Director, Quality

Company Overview

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Join Us! CDM Smith – where amazing career journeys unfold.

Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it’s a priority that the company takes good care of you and your family.

Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.

Job Description

This Quality Director position is for a $1.5B multi-year program located in Southern California. As a Director, you will be responsible for leading a team of multiple Quality Control Managers to oversee quality governance for this large-scale program. Additional responsibilities to include:

• Implement USACE CQC 3-phase control procedures, ensuring adherence to all three phases of control for each Definable Feature of Work (DFOW).
• Develop and commission quality control system; applies and analyzes inspection and testing procedures; utilizes metrics and statistics to diagnose and correct improper quality control practices and audits quality systems for deficiency identification and correction.
• Collaborate with the management team throughout the project lifecycle to ensure quality activities and hold points are properly executed.
• Provide guidance to quality and project teams to ensure all parties understand and comply with project quality requirements.
• Ensures proper documentation maintenance regarding quality activities.
• Ensure accurate production of required reports and timely communication to project management and project teams.
• Leads staff development by providing training, support, guidance, and assistance in goal setting.
• Manage day-to-day activities of quality management staff.
• Provides feedback on performance appraisals.
• Ensures subcontractor or vendor Quality Inspectors are adequately qualified for their required inspections.
• Conduct audits of relevant subcontractor and off-site inspections for compliance with the Quality Management Plan.
• Directs and drives the firm’s culture of quality.
• Collaborates with senior leadership and QA organization to design and develop quality assurance methods, practices, and policies across all units.
• Oversees quality management at the enterprise level to establish, monitor, and achieve firm-wide goals.
• Oversees the staff that quantifies external (domestic and international) and internal quality requirements.
• Establishes programs and processes that ensure client and company requirements are met.
• Designs, develops and executes strategic and tactical plans for quality assurance.
• Identifies, collects, analyzes and reports key performance indicators (KPIs) for quality.
• Standardizes QA measures, procedures and systems.
• Enumerates and defines the company’s processes and develops auditing procedures.
• Analyzes deficiencies in service or performance and recommends improvements and potential cost reduction.
• Develops, implements and manages the strategy to continuously improve and promote enterprise-wide quality systems and processes.
• Monitors the lessons learned process and cause and effect analyses.
• Directs, guides and mentors QA and quality control staff on quality policies and procedures.
• Manages QA development and training.
• Provides technical direction over a group of technical staff, continuously working to raise quality knowledge of all employees.
• Perform other duties as required.

Skills & Abilities

General knowledge of industry practices in water, environment, transportation, energy and facility services, as appropriate, including proposal development, quality processes, design engineering processes, construction processes, project management processes, finance practices, and health and safety. Excellent leadership, facilitation and negotiation skills. Excellent ability to lead team efforts to establish and monitor planning and deployment of company-wide initiatives. Demonstrated ability to lead and champion company-wide process improvement initiatives. Excellent communications and presentation skills with demonstrated expertise in program organization. Expert interpersonal and customer relations skills. Proven ability to work in dynamic, multitasking environment. Strong statistical analysis skills as needed for building quality control testing and measurement and problem solving. Excellent Microsoft Word, Excel, PowerPoint and Outlook skills.

Qualifications

Bachelor’s degree. 15 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree.

Amount of Travel Required

10% or less Driving Requirements

An appropriate and valid driver's license is required. EEO Statement

We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith Inc. and its divisions and subsidiaries are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, physical or mental disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. Background Check and Drug Testing Information

CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. Massachusetts Applicants

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Additional Pay Range Information

CDM Smith is committed to fair and equitable compensation practices. This pay range is a good faith estimate representative of all experience levels for the geographic location assigned to the position. In addition to geographic location, a candidate’s salary is determined by several other factors including, but not limited to, the role, function and associated responsibilities, relevant work experience, skills, required certifications, and education/training. Additional Compensation

All bonuses at CDM Smith are discretionary and may or may not apply to this position. Visa Sponsorship Available

No - We are not open to sponsoring for this position Agency Disclaimer

All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Talent Acquisition Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith Inc. and its divisions and subsidiaries staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith Inc. and its divisions and subsidiaries and any resume submitted to any employee outside of CDM Smith Talent Acquisition Team will be considered property of CDM Smith. CDM Smith Inc. and its divisions and subsidiaries will not be held liable to pay a placement fee. Pay Range Max

USD $300,310.00 Pay Range Min

USD $171,600.00 General knowledge of industry practices in water, environment, transportation, energy and facility services, as appropriate, including proposal development, quality processes, design engineering processes, construction processes, project management processes, finance practices, and health and safety. Excellent leadership, facilitation and negotiation skills. Excellent ability to lead team efforts to establish and monitor planning and deployment of company-wide initiatives. Demonstrated ability to lead and champion company-wide process improvement initiatives. Excellent communications and presentation skills with demonstrated expertise in program organization. Expert interpersonal and customer relations skills. Proven ability to work in dynamic, multitasking environment. Strong statistical analysis skills as needed for building quality control testing and measurement and problem solving. Excellent Microsoft Word, Excel, PowerPoint and Outlook skills. Bachelor’s degree. 15 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree.