Technical Sr Writer

About the Role:

As a CBRE Technical Sr. Writer, you will research, write andmaintain documentation for complex enterprise data center activities.

This job is part of the D&T Support job function. Theyare responsible for providing technical support and solutions to internal users,across multiple client sites and vendors.

What You'll Do:

• Develop, edit, and create advanced content for the documentation of data center operations, infrastructure processes, and hardware environments that reduce ambiguity, improve repeatability, and support safe execution.

o Processesand Procedures

o QuickReference Guides

o Workflows

o TrainingMaterials

o Standards

• Utilize and develop templates for standardizing system and operational documentation.
• Create photographs, drawings, sketches, diagrams, charts, and other visual materials to illustrate technical procedures and training content.
• Conduct research and interview Sr. technical and business personnel. Review and update existing procedures, manuals, and operational documentation making them current for product technologies and methods.
• Validate and improve the accuracy, usability, and effectiveness of existing documentation through structured reviews, procedure verification, feedback, readability standards, and ongoing content maintenance.
• Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function to assist with the development of documentation standards and best practices to promote consistency across deliverables.
• Develop training materials, including video-based content, to improve knowledge transfer and accelerate onboarding of field technicians and other support personnel.
• Provide ad-hoc technical assistance to Sr. managers and other members of the operations and support teams.
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
• Explain complex information to others in straightforward situations by asking questions and check for understanding to reach consensus and impact the quality of own work.
• Creating video content from written documentation to improve learning.

What You'll Need:

• Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Understanding existing procedures and standards to solve slightly complex problems.
• Technical authoring, business writing, information design ordocumentation management qualification required.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, PowerPoint, etc.
• Strong organizational skills with an inquisitive mindset.

Applicants must be currently authorized to work in theUnited States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)