Jobs in the United States

25+ jobs

Save this search

Added 3 mins ago
Financial Technical Analyst
Publicis Groupe Holdings B.V
Boston, MA
As a Senior Associate Technology L1, you will be responsible for designing, developing, and implementing .NET-based solutions that drive digital transformation for our clients. You will…
Added 5 mins ago
Senior Analyst, Financial Account Management
Choice Hotels
North Bethesda, MD
The Senior Analyst, Financial Account Management is responsible for managing a designated portfolio of franchisee accounts and driving the timely collection of outstanding receivables while…
Added 5 mins ago
Principal Consultant - Safety Management System
ENTRUST Solutions Group
Linthicum Heights, MD
…Organizational Excellence (CMQ/OE), Certified Quality Process Analyst (CQPA), Certified Quality Engineer (CQE), Certified Reliability Engineer (CRE), and/or Certified Quality Improvement…
Added 5 mins ago
GD
Associate Program Analyst
General Dynamics Information Technology
Aberdeen, MD
- $23.3 to $30.41 USD / hour
As a Program Analyst Associate supporting the Worldwide Field Support (WFS) Program Management Office (PMO) at Aberdeen Proving Ground (APG), Maryland, the work you’ll do at GDIT will…
Added 5 mins ago
Service Desk Analyst
ASM Research, An Accenture Federal Services Company
Annapolis, MD
Support Services shall be executed in compliance with processing and program guidelines published by the Client.
Added 6 mins ago
Coding Analyst I-SelectHealth
Intermountain Health
Annapolis, MD
The Coding Analyst I for SelectHealth provides general expertise in the areas of all areas of coding (professional, facility (inpatient and outpatient), drug, Durable Medical Equipment…
Added 6 mins ago
AOT Data Analyst I
State of Vermont
Barre, VT
The Agency of Transportation (AOT) is seeking a Data Analyst to work with the multiple and varied units within the Right of Way (ROW), Utilities, and Survey (RUS) sections of AOT. This…
Added 6 mins ago
Senior Analyst
AgAmerica
Remote, United States
AgAmerica is seeking a Senior Analyst to join our fast-paced growing team. This individual will be responsible for assisting with the collateral evaluation and credit risk analysis for all…
Added 11 mins ago
513 EWS USRL Intel Tech ELINT Analyst
DCS Corporation
Eglin, FL, FL
Military ELINT Signal Analyst Program graduate and/or completion of SIGE 3810/4810 Intermediate or Advanced Technical ELINT Analysis courses.
Added 11 mins ago
513 EWS USRL Tech ELINT Analyst
DCS Corporation
Eglin, FL, FL
Military ELINT Signal Analyst Program graduate and/or completion of SIGE 3810/4810 Intermediate or Advanced Technical ELINT Analysis courses.
Added 18 mins ago
J
Registered Behavior Technician (RBT)
Plano, TX
- $17 to $27 USD / hour
Board Certified Behavior Analyst (BCBA) roles through our Everest Program! Fast-track your path to advanced clinical expertise
Added 18 mins ago
J
Registered Behavior Technician (RBT)
Plano, TX
- $17 to $27 USD / hour
Board Certified Behavior Analyst (BCBA) roles through our Everest Program! Fast-track your path to advanced clinical expertise
Added 18 mins ago
J
Registered Behavior Technician (RBT)
La Porte, TX
- $16 to $26 USD / hour
Board Certified Behavior Analyst (BCBA) roles through our Everest Program! Fast-track your path to advanced clinical expertise
Added 18 mins ago
J
Registered Behavior Technician (RBT)
Fort Worth, TX
- $17 to $27 USD / hour
Board Certified Behavior Analyst (BCBA) roles through our Everest Program! Fast-track your path to advanced clinical expertise
Added 18 mins ago
J
Registered Behavior Technician (RBT)
Dallas, TX
- $17 to $27 USD / hour
Board Certified Behavior Analyst (BCBA) roles through our Everest Program! Fast-track your path to advanced clinical expertise
Added 18 mins ago
J
Registered Behavior Technician (RBT)
Dallas, TX
- $17 to $27 USD / hour
Board Certified Behavior Analyst (BCBA) roles through our Everest Program! Fast-track your path to advanced clinical expertise
Added 18 mins ago
J
Registered Behavior Technician (RBT)
Baytown, TX
- $16 to $26 USD / hour
Board Certified Behavior Analyst (BCBA) roles through our Everest Program! Fast-track your path to advanced clinical expertise
Added 19 mins ago
SO
Risk and Emergency Management Analyst (Management Analyst 5)
State of Washington
Lacey, WA
- $6,542 to $8,801 USD / month
The Department of Ecology is hiring a Risk and Emergency Management Analyst (Management Analyst 5) within the Administrative Services Division.
Added 20 mins ago
Service Desk Analyst
ASM Research, An Accenture Federal Services Company
Baton Rouge, LA
Support Services shall be executed in compliance with processing and program guidelines published by the Client.
Added 20 mins ago
Coding Analyst I-SelectHealth
Intermountain Health
Baton Rouge, LA
The Coding Analyst I for SelectHealth provides general expertise in the areas of all areas of coding (professional, facility (inpatient and outpatient), drug, Durable Medical Equipment…
Added 21 mins ago
Claim Operations Analyst - Eastern Alliance
ProAssurance Group Services Corporation
Lancaster, PA
High school diploma or GED required with a minimum two years of insurance or related experience is required. An associate’s degree is preferred. A bachelor’s degree may substitute insurance…
Added 31 mins ago
Pharmacy Data Analyst
Ascension
Remote, United States
High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
Added 32 mins ago
Hybrid BCaBA BCBA
Cultivate
Sunrise, FL
The Board-Certified Assistant Behavior Analyst (BCaBA)is responsible for managing a team of BT/RBTs in the implementation of individualized treatment plans for a caseload of patients. The…
Added 33 mins ago
Business Operations Analyst, Workforce Enablement
World Wide Technology Holding, LLC
Remote, United States
3+ years of experience in contingent workforce or IT staffing business operations, enablement, program coordination, process improvement, training, or a related discipline.
Added 47 mins ago
Business Analyst III
University of Georgia Staff
GA
…(OSFA) and University administration. Working closely with the Associate Director for Banner Operations & Research, this position identifies and implements system and process changes needed…

