Jobs in the United States

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Added 2 mins ago
Medical Laboratory Scientist Trainee/1, UWMC – Montlake Transfusion Services
University of Washington
Seattle, WA
Evening Shift 1500-2330
Added 2 mins ago
Medical Laboratory Scientist Training & Education Lead, UWMC Montlake Transfusion Services Lab
University of Washington
Seattle, WA
…on-boarding, competency assessment, continuing education, and staff development activities to support safe, compliant, and effective transfusion service operations in accordance with CAP,…
Added 2 mins ago
Sustainability Field Services Manager - Medical Surgical (West)
CVS Covidien Sales LLC
Remote, United States
Coordinate with internal operations, sustainability, marketing, finance, and external program partners, as appropriate, to resolve operational issues and deliver a reliable customer…
Added 3 mins ago
Project Development Director
Chemours
DE
The Project Development Director partners closely with Business, Operations, Commercial, Engineering, Manufacturing, Technology, HSE, Supply Chain, Finance, and external stakeholders to…
Added 4 mins ago
FEMA Public Assistance - Technical Specialist - Reservist On Call
ICF
Reston, VA
Must Have qualifications must be met to be considered · MUST HAVE Qualifications:
Added 4 mins ago
Business Development Director
Key Talent Group
Denver, CO
The primary function of the Business Development Director is to find, qualify, pursue and win new work. The BD Director owns the company's new work pipeline from the first conversation with…
Added 5 mins ago
NC
HS Teacher, College and Career, (.5 FTE), Temp
North Clackamas Schools
Milwaukie, OR
- $58,788 to $111,463 USD / year
Must hold or be able to obtain Oregon Educator licensure with a Subject Matter Endorsement specific to the content area taught in this position (i.e · must hold biology endorsement if teaching biology)
Added 6 mins ago
CO
Deputy Zoning Administrator
City of Hampton
Hampton, VA
- $67,445 to $87,679 USD / year
Must possess a valid driver’s license and must have and maintain a satisfactory driving record based on the City of Hampton’s criteria
Added 7 mins ago
Director Diagnostic Imaging Support Services
Banner Health Corporate
United States
…This opportunity is also eligible for our Management Incentive Program, as part of your Total Rewards package. Banner Health offers a variety of benefits to help you and your family. We…
Added 9 mins ago
Sentinel- Principal or Sr. Principal Program Planning and Scheduling Analyst (Level 3/4) - (20609)
CORP-Corporate Office
United States
Northrop Grumman Defense Systems is seeking Principal Program Planning & Scheduling Analyst /Sr. Principal Program Planning & Scheduling Analyst. This opening is in Roy, UT and will support…
Added 9 mins ago
Sentinel - Program Planning and Scheduling Analyst (2 or 3) 20705
CORP-Corporate Office
United States
Northrop Grumman Defense Systems is seeking a Program Planning and Scheduling Analyst level 2 or 3 to join our team of qualified, diverse individuals. This position will be located at Roy,…
Added 9 mins ago
Sr Principal Program Cost Control Analyst
CORP-Corporate Office
United States
This Program Control Analyst duties could include; support the development of budget baselines and maintain cost/schedule integration; support preparation of budgets, schedules, and…
Added 9 mins ago
Senior Principal Budget Analyst
CORP-Corporate Office
United States
Must have the ability to obtain and maintain a US Government Secret Clearance
Added 10 mins ago
Shopper Experience Associate Manager – Sam's Club
The Clorox Sales Company
Bentonville, AR
…cross-functionally with Clorox Brand, Sales, Media, Supply Chain, and Finance. Support Joint Business Planning and manage assigned budgets to deliver measurable, profitable…
Added 10 mins ago
UT
Advanced Training Recruitment Manager
Universal Technical Institute
Avondale, AZ
- $107,000 to $110,000 USD / year
The Manager, Advanced Training Recruitment provides support and coaching to the Student Development Advisors (SDAs) to drive student starts for Manufacturer Specific Advanced Training…
Added 12 mins ago
Legal Counsel, Franchise Regulatory
at Marriott
Bethesda, MD
…closely with corporate departments and disciplines, including Development, Owner & Franchise Services, Operations, Finance, Brand, and other Law Department practice groups. The work of the…
Added 12 mins ago
Manager, SEC Reporting & Accounting Policy
Schlage Lock Company LLC
Carmel, IN
5-8 years of total accounting experience required with preferred experience in external reporting
Added 12 mins ago
Credit & Collections Analyst
Allegion Access Technologies LLC
Carmel, IN
This candidate must possess excellent verbal and written communication skills an express themselves in a professional manner
Added 15 mins ago
Renovation & Repair Assistant Supervisor
Colorado State University
Fort Collins, CO
…rotating basis with other staff to support the after-hour response…
Added 15 mins ago
Lead Commercial Dining Equipment Technician
Colorado State University
Fort Collins, CO
Participate in required safety, technical, customer service, and professional development activities while promoting safe work practices and repair quality.
Added 15 mins ago
Financial Advisor
Wealth Enhancement Group, LLC
Lancaster, CA
…for a variable compensation and participation in our equity…
Added 19 mins ago
Manager, Logistics
Planar Systems
Hillsboro, OR
Partners with Sales, Engineering, Planning, Procurement, Finance, Customer Service, and IT to support business and customer requirements.
Added 19 mins ago
C
Manager Program Implementation, Street Medicine Operations
CalOptima
Orange, CA
- From $99,902 USD / year
- Oversees program budgets, supports financial planning, and ensures appropriate payment monitoring in collaboration with Finance and Claims.
Added 20 mins ago
Grants & Strategic Projects Specialist
Friends Outside
Stockton, CA
…and develop funding sources to support existing and planned program activities as well as lead the development, writing, and submission of grant proposals to federal, state, and private…
Added 21 mins ago
Director, PMO MiTek Fwd/COE
MiTek USA Inc
Chesterfield, MO
…Management Office and oversee delivery of the MiTek Forward program, our global S/4HANA ERP transformation as well as our newly established Center of Excellence. The Director will set the…

