Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Construction Executive - MSG - Pharma/Biotech
Turner Construction
Raleigh, NC · Philadelphia, PA · Charlotte, NC · Atlanta, GA · Columbus, OH · Houston, TX
Must have knowledge of the regional market and proven sales skills · Must have advanced presentation skills
Added just now
Financial Center Manager Associate -Cary and Surrounding Areas
Fifth Third Bank, N.A.
Cary, NC
GENERAL FUNCTION:The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service,…
Added just now
U.S. Tool Install & Construction Category Manager
GLOBALFOUNDRIES U.S. INC.
NY
…construction, including base build and PLS activities, for U.S. operations. This role works closely with the Construction and Tool Install teams at Fab 8 in Malta, New York, and/or Fab 9 in…
Added just now
Human Performance Advisor (HPA)
Maximus
Fayetteville, NC
Candidates must possess an active U.S
Added just now
Athletic Trainer Certified (ATC)
Maximus
Fayetteville, NC
Candidates must possess an active U.S
Added just now
Supervisory Diagnostic Radiologic Technologist
Veterans Affairs, Veterans Health Administration
Fayetteville, NC
Selective Service Registration is required for males born after 12/31/1959
Added just now
Cognitive Performance Specialist (CPS)
Maximus
Fayetteville, NC
Candidates must possess an active U.S · Must hold a certification relevant to cognitive enhancement, such as BCIA biofeedback certification
Added just now
Financial Center Manager Associate- Asheville and Surrounding Areas
Fifth Third Bank, N.A.
Asheville, NC · Weaverville, NC
GENERAL FUNCTION:The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service,…
Added just now
CG
OPERATIONS MANAGER (EVS) 1st Shift - Durham, NC
Compass Group, North America
Durham, NC
- $53,000 to $55,000 USD / year
Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of…
Added just now
Fuel Mechanical Engineer III OR Senior Fuel Mechanical Engineer
Duke Energy
Raleigh, NC
Depending upon the desired qualifications of the successful applicant, the hiring manager may elect to fill this position at a higher level within the job hierarchy.
Added just now
UTS - Temporary Project Manager at UNC Chapel Hill
North Carolina State University
Raleigh, NC
…antigen-directed immunotherapy, is seeking to hire a Manufacturing Project Manager who will be tasked with supporting the technical transfer of manufacturing operations for mRNA/ LNP…
Added just now
W
(USA) Optical Associate, Certified (ABO) – Sam’s Club
Walmart
RALEIGH, NC
- $33.5 to $41.5 USD / hour
Added 1 min ago
VP – Software Delivery
Maximus
Raleigh, NC
…elements - software, infrastructure, networks, data, security, and operations - work together as a cohesive, verifiable, and mission ready whole while also meeting program requirements and…
Added 1 min ago
WF
Sr. Lead Digital Product Management - CBL Deposit Payments
Wells Fargo
CHARLOTTE, NC
- $175,000 to $305,000 USD / year
Wells Fargo is seeking a Sr. Lead Digital Product Manager to join the Wires and Me2me Product Management and Development team, part of the CBL Deposit Payments Group. This role reporting…
Added 1 min ago
Summer 2027 Regional Banking Internship
Huntington National Bank
Charlotte, NC
Rising seniors (Winter 2027 or Spring 2028 grads) may participate in the Enterprise Internship Program, an 11-week, role-aligned experience where students work directly with a manager and…
Added 1 min ago
MAOP Engineer III or Senior Engineer
Duke Energy
Charlotte, NC
NOTE: This posting is for one position. Depending upon the qualifications of the successful applicant, the hiring manager may elect to fill this position at a level III or Sr.
Added 1 min ago
ND
Project Manager, Site Separation & Technology Cutover - Onsite
NTT Data Americas, Inc.
Charlotte, NC
- $65 to $75 USD / hour
…apply now. NTT DATA's Client is currently seeking a Project Manager, Site Separation & Technology Cutover - Onsite to join their team in Charlotte, North Carolina (US-NC), United States…
Added 1 min ago
CN
Manager Client Operations (Commercial Banking)
City National Bank
Charlotte, NC
- $92,114 to $156,880 USD / year
Identifies and escalates exception conditions to the Division Operations Manager, the Relationship Manager and/or Manager, as appropriate.
Added 1 min ago
Account Development Manager
Xylem
Morrisville, NC · Charlotte, NC
The Account Development Manager is responsible for driving growth within the small and mid-sized water utility market by identifying new business opportunities, building strategic…
Added 1 min ago
Engineering Delivery Senior Manager with DevOps, GitHub and Cloud Experience
Deloitte
Raleigh, NC · Charlotte, NC
Delivery Management Technical Program/Project Manager/Associate Vice President - AI & Engineering
Added 1 min ago
DC
Sr Manager, Performance Partnership Delivery
Danaher Corporation
Charlotte, NC
- $165,000 to $185,000 USD / year
Strong analytical and structured problem-solving capabilities with the ability to assess operations from a general-manager perspective.
Added 1 min ago
FACILITIES COORDINATOR
Compass Group, North America
Charlotte, NC
The Facility Coordinator is responsible for the coordination, scheduling, and administration of mobile maintenance operations across multiple client locations. This position serves as the…
Added 1 min ago
Ops Sr Analyst
Bank of America
Charlotte, NC
…analytical support for the delivery of end-to-end support for Global Operations, sales, trading/underwriting business for securities, foreign exchange, fixed income, exchange traded…
Added 1 min ago
Manager Knowledge Based Engineering - Supply Chain
Deloitte
Raleigh, NC · Charlotte, NC
…Responsiveness, Sourcing & Procurement, or Product Development &…
Added 1 min ago
General Manager - Optical
America's Best
Charlotte, NC
The General Manager is responsible for the overall success, sales, and profitability of the store. This includes managing all aspects of operations - from financial performance and team…