CDK Global, LLC

Technical Support Associate - Accounting

Hoffman Estates, IL, United States
TX, United States
Portland, OR, United States
OH, United States

$30 to $35 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $30 to $35 USD / hour
Experience: 3-4 years of user support or implementation experience within a technical support organization or field service organization
Posting language: English
Posted: Oct 29, 2026

Original job description

Hybrid: To be considered for this role, you must live within a commutable distance to our CDK offices in the following locations: Austin, TX, Hoffman Estates, IL, Portland, OR, and Blue Ash, Ohio

Position Summary:

The Technical Support Analyst - Accounting provides primary support to customers encountering problems with CDK Accounting solutions.

Position Responsibilities and Essential Functions:

Receives inbound client/associate inquiries via phone, web chat, e-mail, and online ticket
Documents all work via a ticketing system, sets resolution timelines with customers, and keeps customers updated on the status of their requests
Assesses issues and troubleshoots using technical knowledge and problem-solving skills to establish a course of action assuring a timely resolution to customer inquiries
Must be able to direct and guide customers through resolution of complex technical issues
Escalates issues beyond scope of current knowledge and then works to fill in those knowledge gaps
Applies knowledge of CDK case resolution process, policies, and escalation methodology
Mentor and train baseline support team to build team bench strength and improve team knowledge of product and processes
Work within a tight team environment and willingly assists team members as needed and often
Attends training courses as required and stay abreast of evolving technical, internal processes, and industry developments
Provides other ad hoc support and duties as assigned
Works in a fast-paced environment with competing priorities

Qualifications and Requirements:

3-4 years of user support or implementation experience within a technical support organization or field service organization
Experience with CDK Accounting solutions and workflows required
Strong customer service experience required
Excellent customer service skills via phone and in person
Must be able to speak English
Proven ability to lead by example and affect a positive change among peers

Preferred Attributes and Qualifications:

Strong aptitude for teaching and mentorship
Knowledge or experience in dealership F&I process is preferred
Experience using a ticketing system such as Clarify or Salesforce
Willingness and capacity to adapt to an ever-changing environment
Basic Computer skills
French language skills preferred

Compensation: $30/hr - $35/hr

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. CDK retains the right to change or assign other duties to this position as needed.

Apply About employer

More about this job

Skills

Technical support
Problem solving
Customer service
Interact verbally in English
Teaching
Salesforce
Computer skills

Report this job