Facilities Coordinator

Facilities Coordinator

Location: San Jose, CA (preferred)

About the Role

As a CBRE Facilities Coordinator, you will serve as a key point of contact for clients, vendors, technicians, and internal stakeholders to ensure facility-related requests, maintenance activities, and work orders are completed accurately and efficiently. You will play an important role in delivering exceptional customer service while coordinating multiple priorities in a fast-paced environment.

This position is part of CBRE's Facilities Management team, which supports the day-to-day operations of client facilities and helps ensure properties are maintained safely, efficiently, and in accordance with client expectations. The Facilities Coordinator partners with facility managers, vendors, landlords, and service providers to support operational excellence and drive successful outcomes.

This role is ideal for someone who thrives in a dynamic environment, enjoys building relationships, follows through on commitments, and is comfortable managing changing priorities while maintaining a high level of responsiveness.

What You'll Do

• Serve as a primary point of contact for facility-related requests, ensuring timely communication and resolution of client inquiries and work orders.
• Coordinate with landlords, tenants, vendors, and service providers to ensure compliance with established procedures, policies, and reporting requirements.
• Track work orders from initiation through completion, providing updates and follow-up communications as needed.
• Prepare, maintain, and organize facility records, vendor documentation, proposals, reports, and department files.
• Monitor service delivery and vendor performance to help ensure quality standards and client expectations are met.
• Track deliveries, maintenance activities, and service requests while proactively following up to drive completion.
• Support reporting efforts by collecting, maintaining, and analyzing operational data using Microsoft Office applications, including Excel.
• Respond professionally and effectively to client, technician, and management inquiries while providing excellent customer service.
• Identify and resolve routine operational issues by following established processes and escalating concerns when appropriate.
• Adapt to shifting priorities and changing business needs while maintaining accuracy, organization, and attention to deadlines.

What You'll Need

• High School Diploma or GED with up to 2 years of related administrative, customer service, facilities, operations, or support experience.
• Strong customer service and communication skills with the ability to build relationships across multiple stakeholder groups.
• Intermediate proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Ability to prioritize multiple tasks, manage competing deadlines, and work effectively in a fast-paced environment.
• Strong organizational and follow-through skills with the ability to track requests through completion.
• Ability to make outbound calls, coordinate activities, and persistently follow up with vendors, technicians, and internal teams.
• Comfortable working in an environment with frequent change and shifting priorities.
• Basic math skills with the ability to calculate percentages, discounts, and other simple figures.
• Demonstrated problem-solving abilities and a commitment to delivering high-quality service.
• Ability to work full-time. Part-time availability will not be considered.

Why Join CBRE?

• Collaborative team environment where team members actively support one another and cross-train across responsibilities.
• Strong work-life balance with limited overtime requirements.
• Opportunity to build valuable facilities management and operations experience within a global organization.
• Exposure to a wide variety of stakeholders and business functions, creating opportunities for professional growth and development.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values of respect, integrity, service, and excellence, and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Additional Disclaimers

Sponsorship Notice

CBRE is unable to provide visa sponsorship now or in the future for this position. Applicants must be currently authorized to work in the United States without the need for sponsorship.

Equal Employment Opportunity Statement

CBRE is an equal opportunity employer that values diversity. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

The compensation for this position is expected to range from $41,000 to $60,000 annually. The actual compensation offered will depend on factors such as skills, qualifications, experience, education, geographic location, and market conditions. In addition to base pay, eligible employees may be offered a comprehensive benefits package and other rewards programs consistent with CBRE policies and applicable laws.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)