Closed listing

CAYA Collaborative Care

Crisis Services Manager (55566)

Bowling Green, KY, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Posting language: English
Posted: Nov 2, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

POSITION SUMMARY:

The Crisis Service Manager provides operational, administrative, and programmatic leadership for an assigned area of crisis and intensive community-based behavioral health services. The manager will be assigned responsibility for either the Assertive Community Treatment (ACT) program or the 988/Helpline/RESPOND/CARE crisis-access services.

The Crisis Service Manager is responsible for ensuring effective day-to-day operations, staff supervision, service quality, regulatory compliance, client access, and coordination with internal and external partners within the assigned program area. The position works collaboratively with Behavioral Health leadership and other program leaders to continuously improve services, support LifeSkills’ mission, and promote positive outcomes for individuals receiving services.

The manager will provide leadership for staffing, scheduling, performance management, quality improvement, documentation, program development, and community collaboration. The position may provide direct services as needed to support program operations and client needs.

DUTIES AND RESPONSIBILITIES:

Provide administrative, operational, and team leadership for the assigned program, directing day-to-day operations and maintaining standardized processes and workflows to ensure effective, efficient service delivery.
Work collaboratively with Behavioral Health leadership and other directors, managers, and coordinators to continuously improve services, client access, and appropriate utilization of staff.
Participate in recruitment, interviewing, hiring, onboarding, and retention of qualified staff, and monitor staffing needs, scheduling, and productivity.
Provide supervision, coaching, and performance management to staff, including annual performance evaluations, clear expectations for responsibilities and professional conduct, and required training and credentialing.
Proactively address employee and consumer concerns and complaints.
Assist with development and monitoring of relevant program budgets.
Participate in required meetings and contribute to program development and short- and long-term strategic planning as a member of the crisis services leadership team.
Monitor program and documentation compliance with applicable federal, state, payer, and organizational requirements; monitor benchmarks, performance indicators, and client outcomes; and collaborate with quality personnel to address compliance concerns and implement corrective actions.
Prepare for and participate in audits, reviews, state meetings, and other external monitoring activities, and maintain confidentiality and compliance with HIPAA and all applicable ethical and regulatory standards.
Develop and maintain effective working relationships with hospitals, emergency services, law enforcement, courts, and other community and behavioral health partners to support referrals, transitions, discharge planning, continuity of care, and coordination between the assigned program and other LifeSkills services.
Participate in regional and organizational initiatives related to behavioral health, crisis response, and system improvement.
Provide direct service to clients as needed.
Perform other duties as assigned by the supervisor.

