Jobs in the United States

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Added 1 hour ago
Access Control Specialist
Protection Strategies Inc
Camp Barrett, VA
…success by providing leadership, training, mentorship, and development opportunities. Our competitive benefits and culture of integrity, professionalism, and excellence attracts top talent…
Added 1 hour ago
PS
PART TIME Access Control Specialist
Protection Strategies Inc
Camp Barrett, VA
- Part-time
…success by providing leadership, training, mentorship, and development opportunities. Our competitive benefits and culture of integrity, professionalism, and excellence attracts top talent…
Added 1 hour ago
V
Senior Technical Program Manager, NPI- Consumer Technology
VulcanForms
Devens, MA
- $95,000 to $130,000 USD / year
Support development and tracking of program budgets, including resource planning
Added 1 hour ago
Associate Data Specialist - MUSC Foundation
University Medical Associates (UMA) Only Employees and Financials
United States
The Associate Data Specialist plays a critical role in supporting the MUSC Foundation’s fundraising and engagement operations through strategic data management, systems administration, and…
Added 1 hour ago
Instructional Designer & Process Documentation Specialist
Medical University Hospital Authority (MUHA)
United States
(Continuous) Ability to work rotating shifts
Added 1 hour ago
Program Manager - Learning & Performance Platforms
Medical University Hospital Authority (MUHA)
United States
…instructional technology support and resources to content creators. The Program Manager may also manage external vendor contracts in relation to learning, competency management, actively…
Added 1 hour ago
HG
H&M Department Manager - Palisades Mall
H&M Group
West Nyack, NY
- $26 to $34 USD / hour
Ensure all admin routines for both people and operations are handled in a correct way
Added 1 hour ago
Principal O&M Consultant
Brown and Caldwell
Rancho Cordova, CA
Brown and Caldwell has an exciting opportunity for an experienced Operations Consultant to join our O&M consulting team. This is an opportunity to work in a collaborative team environment…
Added 1 hour ago
Project Manager - Scrum Master
Keystone Consulting, Inc
Madison, WI
The consultant must have · This position must have strong technical
Added 1 hour ago
Senior Operations Technology Engineer
Bora Pharmaceuticals Injectables Inc
United States
Bora Pharmaceuticals is a premier international contract development and manufacturing organization (CDMO) specializing in formulation development, clinical and commercial manufacturing,…
Added 1 hour ago
Analyst II, QC Analytical-3rd-Shift
Bora Pharmaceuticals Injectables Inc
United States
Bora Pharmaceuticals is a premier international contract development and manufacturing organization (CDMO) specializing in formulation development, clinical and commercial manufacturing,…
Added 1 hour ago
C
Technical Customer Support Representative
Catapult
Greenville, SC
- From $55,000 USD / year
Shift: Day shift, 8-hour shift
Added 1 hour ago
SC
Assistant Manager Trainee - Store 707662
Sherwin-Williams Com
Boulder, CO
- $55,100 USD / year
Must have a valid, unrestricted Driver's License · Must have at least a High School diploma or GED
Added 1 hour ago
UO
Clinical Pathology Medical Director; Assistant Professor
University of Colorado Denver
Aurora, CO
- $220,000 to $250,000 USD / year
…laboratory and/or the hospital's extensive point of care testing program as well as to participate in the leadership of other sections of the laboratory depending upon one's interests.The…
Added 1 hour ago
UO
Business Services Professional - 1.0 FTE
University of Colorado Denver
Aurora, CO
- $56,995 to $76,374 USD / year
Hybrid - this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings
Added 1 hour ago
UO
Finance Budget Analyst
University of Colorado Denver
Aurora, CO
- $46,800 USD / year
Hybrid - this role is eligible for a hybrid schedule of three (3) days per week on campus and as needed for in-person meetings
Added 1 hour ago
UO
Research Services Entry Professional
University of Colorado Denver
Aurora, CO
- $24 to $30 USD / hour
Department: Physical Medicine and Rehabilitation/Physical Therapy Program
Added 1 hour ago
TC
VDC Manager - Self Perfom Concrete
Turner Construction
Denver, CO
- $115,000 to $178,000 USD / year
Oversee VDC staff resources for performance and development, identify appropriate training to help with employee development needs.
Added 1 hour ago
UO
Entry Laboratory Science Professional (12-Month Term-Limited)
University of Colorado Denver
Aurora, CO
- $47,811 to $60,816 USD / year
Dr. McKey's lab uses mice and cutting-edge 3D imaging techniques to study the development of the mammalian ovary and the establishment and regulation of adult female fertility. The Entry…
Added 1 hour ago
UO
PRN Senior Instructor Researcher
University of Colorado Denver
Aurora, CO
- $83 USD / hour
Department: School of Medicine General Operations
Added 1 hour ago
Route Service Representative - UniFirst
UniFirst Corporation
Eagan, MN
Training & Development: Formal training through our SCP program to set you up for success as an RSR
Added 1 hour ago
J
Labs and Residencies Manager
Remote, United States
- $150,000 to $165,000 USD / year
Reporting to the Director of Programs, this person will lead curriculum development and manage participant and partner experience. They will also synthesize program insights into…
Added 1 hour ago
EI
1st Shift Robot Part Loader; Pay Starts at $18.21/hour
Excel Industries, LLC
Hesston, KS
- From $18.21 USD / hour
…processes to maintain a consistent workflow to ensure safe operations, quality product and consistent…
Added 1 hour ago
In-home Sales Consultant
Bliss Roofing
Clackamas, OR
Location: Clackamas, OR - home office - expected 1-2 days per week for training/meetings
Added 1 hour ago
In-home Sales Consultant
Bliss Roofing
Bend, OR
Location: Bend, OR - home office - expected 1-2 days per week for training/meetings

Catapult

Technical Customer Support Representative

Greenville, SC, United States

From $55,000 USD / year · Full-time

Apply on letscatapult.applicantpool.com About employer

Applications open in a new tab.

