Jobs in the United States

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Added 2 mins ago
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Data Center Facilities Operations Technician IV – General (IC4/OPX)
Oracle
Montpelier, VT
- $91,400 to $187,000 USD / year
As a Facilities Operations Technician IV– General , you will support and independently contribute to the reliability, safety, and lifecycle performance of mission-critical facility systems…
Added 2 mins ago
Data Analyst-Technical-Staff
Intermountain Health
Montpelier, VT
Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a…
Added 2 mins ago
Product Manager, Higher Education Discipline Product- Careers and Skills
Cengage Group
Burlington, VT
…product-adjacent roles such as product management, product operations, UX, analytics, content strategy, engineering, or business…
Added 2 mins ago
Dir. Business Applications
UKG
Montpelier, VT
…architecture, and delivery capabilities that support UKG’s business operations and customer and employee…
Added 2 mins ago
Network Operations Engineer
Meta
Montpelier, VT
Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center…
Added 2 mins ago
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Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Montpelier, VT
- $86,000 to $99,000 USD / year
Collaborate with business and operations teams to translate payment processing requirements, benefit designs, and regulatory needs into technical solutions.
Added 2 mins ago
Mechanical Engineer, Data Center Operations Engineering
Meta
Montpelier, VT
Meta is seeking a Mechanical Engineer to join our Data Center Operations Engineering team. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently…
Added 2 mins ago
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Test Analyst - QNXT
Cognizant
Montpelier, VT
- $70,000 to $92,000 USD / year
Develop comprehensive test plans, test strategies, and detailed test cases tailored to complex Healthcare domain operations.
Added 2 mins ago
Risk Adjustment Strategic Partner
Intermountain Health
Montpelier, VT
Added 2 mins ago
Construction Manager, Retail
Meta
Montpelier, VT
…devices. You will partner with retail design, real estate, operations, and external vendors to deliver high-quality retail buildouts on time and within budget, while ensuring brand…
Added 2 mins ago
Director - Customer Response Engineering
Trellix
Montpelier, VT
Added 2 mins ago
Clinical Informaticist
Intermountain Health
Montpelier, VT
Added 2 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Montpelier, VT
The AI Operations Administrator is a member of the IT Engineering & Operations function, responsible for the administration, configuration, and day-to-day operation of SitusAMC’s enterprise…
Added 2 mins ago
Trainee
Teradata
Montpelier, VT
Work in a global delivery environment and, depending on business requirements, support project and managed services engagements, including shift-based operations and 24x7 support models
Added 2 mins ago
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Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Montpelier, VT
- $86,000 to $99,000 USD / year
Collaborate with business and operations teams to translate payment processing requirements, benefit designs, and regulatory needs into technical solutions.
Added 2 mins ago
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Staff AI & Data Engineer – Databricks
Eliassen Group
Montpelier, VT
- $80 to $90 USD / hour
Preferred: Experience in Real Estate, Finance, People/Workplace, Operations, or similar domains.
Added 2 mins ago
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Business Systems Analyst (BSA)
Eliassen Group
Montpelier, VT
- $70 to $80 USD / hour
…and cross-functional teams with strategic planning, portfolio operations, communications, and organizational execution. This is not a traditional technical BSA or Project Manager role. The…
Added 4 mins ago
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Contracts Administrator
Aston Carter
Chula Vista, CA
- $46 to $50 USD / hour
…Management, Legal, Finance, Quality, Business Development, and Operations across multiple…
Added 5 mins ago
IT Internal Auditor
Patelco Credit Union
Dublin, CA
…security, cybersecurity, identity and access management, IT operations, change management, cloud computing, system development, business continuity and disaster recovery, third-party…
Added 6 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
…membership attribution, value-based programs, and service recovery…
Added 6 mins ago
Product Manager, Higher Education Discipline Product- Careers and Skills
Cengage Group
Manchester, NH
…product-adjacent roles such as product management, product operations, UX, analytics, content strategy, engineering, or business…
Added 6 mins ago
Staff Software Architect
CVS Health
Concord, NH
Prior experience in health plan, healthcare delivery, or clinical operations environments; familiarity with clinical workflows and value-based care programs is a strong plus
Added 12 mins ago
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Part Time Bridal Sales
David's Bridal
San Diego, CA
- Part-time
…Process, and performing duties related to the presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand…
Added 18 mins ago
Development Project Engineer
Quality Technology Services, LLC
Wilmer, TX
…Designers, Engineers, Commissioning Agents, Vendors, and Data Center Operations & Corporate real estate staff and should have both written and oral communication skills commensurate with…
Added 18 mins ago
Data Integration Developer
MD Anderson Cancer Center
Remote, United States
…processes, and resources that enable effective educational operations and…

