Jobs in the United States

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Assistant Property Manager
Village Green
Columbus, OH
The Assistant Manager assists the Property Manager with activities involved in the successful day-to-day operation of the community with strong emphasis on accounts receivable and leasing.
Added 1 min ago
SO
OSPM QA/Testing Manager
State of Utah Office of the Governor
Salt Lake City, UT
- $32.2 to $52.45 USD / hour
The Division of Integrated Healthcare of the Department of Health and Human Services is hiring a Quality Manager for the Office of Systems and Project Management (OSPM). The Quality Manager…
Added 2 mins ago
Medical Campaign Analytics Manager
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The Medical Campaign Analytics Manager is the dedicated analytics partner for their aligned therapeutic area, embedded closely enough in the medical teams to understand their business,…
Added 2 mins ago
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Unit Supervisor
Department of Toxic Substances Control
CA
- $10,854 to $13,493 USD / month
As of July 1st, 2026, the position is office-centered, and employees will be expected to report to the office at least four days per week
Added 2 mins ago
PU
Energy Planning Data Analyst
Public Utilities Commission
CA
- $7,980 to $9,994 USD / month
Individuals interested in applying for this vacancy must have eligibility
Added 2 mins ago
PU
Energy Planning Data Analyst
Public Utilities Commission
CA
- $7,980 to $9,994 USD / month
Individuals interested in applying for this vacancy must have eligibility
Added 2 mins ago
PU
Energy Planning Data Analyst
Public Utilities Commission
CA
- $7,980 to $9,994 USD / month
Individuals interested in applying for this vacancy must have eligibility
Added 2 mins ago
Patient Advocate - St. Francis Medical Center
Bon Secours Mercy Health Inc
Midlothian, VA
Requires demonstrated basic computer literacy and the ability to learn and utilize additional software and program applications germane to a hospital environment.
Added 2 mins ago
Customer Success Manager
Fastly
Denver, CO · New York City, NY · San Francisco, CA · NY
…the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp,…
Added 3 mins ago
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Kitchen Manager Executive Chef
PF Changs
Tulsa, OK
- $66,000 to $81,000 USD / year
Professional Development: Paid management training program to enhance skills and advance career - we promote from within.
Added 3 mins ago
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Senior Field Marketing Manager, Public Sector
Serval
Remote, United States
- $180,000 to $230,000 USD / year
Serval is hiring a Field Marketing Manager, Public Sector in Washington, DC to build and run a field program for our Public Sector segment, working side by side with the VP of Federal and…
Added 5 mins ago
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Product Designer
Planning Center
Remote, United States
- $132,000 to $160,000 USD / year
…You'll work day-to-day alongside your product PM and Engineering Manager, while staying plugged into a UX team that does weekly design critiques and genuinely cares about craft. You'll own…
Added 5 mins ago
Senior Manager, Employee Relations
Relativity Space
Long Beach, CA
…the ground up. Whether you’re in propulsion, manufacturing, software, avionics, or a corporate function, you’ll collaborate across teams, shape decisions, and see your work come to life in…
Added 7 mins ago
Finance Manager, People and Corp Dev.
Okta
San Francisco, CA
We are seeking an experienced, motivated Finance Manager who will be a key player in, and is truly excited about, driving and effectively scaling Okta's growth. This role will report into…
Added 7 mins ago
Sr. Program Manager
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Brooklyn, NY
We are looking for a Sr. Program Manager to join Translation!
Added 7 mins ago
Senior Banking Product Manager, Core UI/UX
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What does a successful Senior Product Manager, Core UI do?
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Document Control Specialist
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Charlotte, NC
3-5 years of previous support experience required
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Associate Director - Cost Manager / Quantity Surveyor (Semiconductor Construction)
Turner & Townsend
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To be successful in this role, you must have excellent communication skills and be comfortable operating in a client-facing environment
Added 8 mins ago
Senior Cost Manager / Quantity Surveyor - Data Center Construction
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Chicago, IL
To be successful in this role you must have great communication skills and be comfortable operating in a client-facing role
Added 8 mins ago
Senior Cost Manager / Quantity Surveyor - Data Center Construction
Turner & Townsend
Joilet, Illinois, IL
To be successful in this role you must have great communication skills and be comfortable operating in a client-facing role
Added 8 mins ago
Senior Cost Manager / Quantity Surveyor - Data Center Construction
Turner & Townsend
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To be successful in this role you must have great communication skills and be comfortable operating in a client-facing role · This role offers a hybrid schedule with an expected presence on‑site 3 days per week depending on the project phase and client requirements
Added 8 mins ago
Senior Cost Manager / Quantity Surveyor - Data Center Construction
Turner & Townsend
Aurora, IL
To be successful in this role you must have great communication skills and be comfortable operating in a client-facing role · This role offers a hybrid schedule with an expected presence on-site 3 days per week, depending on the project phase and client requirements
Added 8 mins ago
Senior Project Manager - Aviation
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Chicago, IL
STV is seeking a Senior Project Manager - Aviation to join our national Aviation team to oversee and direct airport terminal improvements onsite for one of our clients in Chicago, IL.
Added 8 mins ago
Program Manager - Industrial & Natural Gas
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McKinney, TX · Stafford, TX
Emerson is looking for a Program Manager-Industrial & Natural Gas based in either McKinney or Stafford, Texas. In this role you will be responsible for the management of the programs…
Added 9 mins ago
Travel Team Relationship Banker
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What truly sets us apart is our people-first culture. Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance from a nationally certified health…