Catalyst Family Inc.

Manager, Enrollment Shared Services

Irvine, CA, United States

Apply on mycatalyst.rec.pro.ukg.net About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

The Manager of Enrollment Shared Services leads the centralized functions that support consistent, accurate, and efficient enrollment operations across Catalyst Family Inc. The role is responsible for customer account support, quality assurance, training, enrollment systems and data integrity, reporting, process documentation, and coordination of complex enrollment service requests.

The Manager establishes service standards and performance measures for enrollment and shared-services work, develops scalable processes, and ensures regional Enrollment teams receive timely and reliable technical and administrative support. The role partners closely with Enrollment Operations, Center Operations, Accounting, Compliance, Information Technology, and other internal teams to resolve issues, improve workflows, and maintain audit-ready records.

Key Responsibilities

Oversee Enrollment’s family account support functions, including account research, issue resolution, and coordination with Accounting and Finance.
Develop standards and oversight for Enrollment’s role in monthly billing and reconciliation processes by ensuring enrollment, attendance, authorization, and family account information is complete and accurate.
Monitor unresolved account issues and recurring discrepancies, identify root causes, and recommend corrective actions.
Develop and monitor quality-assurance standards for enrollment, eligibility, certification, recertification, and family-account documentation, including risk assessment and corrective actions.
Partner with Compliance, Contracts, and Enrollment Operations to interpret regulatory or funding updates and incorporate changes into procedures, systems, and training.
Provide first-level oversight of the development and maintenance of enrollment procedures, job aids, templates, quality checklists, escalation guides, and shared-services documentation.
Support the development and implementation of training for Enrollment team, center leadership staff, and other cross-collaborative departments, evaluating ongoing training effectiveness.
Participate in the selection, design, testing, implementation, and improvement of systems and applications supporting enrollment and customer accounts.
Use performance and quality data to identify trends, recommend improvements, and oversee implementation of corrective actions and process improvements.
Establish service expectations for communication with families, centers, regional teams, and internal partners and coordinate escalation processes with collaborating departments.
Build effective working relationships with Center Operations, Accounting, Compliance, Information Technology, and funding partners.
Manage, coach, and develop assigned staff and establish clear responsibilities and performance expectations.
Create role clarity and cross-training plans that strengthen coverage, succession readiness, and continuity of service.
Promote collaboration, accountability, confidentiality, customer service, and continuous improvement consistent with Catalyst Family Inc. values.

Required Qualifications

Bachelor’s degree in business administration, social work, accounting, public administration, or a related field, or an equivalent combination of education and relevant experience.
Four or more years of progressively responsible experience in enrollment, subsidized childcare, customer accounts, program operations, compliance, or a related field.
Three or more years of experience supervising staff or leading a service-oriented operational function.
Demonstrated experience improving workflows, establishing service standards, and using performance data to manage results.
Working knowledge of eligibility, enrollment, attendance, documentation, and regulatory requirements for social services or related programs.
Experience coordinating account research, billing support, reconciliation support, or other financial-adjacent operational processes.

Preferred Qualifications

Experience leading centralized or shared-services operations across multiple regions or programs.
Knowledge of subsidized childcare enrollment, eligibility, funding requirements, and customer-account practices.
Proficiency in a second language.

Key Competencies

Operational leadership and the ability to translate strategy and organizational change into consistent daily practices.
Strong analytical and problem-solving skills, including root-cause analysis and resolution of complex cross-functional issues.
Effective people leadership, coaching, delegation, and performance management.
Clear communication and the ability to build consensus and clarify decision rights with families, employees, leaders, and cross-functional partners.
Strong organization, prioritization, judgment, attention to detail, confidentiality, and ability to manage high-volume work with competing deadlines.

Working Conditions

Generally pleasant working conditions.
Less than 50% of daily assignments involve prolonged physical effort.
Periodic travel to regional offices, centers, training sessions, and operational meetings based on business needs.

Shift Type: Full Time, Exempt | On-Site

Schedule: Monday - Friday, 8 hours per day

What We Offer:

Medical, Dental and Vision Benefits
401(k) Retirement plan and Employee Assistance Program (EAP)
Personal Health Advocate
Paid vacation, sick time, and holidays
Commuter pre-tax benefit
Discounted childcare
Access to the Calm app
Tickets at Work employee discounts
Be constantly in a learning and growth process with training and professional growth advisory

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.

Apply on mycatalyst.rec.pro.ukg.net About employer

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Jobs in the United States