Jobs in the United States

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Added 1 min ago
Mgr-RN, Clinical Documentation, Quality, and Process Improvement
SSM Health
Remote, United States
Location: The selected candidate must reside within our four state footprint including MO, IL, OK or WI · Day Shift (United States of America)
Added 1 min ago
Ambulatory Case Manager RN (CASE MGR NEX)
UC Davis Health
CA
Access to free professional development courses and learning opportunities for personal and professional growth
Added 1 min ago
Security Manager
Hyatt
Austin, TX
Must have physical stamina to lift moderate amounts of weight
Added 1 min ago
Environmental Program Coordinator
County of Weld
Greeley, CO
Must have ability and expertise to respond to complaints pertaining to OWTS, waste facilities, and a
Added 1 min ago
Nursing Assistant - General Medical
St. Mary's Medical Center
Duluth, MN
Day Shift: 6:00am - 2:30pm · Evening Shift: 2pm - 10:30pm
Added 2 mins ago
Manager-Crisis Assessment and Mobile Crisis S
Oakland Community Health Network
Pontiac, MI
Provide leadership in staff recruitment, onboarding, training, performance evaluation, professional development, coaching, and competency assessment to ensure staff maintain appropriate…
Added 2 mins ago
Training Program Manager - Transmission & Power Delivery (Hybrid - La Crosse, WI)
Dairyland Power Cooperative
La Crosse, WI
Lead the assessment of organizational competency needs and the design, development, implementation, and continuous improvement of technical training programs utilizing a systematic approach…
Added 2 mins ago
CC
CLINICAL PROGRAM MANAGER
CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES
Rochester, NY
- $65,000 to $68,000 USD / year
Assist in the initiation and implementation of staff development and training programs to maximize professional practice.
Added 3 mins ago
Clinical Manager
Klamath Tribal Health and Family Services
United States
Assist in the development and implementation of the Medical Clinic Quality Improvement Program in concert with the Medical Operations Manager RN. Apply knowledge and experience with…
Added 3 mins ago
3 Nations Wellness Program Director
Klamath Tribal Health & Family Services
Chiloquin, OR
The Director manages wellness staff and oversees grant-funded programs and their budgets, including the Special Diabetes Program for Indians (SDPI), Maternal and Child Health (MCH), Injury…
Added 3 mins ago
Manager, Multi-Disciplinary Operations - Surgery
Denver Health and Hospital Authority
Denver, CO
…comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development…
Added 3 mins ago
Loan Sales Specialist
OneMain Financial
Hermantown, MN
…dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists…
Added 3 mins ago
Outside Sales Professional
Rentokil North America
Detroit Lakes, MN
Partner with Branch Manager to identify revenue streams with our current base and service specialist engagement Develop proposals for customers to resolve existing pest issues while also…
Added 3 mins ago
Nursing Assistant - Float Pool (Day Shifts)
Essentia Health
Brainerd, MN
12 Hour Shifts · Day Shift: 7:00AM - 7:30PM
Added 3 mins ago
Nursing Assistant - Neurotrauma
Essentia Health
Duluth, MN
Day Shift: 6:00am - 2:30pm · Evening Shift: 2pm - 10:30pm
Added 3 mins ago
Nursing Assistant - Neurotrauma
Essentia Health
Duluth, MN
Day Shift: 6:00am - 2:30pm · Evening Shift: 2pm - 10:30pm
Added 3 mins ago
Nursing Assistant - General Medical Unit
Essentia Health
Duluth, MN
Day Shift: 6:00am - 2:30pm · Evening Shift: 2pm - 10:30pm
Added 3 mins ago
Nursing Assistant - Adult Behavioral Health
Essentia Health
Duluth, MN
Professional Development: Opportunities for career growth through training, tuition reimbursement, and educational programs.
Added 3 mins ago
Nursing Assistant - General Medical Unit
Essentia Health
Duluth, MN
Day Shift: 6:00am - 2:30pm · Evening Shift: 2pm - 10:30pm
Added 3 mins ago
P&
HR Generalist
Phillips & Temro Industries Inc.
Eden Prairie, MN
- $11.41 USD / hour
SUMMARY: This position is responsible for providing a broad range of professional HR Generalist support across the employee lifecycle, including employee relations, HR operations,…
Added 3 mins ago
Sr. Manager, People Experience
Fortra LLC. ( HelpSystems LLC )
Eden Prairie, MN
Whether you're an experienced professional or just getting started, your contributions matter at Fortra. If you're passionate about tackling meaningful challenges alongside talented team…
Added 3 mins ago
H
Electronic Enrollment Systems Specialist
HealthPartners
Bloomington, MN
- $27.86 to $41.8 USD / hour
…Responsible for the evaluation of current electronic processes and programs as well as participating in the development, testing, and implementation of system programs and enhancements for…
Added 3 mins ago
AP
Manager of Golf Instruction
Apex Park and Recreation District
Arvada, CO
- $73,125 to $98,275 USD / year
POSITION PURPOSE: Leads the development, delivery, and growth of golf instruction and player-development programs at Indian Tree Golf Club. This position advances accessible, high-quality…
Added 4 mins ago
Analytics Program Manager
Meta
Saint Paul, MN
…limits of distance, and even the rules of physics. Analytics Program Management drives data initiatives to successful delivery. Using clear communication and cross-functional collaboration,…
Added 4 mins ago
SYSTEMS CLINICAL NUTRITION MANAGER II
Compass Group, North America
Saint Paul, MN
Participates in and attends system and departmental meetings, staff development, and professional programs, as appropriate.