CBRE

Customer Service Sr. Coordinator (Evening Shift)

Greenville, TX, United States

$46,342.4 to $78,644.8 USD / year

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Job details

Pay: $46,342.4 to $78,644.8 USD / year
Experience: 2-3 years of customer service, call center, or related operational experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

Location: Greenville, TX (Onsite)

About the Role

As a CBRE Customer Service Sr. Coordinator, you will play a key role in supporting daily operations within our client care team by serving as a resource for customer service agents, managing escalations, and ensuring operational continuity throughout the shift. This position combines customer service expertise, coaching, quality assurance, and operational support to help deliver exceptional service and meet client expectations.

This role is part of the Call Center function, which is responsible for delivering end-to-end customer support, resolving service inquiries, and ensuring a seamless customer experience. The Customer Service Sr. Coordinator helps maintain service quality, productivity, and compliance standards while supporting the success and development of the broader team.

This is a fully onsite position in Greenville, TX. The scheduled shift is Sunday through Thursday from 2:30 PM to 10:30 PM, with occasional overtime and weekend coverage as business needs require.

What You'll Do

Answer incoming service requests via phone, email, chat, and online platforms while providing timely resolution to customer inquiries and escalating issues when appropriate.
Serve as a primary point of support for agents by responding to questions, assisting with complex situations, and helping resolve customer escalations.
Generate, distribute, and follow up on service request work orders to ensure timely completion and customer satisfaction.
Monitor staffing levels, schedules, and shift coverage to maintain operational continuity and meet service level commitments.
Conduct quality audits of customer interactions, service tickets, and operational processes to support performance improvement efforts.
Provide coaching, feedback, and guidance to team members to drive performance and help achieve client KPIs and service objectives.
Maintain accurate information within company systems, customer databases, reports, and spreadsheets.
Gather, analyze, and evaluate operational data to identify trends and support business reporting needs.
Balance workloads, address operational challenges in real time, and help ensure productivity and service quality standards are consistently achieved.
Lead by example and model behaviors consistent with CBRE's RISE values of Respect, Integrity, Service, and Excellence.

What You'll Need

High School Diploma or GED preferred.
2-3 years of customer service, call center, or related operational experience.
Experience supporting customer-facing operations in a fast-paced environment.
Advanced Microsoft Office skills, including Excel, Outlook, and Word.
Strong organizational, analytical, and problem-solving abilities.
Excellent verbal and written communication skills with the ability to explain complex information clearly and effectively.
Ability to prioritize multiple tasks while maintaining accuracy and attention to detail.
Demonstrated ability to work independently, make sound decisions, and support team performance.

Preferred Qualifications

Experience leading, mentoring, or supporting operational teams.
Experience performing audits, quality assurance reviews, or performance evaluations.
Strong coaching and employee development capabilities.
Facilities Management industry experience.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values: respect, integrity, service and excellence. We value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Disclaimers

Equal Pay Disclosure (Texas): The pay range for this position is $46,342.40 - $78,644.80 annually . Compensation is determined by several factors, including but not limited to a candidate's education, training, certifications, experience, skills, and geographic location. Benefits information will be provided during the hiring process.

Sponsorship: CBRE is unable to provide visa sponsorship now or in the future for this position.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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