Jobs in the United States

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Added 2 mins ago
Engineer, Software Engineering
Flagship Pioneering, Inc.
Cambridge, MA
FL103 is seeking an Engineer, Software Development to help design and evolve our biological research platform. The successful candidate will work with the computational modeling and…
Added 2 mins ago
Onsite HOA Community Manager (Lifestyle)
AAM Brand
Wendell, NC
…organizations in the scheduling of Association facilities, to include program and room requirements, coordination with other Association departments and arrangements for the collection of…
Added 2 mins ago
FA
Property Manager
FLAHERTY AND COLLINS INC
Cleveland Heights, OH
- $70,000 to $73,000 USD / year
…and making a meaningful impact in a community? As a Property Manager at Flaherty & Collins Properties, you’ll have the opportunity to bring your expertise to the table, oversee a thriving…
Added 2 mins ago
Project Controls Specialist | Schulte Design & Construction
Schulte Companies
Louisville, KY
Added 2 mins ago
Certified Medical Assistant - Orthopedic Clinic - Days
MCVP MCV Associated Physicians (DBA)
Tappahannock, VA
One (1) year of medical assistant work experience within the last three (3) years if individual is not a graduate of a medical assistant program
Added 2 mins ago
MI
Sr. Project Engineer
MasTec Inc
DALLAS, TX
- $175,000 to $200,000 USD / year
Generate change orders and as-built data to be reviewed by the Project Manager.
Added 2 mins ago
MI
Construction Manager
MasTec Inc
DALLAS, TX
- $185,000 to $225,000 USD / year
The Construction Manager II can run a standalone multi-craft project up to $500 Million dollars. The Construction Manager II’s primary role on a large construction project is to oversee…
Added 2 mins ago
G
Diesel Technician (Ag / Heavy Equipment)
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- $24.5 to $37 USD / hour
Use diagnostic software and service literature to identify faults and complete repairs correctly the first time
Added 3 mins ago
Manager-Sr. Manager- Tax and or Audit
Brady Martz
Remote, United States
Utilize cloud-based technology and audit software to enhance engagement efficiency
Added 3 mins ago
Manager-Sr. Manager- Tax and or Audit
Brady Martz
Remote, United States
Utilize cloud-based technology and audit software to enhance engagement efficiency
Added 3 mins ago
Manager-Sr. Manager- Tax and or Audit
Brady Martz
Remote, United States
Utilize cloud-based technology and audit software to enhance engagement efficiency
Added 3 mins ago
Manager-Sr. Manager- Tax and or Audit
Brady Martz
Remote, United States
Utilize cloud-based technology, tax software, audit software, and other firm technologies to efficiently serve clients.
Added 3 mins ago
Manager-Sr. Manager- Tax and or Audit
Brady Martz
Remote, United States
Utilize cloud-based technology, tax software, audit software, and other firm technologies to efficiently serve clients.
Added 3 mins ago
Manager-Sr. Manager- Tax and or Audit
Brady Martz
Remote, United States
Utilize cloud-based technology, tax software, audit software, and other firm technologies to efficiently serve clients.
Added 3 mins ago
Manager-Sr. Manager- Tax and or Audit
Brady Martz
Remote, United States
Utilize cloud-based technology, tax software, audit software, and other firm technologies to efficiently serve clients.
Added 3 mins ago
SM
Account Manager
Staff Management | SMX
Yorkville, IL
- $60,573.66 to $75,717.08 USD / year
In the role of Account Manager II, you will be a leader at the center of the action. Responsible for overall site operations and managing a service team that consist of Account Supervisors…
Added 3 mins ago
PC
Lead Project Manager – Data Center
Patten CAT
Bartonville, IL
- $80,000 to $200,000 USD / year
The Lead Project Manager – Data Center is a player-coach leader within Altorfer’s Data Center Program, which delivers Caterpillar electric power generation projects and related solutions to…
Added 3 mins ago
Registered Nurse - Neuro Clinic
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Twelve months of appropriate clinical experience is required. At a manager's discretion, employees with 6 months of experience who are exceptional performers may be eligible for this level.
Added 3 mins ago
Office Administrator
CRH
Jackson, MS
Knowledge of accounting software, database software, internet software, payroll systems, spreadsheet and word processing software.
Added 4 mins ago
Project Manager
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The primary function of the Project Manager is to coordinate all associated personnel, tasks and materials to ensure the successful delivery and start-up of an associated engine sale.…
Added 4 mins ago
Sales Finance Analyst
Fellowes Brands
Itasca, IL
Added 4 mins ago
W
Mobile App Developer Intern
Walgreens
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- $15 to $33.65 USD / hour
May deliver a project aligning to strategic priorities and present to manager/leadership upon completion.
Added 4 mins ago
EB
Key Holder-The Cosmetics Company Store-Part Time-Eagan, MN
ELC Beauty LLC
Eagan, MN
- $17.63 to $29.38 USD / hour
- Part-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 4 mins ago
Histo Technologist
Prime Healthcare
Evanston, IL
…additional duties as assigned by the Laboratory Director or…
Added 4 mins ago
A
EDiscovery Data Analyst
Actalent
North Chicago, IL
- $30 to $33 USD / hour
The Data Analyst I position supports the eDiscovery function within Corporate Legal Operations, reporting to the Manager of eDiscovery Operations. This role is responsible for managing the…

