SUPPORT SERVICES ASSISTANT- INTERPRETER

Job Description and Duties The Support Services Assistant (Interpreter) (SSAI) will facilitate communications accurately, effectively and impartially using sign language for hearing impaired and severely speech impaired incarcerated people. The SSAI will also perform other duties related to assisting in the communication process. The SSAI is under the direct supervision of the Institution’s Americans with Disabilities Act (ADA) Coordinator and Indirect supervision of the Warden. This position may require the SSAI to travel to other correctional institutions, other than their assigned facility, if needed by the California Department of Corrections and Rehabilitation (CDCR). Overtime hours may be necessary when required for emergency circumstances. In compliance with the Code of Ethics as set forth by the National Registry of Interpreters for the Deaf, the SSAI will perform sign language interpreting services to uphold effective communications standards and ongoing compliance with Federal, State and Departmental ADA laws, regulations, policies and procedures. Respond to requests for sign language interpreting communications via telephone, in person, email or pager to provide a wide range of sign language interpreting services for hearing impaired, hard of hearing incarcerated people and severely speech impaired incarcerated people that rely on sign language for effective communication. The incumbent may be required to provide interpreter services through videoconferencing for incarcerated people at other institutions. Communications include but are not limited to, interpreting for incarcerated people in the Incarcerated People Disciplinary Process, Administrative Segregation Unit Placements, Classification Committee Process, Computation Review Process, Health Care Delivery, Caseworker contacts, Incarcerated Person Appeals Process, Participation in the Education Programs, Board Hearings and related Parole proceedings, Attorney visits, and will interview hearing impaired and severely speech impaired incarcerated people to determine their methods of communication. The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real- time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account. CDCR/CCHCS employees are encouraged to use their existing CDCR email address on their job application. Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application. You will find additional information about the job in the Duty Statement. Working Conditions Effective July 1, 2025, and in accordance with the applicable Memorandum of Understanding (MOU), the Personal Leave Program 2025 (PLP 2025) was implemented in response to the State budget. Depending on the employee’s bargaining unit, eligible full-time employees, as well as related excluded, exempt employees will receive a reduction in pay in exchange for a monthly allocation of PLP 2025 leave credits through June 2027. Salaries do not reflect the recent changes. San Quentin Rehabilitation Center (SQRC), established in 1852, is California’s oldest correctional institution and is located in historic Marin County, overlooking the San Francisco Bay just 12 miles north of the Golden Gate Bridge. Rich in history and undergoing an exciting transformation, SQRC is at the forefront of California’s evolving approach to corrections, with an increased focus on rehabilitation, education, and successful reentry. Employees at SQRC have a unique opportunity to become part of this historic transformation while serving the State of California and contributing to CDCR’s mission of public safety and rehabilitation. San Quentin Rehabilitation Center (SQRC) - (ca.gov) Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• SUPPORT SERVICES ASSISTANT (INTERPRETER) Additional Documents
• Job Application Package Checklist
• Duty Statement Department Information Vision We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.

Mission

To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment. Commitment The California Department of Corrections and Rehabilitation (CDCR) and the California Correctional Health Care Services (CCHCS) are committed to transforming the correctional landscape to create safer, more professional, and more fulfilling environments for our employees, the incarcerated population, and those supervised in our communities. Through systemwide improvements grounded in proven and emerging practices, we aim to strengthen rehabilitation, enhance workplace satisfaction, and support successful reentry into the community through our institutions, parole, and community partnerships. Our shared mission is to promote safety, wellness, and human dignity while fostering positive change for all those who live and work within our institutions and communities. CDCR and CCHCS are committed to building an inclusive respectful workplace. We are determined to attract and hire candidates from all communities and empower employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts at all levels of the Department. CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities. CDCR/CCHCS values all team members. We work cooperatively to provide the highest level of health care possible to a diverse correctional population, which includes medical, dental, nursing, mental health, and pharmacy. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of the CDCR/CCHCS mission. Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation’s largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities. Special Requirements Do not include any confidential information on any documents you submit for a job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board. Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter. When submitting supporting documents, PDF file format is preferred. CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to Home | E-Verify. This advertisement may be used for other vacancies that occur during the life of this recruitment. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Willingness to promote an inclusive workplace that empowers employees from a variety of backgrounds, perspectives, and personal experiences.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, www.calhr.ca.gov, and the CalPERS website, www.calpers.ca.gov. Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx. Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system- principles.aspx. Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at https://www.calhr.ca.gov/Pages/California-State- Civil-Service-Employee-Benefits-Summary.aspx. This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment

Examination Information:

To obtain list eligibility for the Support Services Assistant (Interpreter) before applying for the position, you must first follow the directions for the examination found here: Support Services Assistant (Interpreter) Minimum Qualifications Special Requirement: Proficiency in facilitating communication between hearing impaired and hearing persons individually and/or in large groups using American sign language and spoken language. and Experience: Equivalent to six months' experience providing interpreting services to hearing impaired persons. or Certificate: Possession of at least one valid certificate issued by the Registry of Interpreters for the Deaf.