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Closed listing

Cboe Global Markets

EUC Engineer

Overland Park, KS, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: Minimum of 3 years of IT experience
Posting language: English
Posted: Nov 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description:

At Cboe, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.

We’re building inclusive ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. Our Associate Resource Groups champion diversity, equity and inclusion, giving associates a safe space to network, share ideas and create opportunities.

Cboe is one of the world’s largest exchange operators. The End User Computing (EUC) team handles supporting End User equipment, accesses, and software Cboe associates need to effectively do their jobs. EUC works closely with our customers to ensure solutions to their issues or requests are met promptly.

EUC Engineers exhibit exceptional skills in automation, systems integration, and troubleshooting. They handle identifying issues and presenting solutions to EUC management that focus on long-term improvements or addressing current challenges. EUC Engineers attend EUC Sprint planning meetings where they propose new projects and receive other project assignments. Engineers collaborate with the Information Security and other Infrastructure Teams on both projects and urgent fixes. Also, they manage the work queue to stay informed about and resolve ongoing EUC issues.

Additional responsibilities include:

Support point-of-contact for EUC escalated issues related to:

Dell, Microsoft and Apple Workstations and Laptops troubleshooting
Windows, macOS, and Linux Operating Systems support
All End User Software procured by Cboe
Azure Cloud Technologies configuration and support.
Network troubleshooting
Microsoft 365 apps and Microsoft Copilot
Advanced hardware troubleshooting
Video Conferencing Equipment and software
Remote Access (VPN and zero-trust access solutions)
Mobile Device Management (Intune/UEM)
iOS/iPadOS issues and management
Printers/Copiers configuration
Slack

Responsible for day-to-day tasks:

Hardware and Software Procurement and Asset Management
Virtual Desktop Administration
Software Deployment
Break/Fix Support
Entra\AD Management
EUC Project work
Evaluate and apply AI tools, including Microsoft Copilot, to automate routine tasks, streamline support workflows, and drive operational efficiencies
Vendor Management
Identify common issues/inefficiencies and work towards streamlining our processes
Provide local and remote support for end-users globally
Train end-users in technology and communicate changes which will affect them

The ideal candidate has:

Minimum of 3 years of IT experience
Thorough understanding of Microsoft Windows 11 and Microsoft 365 products
Solid background in Microsoft Entra ID (formerly Azure Active Directory), Microsoft Intune (formerly Endpoint Manager), Teams, Exchange Online
Working knowledge of Windows Server, Domain Controllers, DNS, DFS, and DHCP
Solid background in identity and access administration, including Entra ID, Active Directory, group policies, security groups, and joiner/mover/leaver processes
Ability to build cooperative relationships with end-users of all technical abilities
A drive to create an atmosphere of competence, trust, and respect with all end-users
Highly methodical and analytical approach to problem solving and evaluating technologies
Experience using AI-assisted tools and scripting to automate processes and reduce manual, repeatable work for users and the EUC team, with sound judgment on data security and responsible AI use
Works well in a global team environment
Dedication to quality and attention to detail
Excellent written and verbal communication

This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.

Salary Ranges (applicable for US locations only) At Cboe, we are committed to providing a competitive, transparent, and market‑informed total rewards program. The anticipated base salary range for this role is $-$, with actual compensation determined by job‑related factors such as skills, relevant experience, education, internal alignment, and location.

This role may also be eligible for annual incentive compensation and, where applicable, participation in Cboe's long-term equity programs.

Additional information about Cboe's total rewards program, including benefits and other compensation components, can be found here: Total Rewards at CBOE.

Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.

About employer

More about this job

Skills

Market participants
Brainstorm ideas
Troubleshooting
Cybersecurity
Microsoft Windows
Apple macOS
Linux
Microsoft Azure
Cloud technologies
Microsoft 365
Microsoft Access
VPN
Mobile device management
Procurement
Vendor management
Microsoft Active Directory
Microsoft Teams
Microsoft Exchange
Microsoft Windows Server
DNS
DHCP
Problem solving
Apply information security policies
Attention to detail
Communication skills
LinkedIn Recruiter

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