platforms (Azure, AWS, Salesforce, Pega, and/or GCP).
Basic knowledge with monitoring tools, load balancers, and high availability architectures and strategies.
Basic knowledge of the ITIL process framework - Incident Management, Problem Management, Change Management and Service Level Management.
Basic skills in quality principles especially root cause analysis and technical problem-solving
Basic knowledge of source control processes & tools.
Basic knowledge of application delivery, management structures and reporting procedures, including familiarity with Agile development methodologies.
Intermediate communication skills, written and verbal, across multiple communication channels.
Intermediate ability to work independently while managing multiple tasks and deadlines as well as prioritizing and organizing workload.

Level II (in addition to Level I Qualifications)

Bachelor’s degree in a related field preferred.
Intermediate knowledge of relevant operating systems, scripting languages, database management systems in distributed environments. Intermediate experience with computing resource management and optimization.
Basic knowledge of content store application administration or relevant technology counterparts, i.e. FileNet Content Manager, Content Manager On Demand, Alfresco and/or Data Lakes.
Intermediate knowledge of content integration application administration, such as: Content Navigator, WebSphere Application Server, Microsoft IIS and/or Web Services
Intermediate knowledge of Extract, Transform, Load (ETL) tools such as Informatica, Azure Data Factory, Databricks and/or AWS Glue.
Intermediate knowledge of Active Directory or application-based security roles, including Role-Based security practices.
Intermediate knowledge of security, compliance, and audit policies/procedures.
Intermediate experience of Disaster Recovery.
Intermediate ability to support Application Development initiatives through research, design, and implementation.
Intermediate experience in SDLC (S2E) and DevOps practices.
Intermediate experience in developing process and training documentation plus facilitating presentations.

Level III (in addition to Level II Qualifications)

Advanced experience in applications and application integration tool administration listed above.
Advanced knowledge of technologies outside of core administration job function.
Advanced experience of Disaster Recovery.
Advanced skills in setting strategic vision in alignment with business objectives.
Intermediate Health Insurance experience preferred.
Advanced experience in securing enterprise platforms on-premises, in Azure, AWS or application-based security roles, including Role-Based security practices.
Advanced experience in SDLC (S2E) and DevOps practices.
Advanced experience in presenting technical information to key stakeholders across all levels of the organization.

Level IV (in addition to Level III Qualifications)

Expert knowledge from an overall organizational technology perspective and seen as a senior-level member of the team.
Expert knowledge of technologies related to core administration job function.
Intermediate competency in team leadership / technical leadership, facilitation, project leadership.
Advanced degree preferred.

Physical Requirements:

Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer.
Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.
Ability to travel across the Health Plan service region for meetings and/or trainings as needed.
Ability to work in a home office for continuous periods of time for business continuity. Participates in on-call production support rotation, including off-hours.

************

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

Level I - 60,410 - 84,000 Level II - 60,410 - 106,929 Level III - 79,068 - 142,322 Level IV - 87,766 - 157,978

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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More about this job

Skills

Troubleshooting
Regulatory compliance
Troubleshoot
Root cause analysis
Documentation
Change management
Communication skills
Presentation skills
Provide mentorship
Decision making
Computer science
Computer technology
System administration
Project management
Linux
Microsoft PowerShell
Python
SQL
Database management systems
Oracle
Microsoft SQL Server
AWS
Amazon Redshift
Microsoft Azure
Salesforce
Google Cloud
ITIL
Problem solving
Reporting
Agile development
Work independently
Prioritization
IBM FileNet Content Manager
IBM Content Manager
IBM WebSphere
Oracle Application Server
Data engineering
Informatica
Microsoft Azure Data Factory
Databricks

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