Jobs in the United States

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Added 1 min ago
TB
Relationship Banker- Pikesville Town Center
Truist Bank
Pikesville, MD
- $45,760 to $65,000 USD / year
1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and…
Added 1 min ago
Relationship Banker/Sr. Relationship Banker - Harrisburg Area
Truist Bank
Hershey, PA
1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and…
Added 1 min ago
Relationship Banker or Senior Relationship Banker (Saturday Required) - Woodcroft
Truist Bank
Durham, NC
1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and…
Added 1 min ago
Legal Practices Support & Data Specialist
Hartford Fire Ins. Co
Remote, United States
…professional who thrives in a fast-paced environment, enjoys problem-solving, and can effectively collaborate with internal and external business partners to achieve positive…
Added 2 mins ago
Senior Human Resource Business Partner – AMB Family Office
AMBFO, LLC
United States
Lead and manage associate relations matters, including investigations, conflict resolution, performance concerns, corrective actions, and policy interpretation.
Added 2 mins ago
TC
Medical Coder
The Children's Hospital of Philadelphia
Remote, United States
- $28.05 to $35.05 USD / hour
Review and resolution of coding related edits and errors that impact claim submission.
Added 4 mins ago
Project Coordinator - Street Lighting
Puget Sound Energy
Kent, WA · Bellevue, WA · Bothell, WA
…research street light records and drives the issues towards resolution. This role requires strong customer service skills and is expected to provide updates to external customers through…
Added 4 mins ago
Project Coordinator
Puget Sound Energy
Bremerton, WA
Fields customer concerns and works with appropriate parties for resolution.
Added 4 mins ago
Associate System Platforms Engineer (FPGA and Software)
Analog Devices Inc.
NC
Assist with FPGA and software development, testing, validation, and issue resolution in laboratory and customer environments.
Added 5 mins ago
Trade Support Analyst
Northbound Search
New York, NY
Targeting Analyst or Associate-level candidates; this is not a VP-level position.
Added 8 mins ago
SG
Financial Aid Operations Specialist
St. George's University
Great River, NY
- $68,000 to $80,000 USD / year
Reports to: Senior Associate Director, Financial Aid Operations
Added 8 mins ago
Associate Specialist, Clinical Data Management
Merck
Rahway, NJ
Raises questions to investigational site staff and internal and external vendors, reviews responses and corresponding data corrections to confirm identified issue resolution.
Added 8 mins ago
AC
Product Analyst / Associate Product Owner
AMERICAN CYBERSYSTEMS INC.
Piscataway, NJ
- $55 to $60 USD / hour
…to gather requirements. Create product artifacts including problem statements, personas, journey maps, and high-level epics. Identify project risks, assumptions, and potential mitigation…
Added 8 mins ago
Finance Solutions - Digital Revenue Operations - Senior Associate
PwC
Florham Park, NJ
As a Finance Solutions - Digital Revenue Operations - Senior Associate you will focus on Zuora consulting services, helping clients improve quote-to-revenue processes through analysis,…
Added 8 mins ago
Associate Director, Alliance Management - eCOA
Bristol Myers Squibb
Princeton, NJ
The Associate Director, Alliance Management is responsible for managing existing business partnerships with preferred electronic Clinical Outcome Assessment (eCOA) vendors in alignment with…
Added 12 mins ago
Compliance Associate - Medicare/Medicaid
Alliant Insurance Services
TX · NE · IL · IA · MN
Assist with identifying potential areas of compliance vulnerability and risk; Assist with development and implementation of corrective action plans for resolution of problematic issues.
Added 12 mins ago
Compliance Associate - Medicare/Medicaid
Alliant Insurance Services
TX · NE · IL · IA · MN
Assist with identifying potential areas of compliance vulnerability and risk; Assist with development and implementation of corrective action plans for resolution of problematic issues.
Added 12 mins ago
Compliance Associate - Medicare/Medicaid
Alliant Insurance Services
TX · NE · IL · IA · MN
Assist with identifying potential areas of compliance vulnerability and risk; Assist with development and implementation of corrective action plans for resolution of problematic issues.
Added 13 mins ago
Key Account Sales Coordinator
SANY America, Inc
Peachtree City, GA
Track delivery schedules, escalate delays affecting customer commitments, and support timely issue resolution.
Added 17 mins ago
CC
Bilingual Clinic Manager (English & Spanish) - Esperanza Center
Catholic Charities of Baltimore
Baltimore, MD
- $62,000 to $69,000 USD / year
…action, and escalating matters as appropriate to achieve timely…
Added 17 mins ago
Global Category Lead, Full-Service CRO - Associate Director, Global Procurement R&D
Amgen Inc.
Remote, United States
…delivery and performance, and ensure effective & timely issue…
Added 17 mins ago
Specialist IS Business Systems Analyst
Amgen Inc.
NC
Associate’s degree and 8 years in Information Systems, Computer Science, Engineering, Business, Life Sciences, or related field
Added 17 mins ago
HT
Patient Access Liaison- TEPEZZA- Cincinnati, OH
Horizon Therapeutics Services LLC
OH
- $158,394 to $222,256 USD / year
Support the identification and resolution of access challenges, including coverage questions, prior authorization barriers, and denied claims.
Added 19 mins ago
Financial Center Supervisor
Hancock Whitney Bank
St Petersburg, FL
Performs research and problem-resolution for clients as issues arise.
Added 22 mins ago
NP
Travel Coordinator
Northwest Portland Area Indian Health Board
Portland, OR
- $25.25 to $29.7 USD / hour
…organizational, logistical planning, customer service, and problem-solving skills. The position requires the ability to interpret and communicate travel policies, coordinate required…