ACT Program Responsibilities

Applicable when the manager is assigned to coordinate the ACT program:

Provide direct supervision of ACT team members, including leadership for team scheduling and on-call needs.
Lead daily ACT team meetings and treatment planning meetings, continuously evaluating client status and coordinating treatment to meet client needs.
Direct and coordinate client referral, admission, and assessment processes.
Supervise completion of medical record documentation for quality, accuracy, and compliance, and ensure the ACT team meets established goals and complies with applicable ACT regulations and standards.
Engage and motivate team members and clients in achieving treatment goals while providing direct service.
Maintain an appropriate ACT caseload to support client needs, team functioning, and program requirements.
Coordinate transportation and assist clients with accessing community resources, appointments, and community engagement activities.

988 / Helpline / RESPOND/CARE Responsibilities

Applicable when the manager is assigned to coordinate 988/Helpline/RESPOND/CARE services:

Provide supervision and support to shift supervisors responsible for call-center services.
Monitor state- and payer-required 988/crisis-service benchmarks and performance indicators, and work collaboratively with quality personnel to improve clinical outcomes and maintain regulatory compliance.
Initiate and/or monitor compliance with community partner agreements, and identify opportunities to improve access, responsiveness, consistency, and quality of crisis services.
Be available for on-call calls, questions, concerns, issues, or evaluations as they arise/as needed.

Qualifications

QUALIFICATIONS:

Master’s degree in Social Work, Counseling, Psychology, or a related behavioral health field, with the ability to be licensed by a Kentucky licensing board.
Minimum of three years of experience working in the mental health or behavioral health field.
Demonstrated leadership, supervisory, and organizational skills.
Knowledge of and commitment to the mission and principles of LifeSkills Behavioral Health Division.
Excellent oral and written communication skills.
Ability to work effectively with multidisciplinary teams, clients, families, community partners, and other professionals.
Working knowledge of Microsoft Office products, including Outlook, Word, and Excel.
Must have a valid driver’s license, proof of automobile insurance, reliable transportation, and the ability to travel throughout the region.
Must pass required background checks.
Must complete required training within specified timeframes.
Experience with ACT, crisis services, 988, Helpline, RESPOND/CARE, or other intensive behavioral health services is preferred.

JOB REQUIREMENTS / EXPECTATIONS:

Client & Service Delivery

Maintain confidentiality and adhere to all regulatory, ethical, and organizational standards.
Demonstrate respect, compassion, professionalism, and cultural humility when working with clients, families, and colleagues.
Demonstrate the ability to work effectively with individuals experiencing behavioral health crises and complex service needs.
Provide services in office and community settings as required by the assigned program.
Maintain flexibility to respond to program and client needs, including non-traditional hours when required.

Physical Requirements

Ability to sit for extended periods for meetings, documentation, and administrative responsibilities.
Ability to stand, walk, bend, and move within clinic and community settings.
Ability to travel across regional sites when needed.
When assigned to ACT, ability to transport clients for appointments and community engagement as required.
Ability to use hands and fingers for computer and office-related tasks.
Ability to talk and hear effectively for communication with clients, staff, and community partners.
Reasonable accommodations may be made for individuals with disabilities.

Performance Expectations

Performance will be evaluated based on effective program operations, staff supervision and development, client access and outcomes, documentation compliance, regulatory and program compliance, productivity, teamwork, communication, and alignment with organizational goals.

CORE VALUES:

All employees must be willing to live our company’s core values.

Integrity – Exhibiting the highest moral, ethical and legal standards. Doing the right thing – even when no one else is looking.
Teamwork – Putting team success over personal success. Actively valuing the strengths and talents of others.
Trust/Respect – Seeing and believing in the good intentions of others. Interacting with others in a way that makes them feel valued. Listening without judging. Offering understanding and acceptance.
Care/Compassion – Demonstrating unconditional kindness, concern, and empathy. Exhibiting genuine concern for others.
Ownership/Accountability – Taking personal responsibility for one’s work, actions, and feelings. Accepting responsibility for and learning from mistakes.

About employer

More about this job

Skills

Leadership
Supervise staff
Regulatory compliance
Scheduling
Performance management
Documentation
Collaboration
Team leadership
Recruitment
Onboarding
Coaching
Strategic planning
Monitor activities
Confidentiality
Law enforcement
Coordinate transportation
Community engagement
Counselling
Mental health
Organizational skills
Communication skills
Microsoft Office
Microsoft Outlook
Microsoft Word
Microsoft Excel
Valid driver's licence
Tolerate sitting for long periods
Teamwork
Interact with others

Report this job

Work requirements

Jobs in the United States