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Caterpillar, Inc.

Application Specialist for Work Tools

Peoria, IL, United States

$128,470.00 - $192,710.00

Apply on usnlx.com About employer

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Job details

Pay: $128,470.00 - $192,710.00
Experience: Extensive commercial experience (10+ years) in dealer- and/or customer-facing roles
Posting language: English
Posted: Nov 10, 2026

Original job description

Peoria, Illinois

s-Hertogenbosch, Netherlands

Full time

R0000402830

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Summary

If you want your next role to have a direct impact on customers’ businesses, join Caterpillar’s Customer Solutions Core Regions Heavy Construction Industry Application team as an Application Specialist for Work Tools.

In this role, you will provide technical and market support for Work Tools across North America, Europe, Japan, and ANZP. You will support application and job studies, relay customer requests to the Product Group, manage the new product introduction (NPI) process, and contribute to the market strategy team.

What You Will Do (Job Duties)

Train district and dealer Sales Representatives on application topics, including products, services, and relevant systems and software.
Provide responsive, professional technical support to districts and dealers, delivering the detailed technical, performance, and application data their customers need, always with a customer-first mindset.
Prepare introduction plans for new products (NPI), monitor progress across all NPI elements, and take corrective action as needed. Develop and maintain regional training to support new product launches.
Maintain up-to-date knowledge of the industry, products, and services, and promote Caterpillar’s value advantage to support selling activities.
Mentor less experienced colleagues on all facets of the role, with particular emphasis on product, service, and application knowledge and Caterpillar systems.
Consistently contribute to Voice of Customer (VOC) collection and the development of segmented value selling strategies, and help deploy them.
Serve as the primary link for technical information between the regions and the Product Groups for Work Tools, providing key regional input and helping build business cases for the Unmet Customer Needs process.
Support customer and dealer visits to Cat facilities and other job-related project initiatives.

What You Will Have (Core Skills)

Technical Excellence: Strong product and application knowledge.
Customer Focus and Relationship Management : Ability to build and sustain productive, long-term relationships with customers and vendors through a consultative, customer-back approach, delivering customized solutions, training, and communications that solve customer pain points.
Effective Communication: Ability to deliver clear, compelling communications, including public presentations, that engage diverse internal and external audiences.
Value Selling: Ability to translate offerings and solutions into dollarized customer benefits based on each customer’s business-critical points.
Negotiation: Ability to negotiate successfully and collaboratively across the organization and with external vendors and customers.

Top Candidates Will Also Have

University degree, preferably in engineering, business, or marketing
Regional industry expertise
Knowledge of another language (an advantage)
Extensive commercial experience (10+ years) in dealer- and/or customer-facing roles

Additional Information

Travel: This role requires 50% travel across all Core Regions.
Location: This role is located in Peoria, IL or Den Bosch.
Visa sponsorship and ISE support is not available for this position.
Relocation assistance within the US will be considered.

Summary Pay Range:

$128,470.00 - $192,710.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees

Posting Dates:

November 10, 2026 - November 17, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.

Apply on usnlx.com About employer

More about this job

Skills

Construction industry
Sales
Technical support
Sales activities
Communication skills
Presentation skills
Negotiation

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Work requirements

Jobs in the United States