CDK Global, LLC

Technical Support Associate - Accounting

Hoffman Estates, IL, United States
TX, United States
Portland, OR, United States
OH, United States

$30 to $35 USD / hour

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Job details

Pay: $30 to $35 USD / hour
Experience: 3-4 years of user support or implementation experience within a technical support organization or field service organization
Posting language: English
Posted: Oct 29, 2026

Original job description

Hybrid: To be considered for this role, you must live within a commutable distance to our CDK offices in the following locations: Austin, TX, Hoffman Estates, IL, Portland, OR, and Blue Ash, Ohio

Position Summary:

The Technical Support Analyst - Accounting provides primary support to customers encountering problems with CDK Accounting solutions.

Position Responsibilities and Essential Functions:

Receives inbound client/associate inquiries via phone, web chat, e-mail, and online ticket
Documents all work via a ticketing system, sets resolution timelines with customers, and keeps customers updated on the status of their requests
Assesses issues and troubleshoots using technical knowledge and problem-solving skills to establish a course of action assuring a timely resolution to customer inquiries
Must be able to direct and guide customers through resolution of complex technical issues
Escalates issues beyond scope of current knowledge and then works to fill in those knowledge gaps
Applies knowledge of CDK case resolution process, policies, and escalation methodology
Mentor and train baseline support team to build team bench strength and improve team knowledge of product and processes
Work within a tight team environment and willingly assists team members as needed and often
Attends training courses as required and stay abreast of evolving technical, internal processes, and industry developments
Provides other ad hoc support and duties as assigned
Works in a fast-paced environment with competing priorities

Qualifications and Requirements:

3-4 years of user support or implementation experience within a technical support organization or field service organization
Experience with CDK Accounting solutions and workflows required
Strong customer service experience required
Excellent customer service skills via phone and in person
Must be able to speak English
Proven ability to lead by example and affect a positive change among peers

Preferred Attributes and Qualifications:

Strong aptitude for teaching and mentorship
Knowledge or experience in dealership F&I process is preferred
Experience using a ticketing system such as Clarify or Salesforce
Willingness and capacity to adapt to an ever-changing environment
Basic Computer skills
French language skills preferred

Compensation: $30/hr - $35/hr

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. CDK retains the right to change or assign other duties to this position as needed.

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More about this job

Skills

Technical support
Problem solving
Customer service
Interact verbally in English
Teaching
Salesforce
Computer skills

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