AccountManagement Sr Director- Life Sciences Remote EST or CST with 60% travel
CBRE GlobalWorkplace Solutions (GWS) works with clients to make real estate a significantcontributor to organizational productivity and performance. Our accountmanagement model is at the heart of our client-centric approach to deliveringintegrated real estate solutions. Each client is entrusted with a dedicatedleader and is supported by regional and global resources, demonstrating theindustry's most robust platform. CBRE GWS delivers consistent, measurablysuperior outcomes for our clients at every stage of the lifecycle, and acrossindustries and geographies.
About the Role:
As a CBREAccount Management Sr. Director, you will oversee the department responsiblefor delivering all client commitments and managing client relationships. Youwill play a critical role in driving operational excellence and ensuring clientsatisfaction.
This will be asenior leadership role that will support a large Life Sciences client portfoliowith growth, building client relationships and development of teams of bothtechnical and non-technical staff including over 600+ employees with oversightof P&L over $150M+.
This role isremote however must be based in North Carolina and/or Massachusetts with anability to accommodate up to 60% travel.
What You’ll Do:
- Interact andconsult with clients to understand business needs. Coordinate the resourcesneeded to service projects, build strategic operational plans, and balance theexpectations of clients with the execution of work.
- Manage severalclients simultaneously, while serving as a point of contact for systems andprocesses for new and current projects.
- Negotiate withsenior leaders across the business, customers, and external parties ofdivergent interests in reaching an agreement of strategic importance.
- Verify thetimely and successful delivery of solutions according to client needs andobjectives as well as contract specifics.
- Apply deepknowledge of multiple disciplines, broad industry knowledge, and commercialawareness to drive financial and functional performance within disciplines andacross business.
- Direct theresolution of highly complex or unusual business problems by applying advancedcritical thinking.
- Set and manageto achieve targets with broad impact on the function, business segment, orregional results.
- Lead theexchange of sensitive, confidential, and difficult information and conveyperformance expectations.
- Coordinate andmanage the team's daily activities. Establish work schedules, assign tasks, andcross-train staff. Set and track staff and department deadlines. Mentor andcoach as needed.
- Provide formalsupervision to employees. Monitor the training and development of staff.Conduct performance evaluations and coaching. Oversee the recruiting and hiringof new employees.
- Oversee themanagement of sales and relationships with key customers. Ensure properservices and enhancements are being carried out. Troubleshoot and solveconflicts.
- Direct theproject process. This includes developing project plans, creating a projectteam, and managing timeframes and performance.
- Consult withinternal and client teams to define project requirements, investigating variousapproaches to attain end results.
- Conceptualizenew methods, techniques, processes, and standards across job disciplines orfunctions.
What You’llNeed:
- Bachelor'sDegree preferred with 12-15 years of relevant experience. In lieu of a degree,a combination of experience and education will be considered.
- Prior LifeSciences industry preferred, not required.
- Leadershipskills to motivate the team to achieve broad operational targets with impactson own job discipline, multiple job disciplines, and department.
- Experience inthe areas of staffing, selection, training, development, coaching, mentoring,measuring, appraising, and rewarding performance and retention is preferred.
- In-depthknowledge of Microsoft Office products. Examples include Word, Excel, Outlook,etc.
- Expertorganizational skills with an unrivaled inquisitive mindset.
Applicant AI Use Disclosure
We value human interaction to understand each candidate'sunique experience, skills, and aspirations. We do not use artificialintelligence (AI) tools to make hiring decisions, and we ask that candidatesdisclose any use of AI in the application and interview process.
Disclaimers: Applicants must be currently authorized towork in the United States without the need for visa sponsorship now or in thefuture.
Why CBRE?
When you join CBRE, you become part of the global leader incommercial real estate services and investment that helps businesses and peoplethrive. We are dynamic problem solvers and forward-thinking professionals whocreate significant impact. Our collaborative culture is built on our sharedvalues - respect, integrity, service and excellence - and we value the diverseperspectives, backgrounds and skillsets of our people. At CBRE, you have theopportunity to chart your own course and realize your potential. We welcome allapplicants.
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Account Mgmt Sr Dir is $200,000 annually and the maximum salary for the Account Mgmt Sr Dir is $230,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)