Catalyst Family Inc.

Manager, Enrollment Shared Services

Irvine, CA, United States

Apply on gusea1p01.rec.pro.ukg.net About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

The Manager of Enrollment Shared Services leads the centralized functions that support consistent, accurate, and efficient enrollment operations across Catalyst Family Inc. The role is responsible for customer account support, quality assurance, training, enrollment systems and data integrity, reporting, process documentation, and coordination of complex enrollment service requests.

The Manager establishes service standards and performance measures for enrollment and shared-services work, develops scalable processes, and ensures regional Enrollment teams receive timely and reliable technical and administrative support. The role partners closely with Enrollment Operations, Center Operations, Accounting, Compliance, Information Technology, and other internal teams to resolve issues, improve workflows, and maintain audit-ready records.

Key Responsibilities

Oversee Enrollment’s family account support functions, including account research, issue resolution, and coordination with Accounting and Finance.
Develop standards and oversight for Enrollment’s role in monthly billing and reconciliation processes by ensuring enrollment, attendance, authorization, and family account information is complete and accurate.
Monitor unresolved account issues and recurring discrepancies, identify root causes, and recommend corrective actions.
Develop and monitor quality-assurance standards for enrollment, eligibility, certification, recertification, and family-account documentation, including risk assessment and corrective actions.
Partner with Compliance, Contracts, and Enrollment Operations to interpret regulatory or funding updates and incorporate changes into procedures, systems, and training.
Provide first-level oversight of the development and maintenance of enrollment procedures, job aids, templates, quality checklists, escalation guides, and shared-services documentation.
Support the development and implementation of training for Enrollment team, center leadership staff, and other cross-collaborative departments, evaluating ongoing training effectiveness.
Participate in the selection, design, testing, implementation, and improvement of systems and applications supporting enrollment and customer accounts.
Use performance and quality data to identify trends, recommend improvements, and oversee implementation of corrective actions and process improvements.
Establish service expectations for communication with families, centers, regional teams, and internal partners and coordinate escalation processes with collaborating departments.
Build effective working relationships with Center Operations, Accounting, Compliance, Information Technology, and funding partners.
Manage, coach, and develop assigned staff and establish clear responsibilities and performance expectations.
Create role clarity and cross-training plans that strengthen coverage, succession readiness, and continuity of service.
Promote collaboration, accountability, confidentiality, customer service, and continuous improvement consistent with Catalyst Family Inc. values.

Required Qualifications

Bachelor’s degree in business administration, social work, accounting, public administration, or a related field, or an equivalent combination of education and relevant experience.
Four or more years of progressively responsible experience in enrollment, subsidized childcare, customer accounts, program operations, compliance, or a related field.
Three or more years of experience supervising staff or leading a service-oriented operational function.
Demonstrated experience improving workflows, establishing service standards, and using performance data to manage results.
Working knowledge of eligibility, enrollment, attendance, documentation, and regulatory requirements for social services or related programs.
Experience coordinating account research, billing support, reconciliation support, or other financial-adjacent operational processes.

Preferred Qualifications

Experience leading centralized or shared-services operations across multiple regions or programs.
Knowledge of subsidized childcare enrollment, eligibility, funding requirements, and customer-account practices.
Proficiency in a second language.

Key Competencies

Operational leadership and the ability to translate strategy and organizational change into consistent daily practices.
Strong analytical and problem-solving skills, including root-cause analysis and resolution of complex cross-functional issues.
Effective people leadership, coaching, delegation, and performance management.
Clear communication and the ability to build consensus and clarify decision rights with families, employees, leaders, and cross-functional partners.
Strong organization, prioritization, judgment, attention to detail, confidentiality, and ability to manage high-volume work with competing deadlines.

Working Conditions

Generally pleasant working conditions.
Less than 50% of daily assignments involve prolonged physical effort.
Periodic travel to regional offices, centers, training sessions, and operational meetings based on business needs.

Shift Type: Full Time, Exempt | On-Site

Schedule: Monday - Friday, 8 hours per day

What We Offer:

Medical, Dental and Vision Benefits
401(k) Retirement plan and Employee Assistance Program (EAP)
Personal Health Advocate
Paid vacation, sick time, and holidays
Commuter pre-tax benefit
Discounted childcare
Access to the Calm app
Tickets at Work employee discounts
Be constantly in a learning and growth process with training and professional growth advisory

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.

Apply on gusea1p01.rec.pro.ukg.net About employer

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Jobs in the United States