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Senior Manager, Procurement - Capital Construction
GSK
Collegeville, PA
…commercially strong, and able to build effective partnerships in a complex project environment. This is an excellent opportunity to play a key role in the delivery of one of GSK’s strategic…
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Engineering Manager, Revenue Engineering
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Austin, TX
As a hands-on "player-coach" Engineering Manager on the Revenue Engineering team, you will balance technical leadership with direct execution, actively writing code, building pipelines,…
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Government Funding & Business Development Manager
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…creative, results-driven Government Funding & Business Development Manager to transform how we discover, pursue, and secure funding. This is not a traditional grants administrator role – we…
Added 1 min ago
DC
Degree Audit Specialist
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United States
- $26.98 USD / hour
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Linear (Pipeline) Design Engineer
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Coordinate execution of projects with other disciplines and the Project/Program Manager.
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Senior Manager, Business Development and Licensing
University of Chicago
Chicago, IL
As a member of the Business Development and Licensing team, the Senior Manager establishes and fosters strong relationships with faculty members across the University who are engaging in…
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Mental Health Clinician
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…and treatment direction, while partnering effectively with program leadership to support coordinated service…
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Treasury Division Chief (Manager II), Grade M2
Montgomery County (MD)
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Manager, Quality Assurance
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Charlotte, NC
Experience designing, implementing, or significantly improving a Quality Assurance program within a complex operational environment.
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Staff Nurse, 3CS General Observation/Surgical - Part-Time, Nights
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Chicago, IL · IL
- Part-time
At UChicago Medicine, we bring the world’s most innovative approaches to patients with all conditions, from common to complex. This department provides care for Multispecialty surgery…
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Career Foundation Program (CFP) - Data Analytics - May/Spring 2027 Graduates
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- $21.63 to $31.25 USD / hour
This position is part of Smithfield’s Career Foundation Program (CFP), a training program designed to provide recent college graduates with an opportunity to explore career options through…
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Senior Project Manager, Implementation
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Remote, United States
The Senior Project Manager is responsible for independently managing complex, medium- to large-scale projects and programs throughout the full implementation lifecycle, from initiation and…
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National Life Insurance Company
Addison, TX · Montpelier, VT
…core days are subject to change with advance notification and manager…
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Sr. Manager, Strategic Planning
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San Francisco, CA
We are seeking a full-time Senior Manager to lead global process improvement initiatives across the customer and seller journey by translating business pain points into scalable operating…
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Senior Regulatory Domain Expert - Falcon
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Stress-Test Scenario Curation: Build a comprehensive library of real-world regulatory scenarios, complex global submission sequences, and data edge cases to challenge and refine platform…
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Regional General Manager-Ready-Mix Operations
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Dallas, TX
- $205,000 to $250,000 USD / year
Our client is seeking an experienced Regional General Manager to lead its Ready-Mix operations in the Dallas/Ft Worth market. This executive will have comprehensive responsibility for the…
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K&
Regional General Manager-Ready-Mix Operations
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- $205,000 to $250,000 USD / year
Our client is seeking an experienced Regional General Manager to lead its Ready-Mix operations in the El Paso market. This executive will have comprehensive responsibility for the…
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Associate Director - Senior Case Manager
Eli Lilly and Company
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…Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support…
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Cybersecurity Engineer
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- $140,000 to $160,000 USD / year
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- $80,000 to $110,000 USD / year
Manage and/or respond to escalated and complex client issues with guidance from the service lead.
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Sr Manager, Vendor Relationship Management
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Chicago, IL
- $145,504 to $181,880 USD / year
…broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work…
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Association Sr. Manager of Accounting
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The Senior Manager of Accounting is the organization’s senior operational accounting leader and trusted second-in-command for accounting matters. Reporting to the VP of Strategic Finance,…

CBX

Senior Client Manager

New York, NY, United States

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Job details

Posting language: English
Posted: Sep 10, 2026

Original job description

SENIOR CLIENT MANAGER

WHO WE ARE

CBX is a brand agency built around one simple idea: brands connect businesses to people. We bring strategy, creativity, and industry expertise together to solve real business challenges and build brands that matter. We value sharp thinking, standout work, strong relationships, collaboration, and a few laughs along the way.

WHO YOU ARE

You are a confident client leader, strategic thought partner, and cross-functional connector. You build trust quickly, bring clarity to complex work, and balance client needs with the integrity of the strategy and creative idea. You are proactive, commercially aware, calm under pressure, and comfortable guiding clients and teams through ambiguity, competing priorities, and sensitive conversations.

THE GIG

As Senior Client Manager, you will lead the day-to-day management of larger or more complex client businesses and multiple concurrent initiatives. You will connect client objectives to strong strategic and creative outcomes, maintain account and project health, and help identify opportunities to deepen relationships and grow the business.

Own day-to-day senior client relationships, serving as a trusted advisor and the primary connection across client, strategy, creative, production, and program management teams.
Lead engagements from briefing through implementation, translating business objectives, client feedback, and strategic direction into clear briefs, decisions, timelines, and next steps.
Provide a well-informed point of view on brand strategy, audiences, category dynamics, culture, trends, and competitive context to strengthen client recommendations and creative work.
Partner with creative and strategy leaders to assess the readiness and quality of work, shape compelling presentations, and ensure solutions remain aligned to the brief and brand strategy.
Manage account and project health, including scopes, proposals, budgets, forecasts, staffing needs, profitability, billing, reconciliations, receivables, and out-of-scope requests, in partnership with Program Management and Finance.
Anticipate risks, resolve issues early, and lead clear, constructive conversations that protect the client relationship, the work, the team, and CBX's commercial interests.
Strengthen client partnerships and support organic growth by identifying unmet needs, developing opportunities, contributing to proposals and pitches, and mentoring Client Services team members.

THE EXPERIENCE YOU BRING

5+ years of client services, account management, or related experience, including ownership of complex, multi-workstream accounts in a branding, design, advertising, or creative agency environment.
Demonstrated ability to build trusted client relationships, provide strategic consultation, and present recommendations and creative work with confidence and clarity.
Strong understanding of brand strategy and the creative development process, from discovery and briefing through production and implementation.
Working knowledge of scoping, budgeting, forecasting, utilization, profitability, billing, and overall account health.
Exceptional written and verbal communication, organization, judgment, and attention to detail, with the ability to prioritize and lead multiple initiatives in a fast-paced environment.
Experience coaching junior team members and collaborating across disciplines; a bachelor's degree or equivalent relevant experience is preferred.

WHAT SUCCESS LOOKS LIKE

Clients view CBX as a trusted strategic and creative partner, reflected in strong satisfaction, retention, and repeat business.
Projects are delivered against agreed scope, timing, budget, and quality expectations, with risks and changes surfaced early.
Assigned accounts meet agreed revenue and profitability goals, with accurate forecasting, timely billing, and disciplined scope management.
Client needs and growth opportunities are identified and converted into well-defined, commercially sound engagements.
Internal teams receive clear direction, timely decisions, and effective leadership, while junior colleagues grow through consistent coaching and feedback.

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More about this job

Skills

Program management
Presentation skills
Account reconciliation
Coaching
Budget management
Forecasting
Communication skills
Attention to detail
Leadership

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