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CG
Senior Enterprise Architect
Capio Group
Remote, United States
- $130,000 to $140,000 USD / year
…architecture strategy, development and management, business process design and reengineering, and support the attainment of business strategy and its alignment with processes and…
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On site South Carolina Cloud Architect – Managed IT Services (5843)
SMX
Columbia, SC · Hollywood, MD
We are seeking an experienced Cloud Architect to join our State and Local Platforms and Data Managed Services team. In this key role, you will design, implement, and manage cloud solutions…
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AC
Senior Software Engineer - Transport Infrastructure
ATOMS Careers page
San Francisco, CA
- $180,000 to $220,000 USD / year
Design resilient, low-latency networking solutions to manage data communication between autonomous vehicles operating in the field and distributed cloud data centers.
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BV
Looker Developer
Bright Vision Technologies
Irving / Las Colinas, NJ
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Looker Developer to design, develop, test, and support enterprise software applications and services using the technology stack relevant to the…
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BV
Data Quality Engineer
Bright Vision Technologies
Fremont / East Bay, CA
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Data Quality Engineer to design, build, validate, and support data solutions that make trusted information available for enterprise operations,…
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BV
Data Analyst
Bright Vision Technologies
Fremont / East Bay, CA
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Data Analyst to design, build, validate, and support data solutions that make trusted information available for enterprise operations, analytics, and…
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BV
Power BI Developer
Bright Vision Technologies
Edison / Middlesex County,, NJ
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Power BI Developer to design, build, validate, and support data solutions that make trusted information available for enterprise operations,…
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BV
Tableau Developer
Bright Vision Technologies
Edison / Middlesex County, NJ
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Tableau Developer to design, build, validate, and support data solutions that make trusted information available for enterprise operations,…
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BV
Data Modeler
Bright Vision Technologies
Sunnyvale / South Bay, CA
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Data Modeler to design, build, validate, and support data solutions that make trusted information available for enterprise operations, analytics, and…
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BV
BI Developer
Bright Vision Technologies
Sunnyvale / South Bay, CA
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a BI Developer to design, develop, test, and support enterprise software applications and services using the technology stack relevant to the project.…
Added just now
BV
Data Warehouse Developer
Bright Vision Technologies
Sunnyvale / South Bay, CA
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Data Warehouse Developer to design, build, validate, and support data solutions that make trusted information available for enterprise operations,…
Added just now
BV
Senior Data Analyst
Bright Vision Technologies
Fremont / East Bay, CA
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Senior Data Analyst to design, build, validate, and support data solutions that make trusted information available for enterprise operations,…
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Junior Environmental Engineer
Anchor QEA
CAMILLUS, NY
Added 1 min ago
16342 - Data Warehouse Architect 3
Smith Johnson Tech
Lansing, MI
· Oversee the design, development, and maintenance of data pipelines that move, transform, and prepare data for analytics and operational systems.
Added 1 min ago
Manager Internal Audit
Health Care Service Corp.
Chicago, IL · Helena, MT · Oklahoma City, OK · Richardson, TX
This is a Flex (Hybrid) role: 3 days in office; 2 days remote
Added 1 min ago
Quality Engineer - Rome, NY
Indium Corporation
Rome, NY
Reduce process variation with DOE (Design of Experiments) and data analysis methods, implementing data driven corrective actions
Added 1 min ago
U
Software Engineer II (Backend) - Fulfillment Shopping
Uber
New York City, NY
- $171,000 to $190,000 USD / year
Strong understanding of computer science fundamentals, including object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis.
Added 1 min ago
U
Senior Strategy and Operations Manager, Delivery
Uber
New York City, NY
- $131,000 to $145,000 USD / year
…Courier (supply partner), Marketplace, and Merchant. You’ll design and lead high-impact projects and experiments to drive growth and…
Added 1 min ago
MA
Transformation Delivery Lead
Method, a GlobalLogic company
Remote, United States
- $145,000 to $200,000 USD / year
Method is a global design and engineering consultancy founded in 1999. We believe that innovation should be meaningful, beautiful, and human. We craft practical, powerful digital…
Added 1 min ago
Principal Architect
Highmark Health
Remote, United States
10 years of experience in Architecture, design, and implementation of complex systems and solutions.
Added 1 min ago
Manufacturing Process Engineer - Machining
General Motors
Buffalo, NY
This position may require off-shift work - candidates must have flexibility to work any shift
Added 1 min ago
O
Enterprise Architect - Network and Connectivity
Oracle
Albany, NY
- $97,800 to $209,500 USD / year
…mission-driven organization. In this role, you will lead the tactical design and delivery of enterprise health IT architecture across large-scale federal healthcare environments. You will…
Added 1 min ago
Senior CXO Customer Advocacy Manager
Rubrik
Albany, NY
…customers, lead discovery conversations, and translate complex data security and cyber resilience outcomes into narratives that hold up at the board and C-suite level. They also own CXO…
Added 1 min ago
O
Consulting Solution Senior Director (Federal Program Manager)
Oracle
Albany, NY
- $146,300 to $306,400 USD / year
…operational dependencies. You will lead implementation strategy from design and data collection through build, testing and validation, training, activation preparation, and transition…
Added 1 min ago
T
Data Architect
TEKsystems
Rochester, NY
- $75 to $95 USD / hour
We are seeking an experienced Data Architect to lead the design, governance, and evolution of enterprise data platforms and solutions. This role will support a large-scale data…

Closed listing

Catalyst Family Inc.

