Jobs in the United States

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Added just now
Team Manager
Panera Bread
Madison, WI
As a Team Manager, you’ll be part of the bakery-cafe’s leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect.
Added just now
Team Manager
Panera Bread
Abilene, TX
As a Team Manager, you’ll be part of the bakery-cafe’s leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect.
Added just now
CS
Workday Reporting & Analytics Manager
Collaborative Solutions, LLC (USA)
Remote, United States
- $148,824 to $188,193 USD / year
Workday certification required
Added just now
Store Manager - Del Amo Fashion Center
UNTUCKit
Torrance, CA
"Is your passion in retail?” We are looking for a Retail Store Manager to oversee the daily operations in our store at ... The ideal candidate will have prior management experience and…
Added just now
Key Holder (PT) - Southlake
UNTUCKit
Southlake, TX
Proven work experience as a Supervisor, Key holder or Assistant Manager
Added just now
Store Manager - Mall of America
UNTUCKit
Bloomington, MN
We are looking for a Retail Store Manager to lead our store in our Mall of America store. This role is built for a sales-driven leader who thrives on building client relationships,…
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Keyholder (PT) - Plaza Frontenac
UNTUCKit
St. Louis, MO
Proven work experience as a Supervisor, Key holder or Assistant Manager
Added just now
Keyholder (PT) -Broadway Plaza
UNTUCKit
Walnut Creek, CA
Proven work experience as a Supervisor, Key holder or Assistant Manager
Added just now
Key Holder (FT) - Westfield Valley Fair
UNTUCKit
San Jose, CA
Proven work experience as a Supervisor, Key holder or Assistant Manager
Added just now
Keyholder (PT) - Palo Alto
UNTUCKit
Palo Alto, CA
Proven work experience as a Supervisor, Key holder or Assistant Manager
Added just now
Store Manager - Broadway Plaza
UNTUCKit
Walnut Creek, CA
"Is your passion in retail?” We are looking for a Retail Store Manager to oversee the daily operations in our store at ... The ideal candidate will have prior management experience and…
Added 1 min ago
Operations Manager (2nd Shift)
Decostar Industries Inc.
Carrollton, GA
· Must have Bachelor’s Degree in Mechanical or Electrical Engineering
Added 1 min ago
Principal Tech. Prog. Manager, Amazon Leo Customer Terminals
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
As a Principal Technical Program Manager, you will manage the complete lifecycle of complex hardware device portfolios and their integrated software systems, delivering products with…
Added 1 min ago
Senior Business Development Manager , Amazon Shipping
Amazon.com Services LLC
New York, NY · Chicago, IL
-The Sr. Business Development Manager is responsible for broadening Amazon Shipping adoption through institution wide deployment and developing relationships with decision makers across…
Added 1 min ago
Water Resources Engineering Section Manager
HNTB Corporation
Arlington, VA
…IIIA Design-Build project and the NOVA District Megaprojects Program support services. With a strong backlog of impactful work and continued growth across the region, we are seeking…
Added 1 min ago
Airport Manager
HNTB Corporation
Tampa, FL · Bartow, FL
Supports the Program Manager by effectively managing and delivering PMC services in the area or area(s) assigned.
Added 1 min ago
HS
TEMPORARY Environmental Services Department Manager (Full Time)
Healthcare Services Group, Inc.
SAN RAFAEL, CA
- $21 to $26 USD / hour
- Full-time
This is a TEMPORARY opportunity for managerial coverage for an existing manager who is out on a leave of absence. Though there may be potential for long term employment upon the completion…
Added 1 min ago
HS
Temporary Environmental Services Department Manager (Full Time)
Healthcare Services Group, Inc.
DALY CITY, CA
- $26 to $28 USD / hour
- Full-time
This is a TEMPORARY opportunity for managerial coverage for an existing manager who is out on a leave of absence. Though there may be potential for long term employment upon the completion…
Added 2 mins ago
Mgr, Production - SowLogic
GROWMARK, Inc.
Tifton, GA
To support SowLogic Plant Production and sales program by monitoring plant production at all active greenhouse partners, assisting with data entry for usability percentage and total plant…
Added 2 mins ago
FE
Data Engineer Advisor
Federal Express Corporation
Plano, TX
- $8,007.29 to $18,149.85 USD / month
Candidates must live within 50 miles of the campus location
Added 2 mins ago
FE
Data Engineer II
Federal Express Corporation
Plano, TX
- $7,094.23 to $15,607.31 USD / month
Candidates must live within 50 miles of the campus location
Added 2 mins ago
Senior IT Operations Manager
Airbus Americas, Inc.
Kinston, NC
…working in close coordination with the Digital Site Relationship Manager (SRM) across a highly matrixed organization. Together, you will collaborate with Network Operations, Hosting, Tech…
Added 2 mins ago
Infection Control & Employee Health Nurse Manager
Greater Baden Medical Services, Inc.
Brandywine, MD
The Infection Control & Employee Health Nurse Manager provides strategic leadership and operational oversight for all infection prevention, control, and surveillance activities, as well as…
Added 2 mins ago
Marketing Communications Manager
Integrity Marketing Group
Dallas, TX
The broad objective for Marketing Communications Manager is to be responsible for the development and supervision of all marketing and communications strategies for the company. This…
Added 3 mins ago
Program Manager I - Fitness
Health Fitness Corporation
Chicago, IL
(Note: certification must have an in-person component and not 100% online/OSHA compliant)

Closed listing

Catalyst Family Inc.