Cayuse Holdings

Computer User Support Specialist, Senior

Saint Louis, MO, United States

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Job details

Apply by: Nov 10, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

The Work:

Provides on-site technical support and assistance by deploying to client program field offices for IT infrastructure and end-user device wellness checks. Conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with client IT policies. Assists with IT equipment disposal training and supports onsite personnel with IT issue ticketing.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Responsibilities

Key Responsibilities:

Provide advanced technical, operational, and training support to end users and technical teams for PC desktop hardware, output devices (e.g., printers, scanners), and standard/software packages.
Install, configure, and test PC desktops, laptops, output devices, and other peripherals to ensure proper functionality and compliance with organizational standards.
Configure operating systems, including applying baseline images, setting system parameters, and ensuring adherence to security and configuration policies.
Install, configure, and validate shrink‑wrap software and other application software packages, including performing version checks, license verification, and required patches or updates.
Troubleshoot incidents involving PCs, output devices, and peripheral equipment by performing detailed hardware and software diagnostics to identify root causes and implement corrective actions.
Coordinate and track hardware repairs and replacement activities with vendors, maintenance providers, and internal stakeholders, ensuring timely resolution and minimal downtime.
Resolve output device and desktop system problems that require coordination between end users and local area network (LAN) components, including escalating issues to network or system administrators when appropriate.
Participate in the evaluation and optimization of system configurations, software deployments, and desktop standards to improve performance, reliability, and user experience.
Document incidents, resolutions, configuration changes, and installation procedures in the approved ticketing or knowledge management systems to support repeatable processes and continuous improvement.
Provide user training and one-on-one assistance on hardware, software, and peripheral usage, ensuring users understand capabilities, best practices, and basic troubleshooting steps.
Assist in developing and maintaining standard operating procedures (SOPs), checklists, and support documentation for PC and output device deployment, configuration, and support activities.
Other duties as assigned.

Qualifications

Qualifications – Here’s What You Need:

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client’s requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.

Associate’s degree (AA/AS) from an accredited college in a related discipline, or equivalent combination of education and related experience.
A minimum of eight (8) years of professional, directly applicable IT technical support experience
Current 8570 Information Assurance (IA) Baseline Certification at IAT Level I (e.g., A+ CE, Network+ CE, SSCP, CCNA-Security).
Current 8570 IA Computing Environment (CE) certification.
Experience providing end-user support in a government environment
Comprehensive knowledge of IT technical support practices, including incident resolution, problem management, and user assistance.
Demonstrated knowledge of lifecycle replacement of IT equipment, including planning, deployment, and decommissioning activities.
Hands-on experience supporting Microsoft Windows 10 and Windows 11 in an enterprise environment.
Proficiency supporting Microsoft Office 2013 and Office 365 productivity suites.
Experience using ServiceNow or a similar IT service management/ticketing system for incident and request handling.
Experience installing, configuring, and maintaining enterprise printer and multifunction devices, including Xerox, Lexmark, HP, and Ricoh platforms.
Standard work schedule is Monday through Friday, with an eight (8) hour shift between 6:00 a.m. and 6:00 p.m. local time; infrequent after-hours support may be required based on mission needs
Ability to obtain and maintain an Interim Secret clearance prior to start, with eligibility to retain the required security clearance for the duration of employment.
Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills Required:

Must possess problem-solving skills.
Exceptional communication skills, both oral and written
Ability to respond effectively to customers with a sense of urgency.
Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
Highly motivated with the ability to handle and manage multiple tasks at any one time.
Ability to forge new relationships, individual and teaming in nature.
Must be a Self-starter, that can work independently and as part of a team.

Our Commitment to you / overview of benefits:

Medical, Dental and Vision Insurance; Wellness Program
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability options
Basic Life and AD&D Insurance (Company Provided)
Voluntary Life and AD&D options
401(k) Retirement Savings Plan with matching after one year
Paid Time Off

Reports to: Program Manager

Working Conditions:

Professional office environment, with the ability to work onsite in the main office.
Must be physically and mentally able to perform duties extended periods of time.
Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
Occasionally lifting and carrying equipment weighing up to 50 pounds, such as monitors, CPUs, laptops, and printers.
Crawling under desks or reaching into confined spaces as needed to install, replace, or repair equipment.
Must be able to establish a productive and professional workspace.
Must be able to sit for long periods of time looking at computer screen.
May be asked to work a flexible schedule which may include holidays.
May be asked to travel for business or professional development purposes.
May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

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More about this job

Skills

Technical support
Regulatory compliance
Troubleshoot
LAN
Process improvement
Troubleshooting
Documentation
A+
Network+
CCNA
Support ICT system users
Microsoft Windows
Microsoft Office
Microsoft 365
ServiceNow
IT service management
Problem solving
Communication skills
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Adobe Acrobat
Work independently
Use a computer
Tolerate sitting for long periods

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