Manager, Enrollment Shared Services

Irvine, CA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Manager of Enrollment Shared Services leads the centralized functions that support consistent, accurate, and efficient enrollment operations across Catalyst Family Inc. The role is responsible for customer account support, quality assurance, training, enrollment systems and data integrity, reporting, process documentation, and coordination of complex enrollment service requests.

The Manager establishes service standards and performance measures for enrollment and shared-services work, develops scalable processes, and ensures regional Enrollment teams receive timely and reliable technical and administrative support. The role partners closely with Enrollment Operations, Center Operations, Accounting, Compliance, Information Technology, and other internal teams to resolve issues, improve workflows, and maintain audit-ready records.

Key Responsibilities

Oversee Enrollment’s family account support functions, including account research, issue resolution, and coordination with Accounting and Finance.
Develop standards and oversight for Enrollment’s role in monthly billing and reconciliation processes by ensuring enrollment, attendance, authorization, and family account information is complete and accurate.
Monitor unresolved account issues and recurring discrepancies, identify root causes, and recommend corrective actions.
Develop and monitor quality-assurance standards for enrollment, eligibility, certification, recertification, and family-account documentation, including risk assessment and corrective actions.
Partner with Compliance, Contracts, and Enrollment Operations to interpret regulatory or funding updates and incorporate changes into procedures, systems, and training.
Provide first-level oversight of the development and maintenance of enrollment procedures, job aids, templates, quality checklists, escalation guides, and shared-services documentation.
Support the development and implementation of training for Enrollment team, center leadership staff, and other cross-collaborative departments, evaluating ongoing training effectiveness.
Participate in the selection, design, testing, implementation, and improvement of systems and applications supporting enrollment and customer accounts.
Use performance and quality data to identify trends, recommend improvements, and oversee implementation of corrective actions and process improvements.
Establish service expectations for communication with families, centers, regional teams, and internal partners and coordinate escalation processes with collaborating departments.
Build effective working relationships with Center Operations, Accounting, Compliance, Information Technology, and funding partners.
Manage, coach, and develop assigned staff and establish clear responsibilities and performance expectations.
Create role clarity and cross-training plans that strengthen coverage, succession readiness, and continuity of service.
Promote collaboration, accountability, confidentiality, customer service, and continuous improvement consistent with Catalyst Family Inc. values.

Required Qualifications

Bachelor’s degree in business administration, social work, accounting, public administration, or a related field, or an equivalent combination of education and relevant experience.
Four or more years of progressively responsible experience in enrollment, subsidized childcare, customer accounts, program operations, compliance, or a related field.
Three or more years of experience supervising staff or leading a service-oriented operational function.
Demonstrated experience improving workflows, establishing service standards, and using performance data to manage results.
Working knowledge of eligibility, enrollment, attendance, documentation, and regulatory requirements for social services or related programs.
Experience coordinating account research, billing support, reconciliation support, or other financial-adjacent operational processes.

Preferred Qualifications

Experience leading centralized or shared-services operations across multiple regions or programs.
Knowledge of subsidized childcare enrollment, eligibility, funding requirements, and customer-account practices.
Proficiency in a second language.

Key Competencies

Operational leadership and the ability to translate strategy and organizational change into consistent daily practices.
Strong analytical and problem-solving skills, including root-cause analysis and resolution of complex cross-functional issues.
Effective people leadership, coaching, delegation, and performance management.
Clear communication and the ability to build consensus and clarify decision rights with families, employees, leaders, and cross-functional partners.
Strong organization, prioritization, judgment, attention to detail, confidentiality, and ability to manage high-volume work with competing deadlines.

Working Conditions

Generally pleasant working conditions.
Less than 50% of daily assignments involve prolonged physical effort.
Periodic travel to regional offices, centers, training sessions, and operational meetings based on business needs.

Shift Type: Full Time, Exempt | On-Site

Schedule: Monday - Friday, 8 hours per day

What We Offer:

Medical, Dental and Vision Benefits
401(k) Retirement plan and Employee Assistance Program (EAP)
Personal Health Advocate
Paid vacation, sick time, and holidays
Commuter pre-tax benefit
Discounted childcare
Access to the Calm app
Tickets at Work employee discounts
Be constantly in a learning and growth process with training and professional growth advisory

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.

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Jobs in the United States