Job details

Pay: From $55,000 USD / year
Job type: Full-time
Posting language: English
Posted: Nov 13, 2026

Original job description

At Catapult, we are supporting our member, Master Power Transmission, in their search for a Technical Customer Support Representative.

The Opportunity

Master Power Transmission is seeking a Technical Customer Service Representative to join the headquarters team in Greenville, South Carolina.

Master Power Transmission is a focused manufacturer of rugged gearboxes and power transmission products. This is not a traditional customer service role. We're looking for someone who enjoys working with technical products, thrives in a fast-paced environment, and can turn complex information into clear, practical solutions for customers.

In this role, you'll serve as a primary point of contact for distributors, OEMs, end users, and internal teams, supporting product selection, quotations, order management, aftermarket parts, technical inquiries, and service needs. You'll collaborate closely with Business Development, Marketing, Purchasing, Manufacturing, Engineering, and our distribution partners to deliver responsive, solutions-focused support.

What You'll Do:

Serve as a primary contact for pricing, quotations, product availability, order status, technical inquiries, service requests, and aftermarket parts support.
Prepare accurate, timely quotations, including product selection, competitive interchanges, pricing, lead times, and commercial terms.
Support customers with product selection and application guidance by gathering requirements and applying mechanical and product knowledge.
Interpret customer specifications, engineering drawings, bills of material, and technical documentation to ensure accurate recommendations and order processing.
Enter, review, and manage customer orders within the ERP system, verifying pricing, part numbers, quantities, delivery requirements, and documentation.
Collaborate with Engineering, Manufacturing, Purchasing, and other internal teams to resolve technical, quality, availability, and delivery-related issues.
Provide proactive communication on order progress, identify potential issues early, and recommend practical solutions.
Support returns, warranty requests, service-related inquiries, replacement part identification, and issue resolution through completion.
Maintain accurate records of customer interactions, quotations, orders, and related activities.
Build long-term customer relationships through professionalism, responsiveness, technical knowledge, and a commitment to solving problems.

What You'll Bring:

Three or more years of experience in technical customer service, inside sales support, order management, or a related role within a manufacturing or industrial-products environment.
Mechanical aptitude and a genuine interest in understanding how industrial products function and are applied.
Ability to read and interpret technical drawings, specifications, bills of material, catalogs, and product documentation.
Experience preparing quotations, processing orders, and working within an ERP or similar business system.
Strong written and verbal communication skills, with the ability to explain technical concepts to diverse audiences.
Excellent organizational skills, attention to detail, and the ability to manage multiple priorities effectively.
A solutions-oriented mindset with a willingness to investigate issues, collaborate across teams, and drive resolution.
Ability to work effectively with Sales, Engineering, Manufacturing, Purchasing, Marketing, and customer organizations.

Preferred Qualifications:

Experience with gearboxes, gear drives, mechanical power transmission products, motors, bearings, conveyors, or similar industrial equipment.
Experience supporting distributors, OEMs, and industrial end users.
Familiarity with competitive product interchanges, application reviews, aftermarket parts support, or technical product selection.
Experience with Acumatica or a comparable manufacturing ERP platform.

What Success Looks Like:

Customers receive accurate, timely, and helpful support.
Quotes and orders are processed accurately and with urgency.
Technical and service-related issues are resolved efficiently with clear communication and ownership.
Internal teams view you as knowledgeable, dependable, and collaborative.
Your product and application expertise continues to grow, enabling you to independently handle increasingly complex inquiries.

Why Join Master Power Transmission?

This role offers the opportunity to build valuable technical and commercial expertise while making a visible impact on customer success and company operations. You'll join a collaborative manufacturing team where responsiveness, continuous learning, practical problem-solving, and strong customer relationships are highly valued.

Work Environment & Schedule:

Location: Greenville, SC, 29607

Work Setting: In-person office environment

Schedule: Monday through Friday

Shift: Day shift, 8-hour shift

Overtime: Opportunities may be available

Employment Type: Full-time

Benefits:

Master Power Transmission offers a competitive benefits package, including:

401(k) with company match
Health insurance
Dental insurance
Vision insurance
Paid time off
Professional development assistance
Referral program

Military Experience Welcome

Candidates with military experience are encouraged to apply. We value discipline, teamwork, technical aptitude, accountability, and commitment to mission success.

Learn more at master-pt.com.

Master Power Transmission is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs, without regard to legally protected characteristics.

Apply on letscatapult.applicantpool.com About employer

More about this job

Skills

Customer service
Sales
Procurement
Product knowledge
Documentation
Process customer orders
ERP
Communication skills
Customer relations
Technical drawings
Organizational skills
Attention to detail
Analyse issues

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Work requirements

Jobs in the United States