Field Technician

Job Description -- Field Technician I

CaTia Integrated Systems (CIS) is a commercial technology integration company headquartered in Independence,Missouri. We provide structured cabling, fiber optic cabling, audio visual systems, network infrastructure, wireless networks, security systems, access control, and low voltage solutions for general contractors, commercial property owners, healthcare facilities, government, educational institutions, industrial facilities, and corporate offices.

We also perform national retail technology installation and rollout programs, including Target, Dollar, and Old Navy store installs. CaTia Integrated Systems is a progressive company experiencing rapid growth. We are looking for qualified and motivated members to join our family as we continue to build upon our success.

The Field Technician I is the entry-level field position responsible for hands-on installation support of structured cabling, fiber optic, audio visual, security, access control, and network systems on commercial construction projects and national retail rollout programs (Target, Dollar, and Old Navy installs). Working under the direction of a Field Technician II/III or site lead, the Field Technician I learns and applies company installation standards, completes assigned tasks on schedule, and builds toward advancement to Field Technician II. This position reports to the site lead / Project Manager.

• Assist with installation, termination, testing, and labeling of copper and fiber cabling under the direction of senior technicians.
• Assist with mounting and connection of displays, cameras, wireless access points, access control hardware,and racks.
• Support retail rollout installs (Target, Dollar, Old Navy): unload and stage materials, complete assigned tasks per the install guide, and support same-night closeout requirements.
• Complete daily documentation as assigned: photos, task updates, and timesheets --- same day, every day.
• Keep work areas clean, safe, and organized; maintain public protection standards in occupied facilities.
• Account for all tools and materials assigned; report damage or shortages immediately.
• Respond to service requests timely, keep the customer updated, and document completions accurately, including parts and equipment used.
• Follow all company, customer, and OSHA safety requirements, including PPE, ladder, and lift safety.
• Actively develop toward Field Technician II: certifications, termination quality, and testing proficiency.
• Perform other duties as assigned.

Education and Experience

• High school diploma or equivalent.
• 1+ year of low voltage, electrical, construction, or related field experience preferred; entry-level candidates with strong mechanical aptitude and work ethic will be considered.
• Familiarity with hand tools and a construction site environment preferred. Certifications and Licenses
• OSHA 10 (Construction) --- required, or ability to obtain within 90 days of hire.
• Aerial / scissor lift operator certification --- ability to obtain within 90 days of hire (company provided).
• Valid driver's license with a dependable vehicle and valid insurance --- required.
• Preferred: BICSI Installer 1 (INST1); First Aid/CPR.

Physical Requirements

• Able to bend, crawl, stoop, kneel, and sit for extended periods.
• Able to lift and move 50 pounds of weight daily as needed.
• Ladder climbing and work on elevated equipment (lift work, scaffolding).
• Able to work overnight, weekend, and after-hours shifts as required for retail rollout and occupied-facility work.
• Local travel or travel to assigned region/site 100% of the time; overnight travel required during rollout programs.
• Basic understanding of electrical wiring and low voltage systems, or demonstrated ability to learn quickly.
• Ability to pull, dress, and support cable installation cleanly and safely under supervision.
• Structured cabling terminat on and testing of Cat5e/Cat6 (patch panel punch-down, jack termination, fluking) --- or ability to learn within the first 90 days.
• Ability to follow written scopes of work, install guides, and direction from the site lead.
• Excellent customer service and professionalism on jobsites and in open, operating retail stores.
• Able to manage time effectively and work efficiently, both with and without direct supervision.
• Great attention to detail, organization, and ability to manage multiple tasks.
• Must have an updated working laptop and smartphone capable of photo documentation and field apps.
• Must be available Monday--Friday with overnight, weekend, and evening availability during rollout schedules.
• Must be available to travel regionally and nationally as needed (300+ mile radius and rollout travel).