Manager, Enrollment Shared Services

Irvine, CA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Manager of Enrollment Shared Services leads the centralized functions that support consistent, accurate, and efficient enrollment operations across Catalyst Family Inc. The role is responsible for customer account support, quality assurance, training, enrollment systems and data integrity, reporting, process documentation, and coordination of complex enrollment service requests.

The Manager establishes service standards and performance measures for enrollment and shared-services work, develops scalable processes, and ensures regional Enrollment teams receive timely and reliable technical and administrative support. The role partners closely with Enrollment Operations, Center Operations, Accounting, Compliance, Information Technology, and other internal teams to resolve issues, improve workflows, and maintain audit-ready records.

Key Responsibilities

Oversee Enrollment’s family account support functions, including account research, issue resolution, and coordination with Accounting and Finance.
Develop standards and oversight for Enrollment’s role in monthly billing and reconciliation processes by ensuring enrollment, attendance, authorization, and family account information is complete and accurate.
Monitor unresolved account issues and recurring discrepancies, identify root causes, and recommend corrective actions.
Develop and monitor quality-assurance standards for enrollment, eligibility, certification, recertification, and family-account documentation, including risk assessment and corrective actions.
Partner with Compliance, Contracts, and Enrollment Operations to interpret regulatory or funding updates and incorporate changes into procedures, systems, and training.
Provide first-level oversight of the development and maintenance of enrollment procedures, job aids, templates, quality checklists, escalation guides, and shared-services documentation.
Support the development and implementation of training for Enrollment team, center leadership staff, and other cross-collaborative departments, evaluating ongoing training effectiveness.
Participate in the selection, design, testing, implementation, and improvement of systems and applications supporting enrollment and customer accounts.
Use performance and quality data to identify trends, recommend improvements, and oversee implementation of corrective actions and process improvements.
Establish service expectations for communication with families, centers, regional teams, and internal partners and coordinate escalation processes with collaborating departments.
Build effective working relationships with Center Operations, Accounting, Compliance, Information Technology, and funding partners.
Manage, coach, and develop assigned staff and establish clear responsibilities and performance expectations.
Create role clarity and cross-training plans that strengthen coverage, succession readiness, and continuity of service.
Promote collaboration, accountability, confidentiality, customer service, and continuous improvement consistent with Catalyst Family Inc. values.

Required Qualifications

Bachelor’s degree in business administration, social work, accounting, public administration, or a related field, or an equivalent combination of education and relevant experience.
Four or more years of progressively responsible experience in enrollment, subsidized childcare, customer accounts, program operations, compliance, or a related field.
Three or more years of experience supervising staff or leading a service-oriented operational function.
Demonstrated experience improving workflows, establishing service standards, and using performance data to manage results.
Working knowledge of eligibility, enrollment, attendance, documentation, and regulatory requirements for social services or related programs.
Experience coordinating account research, billing support, reconciliation support, or other financial-adjacent operational processes.

Preferred Qualifications

Experience leading centralized or shared-services operations across multiple regions or programs.
Knowledge of subsidized childcare enrollment, eligibility, funding requirements, and customer-account practices.
Proficiency in a second language.

Key Competencies

Operational leadership and the ability to translate strategy and organizational change into consistent daily practices.
Strong analytical and problem-solving skills, including root-cause analysis and resolution of complex cross-functional issues.
Effective people leadership, coaching, delegation, and performance management.
Clear communication and the ability to build consensus and clarify decision rights with families, employees, leaders, and cross-functional partners.
Strong organization, prioritization, judgment, attention to detail, confidentiality, and ability to manage high-volume work with competing deadlines.

Working Conditions

Generally pleasant working conditions.
Less than 50% of daily assignments involve prolonged physical effort.
Periodic travel to regional offices, centers, training sessions, and operational meetings based on business needs.

Shift Type: Full Time, Exempt | On-Site

Schedule: Monday - Friday, 8 hours per day

What We Offer:

Medical, Dental and Vision Benefits
401(k) Retirement plan and Employee Assistance Program (EAP)
Personal Health Advocate
Paid vacation, sick time, and holidays
Commuter pre-tax benefit
Discounted childcare
Access to the Calm app
Tickets at Work employee discounts
Be constantly in a learning and growth process with training and professional growth advisory

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.

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Jobs in the United States