Cayuse Holdings

Computer User Support Specialist, SME

Saint Louis, MO, United States

Apply on hiremo.mo.gov About employer

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Job details

Posting language: English

Original job description

Summary

Overview

The Work

The SME Computer User Support Specialist performs technical, operational, and training support to users and technical teams, for PC desktop hardware, output devices, and software packages. Job duties require the technician to install and test output devices, PC's, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. In this position, the candidate troubleshoots output devices, PC's, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves output device system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software.

This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Responsibilities

Key Responsibilities

+ Provide advanced technical, operational, and training support to end users and technical teams for PC desktop hardware, output devices (e.g., printers, scanners), and standard/software packages.

+ Install, configure, and test PC desktops, laptops, output devices, and other peripherals to ensure proper functionality and compliance with organizational standards.

+ Configure operating systems, including applying baseline images, setting system parameters, and ensuring adherence to security and configuration policies.

+ Install, configure, and validate shrink‑wrap software and other application software packages, including performing version checks, license verification, and required patches or updates.

+ Troubleshoot incidents involving PCs, output devices, and peripheral equipment by performing detailed hardware and software diagnostics to identify root causes and implement corrective actions.

+ Coordinate and track hardware repairs and replacement activities with vendors, maintenance providers, and internal stakeholders, ensuring timely resolution and minimal downtime.

+ Resolve output device and desktop system problems that require coordination between end users and local area network (LAN) components, including escalating issues to network or system administrators when appropriate.

+ Participate in the evaluation and optimization of system configurations, software deployments, and desktop standards to improve performance, reliability, and user experience.

+ Document incidents, resolutions, configuration changes, and installation procedures in the approved ticketing or knowledge management systems to support repeatable processes and continuous improvement.

+ Provide user training and one-on-one assistance on hardware, software, and peripheral usage, ensuring users understand capabilities, best practices, and basic troubleshooting steps.

+ Assist in developing and maintaining standard operating procedures (SOPs), checklists, and support documentation for PC and output device deployment, configuration, and support activities.

+ Other duties as assigned.

Qualifications

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client's requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.

+ Associate's degree (AA/AS) from an accredited college in a related discipline, or equivalent combination of education and related experience.

+ A minimum of eight (8) years of professional, directly applicable IT technical support experience

+ Current 8570 Information Assurance (IA) Baseline Certification at IAT Level I (e.g., A+ CE, Network+ CE, SSCP, CCNA-Security).

+ Current 8570 IA Computing Environment (CE) certification.

+ Experience providing end-user support in a government environment

+ Comprehensive knowledge of IT technical support practices, including incident resolution, problem management, and user assistance.

+ Demonstrated knowledge of lifecycle replacement of IT equipment, including planning, deployment, and decommissioning activities.

+ Hands-on experience supporting Microsoft Windows 10 and Windows 11 in an enterprise environment.

+ Proficiency supporting Microsoft Office 2013 and Office 365 productivity suites.

+ Experience using ServiceNow or a similar IT service management/ticketing system for incident and request handling.

+ Experience installing, configuring, and maintaining enterprise printer and multifunction devices, including Xerox, Lexmark, HP, and Ricoh platforms.

+ Standard work schedule is Monday through Friday, with an eight (8) hour shift between 6:00 a.m. and 6:00 p.m. local time; infrequent after-hours support may be required based on mission needs

+ Secret Clearance is required.

+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills Required:

+ Must possess problem-solving skills.

+ Exceptional communication skills, both oral and written

+ Ability to respond effectively to customers with a sense of urgency.

+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.

+ Highly motivated with the ability to handle and manage multiple tasks at any one time.

+ Ability to forge new relationships, individual and teaming in nature.

+ Must be a Self-starter, that can work independently and as part of a team.

Our Commitment to you / overview of benefits

+ Medical, Dental and Vision Insurance; Wellness Program

+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

+ Short-Term and Long-Term Disability options

+ Basic Life and AD&D Insurance (Company Provided)

+ Voluntary Life and AD&D options

+ 401(k) Retirement Savings Plan with matching after one year

+ Paid Time Off

Reports to: Program Manager

Working Conditions

+ Professional office environment, with the ability to work onsite in the main office.

+ Must be physically and mentally able to perform duties extended periods of time.

+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.

+ Must be able to establish a productive and professional workspace.

+ Must be able to sit for long periods of time looking at computer screen.

+ May be asked to work a flexible schedule which may include holidays.

+ May be asked to travel for business or professional development purposes.

+ May be asked to work hou...

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Jobs in the United States