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Cloud & AI Security Architect
Elevance Health
Indianapolis, IN · Atlanta, GA · Grand Prairie, TX
…Application Engineering, Detection Engineering, and Security Operations to ensure cloud-native security telemetry, detection, and response capabilities are deployed, monitored, and…
Added 1 min ago
Research Intern
The Voleon Group
Berkeley, CA · New York City, NY
- Apply expertise in a technical field such as statistics, mathematics, computer science, engineering, or operations research, to challenging problems in a burgeoning technical field
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Platform Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Collaborate with product, architecture, QA, and operations teams through release and production support.
Added 1 min ago
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Terraform Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
…security, observability, automation, and dependable service operations. The successful candidate will apply practical expertise in Terraform, reusable modules, remote state, cloud…
Added 1 min ago
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ETL Architect
Bright Vision Technologies
Frisco / North Dallas, TX
- $115,000 to $165,000 USD / year
…solutions that make trusted information available for enterprise operations, analytics, and decision-making. The work includes data integration, modeling, quality, performance, and…
Added 1 min ago
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ETL Developer
Bright Vision Technologies
Frisco / North Dallas, TX
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a ETL Developer to design, build, validate, and support data solutions that make trusted information available for enterprise operations, analytics,…
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SAP Basis Administrator
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
…upgrades, HANA, monitoring, performance, and SAP technical operations, work with cross-functional teams, and contribute to reliable, maintainable solutions through the delivery…
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Databricks Engineer
Bright Vision Technologies
Irving / Las Colinas, TX
- $115,000 to $165,000 USD / year
…solutions that make trusted information available for enterprise operations, analytics, and decision-making. The work includes data integration, modeling, quality, performance, and…
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Build and Release Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Collaborate with product, architecture, QA, and operations teams through release and production support.
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CI/CD Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Collaborate with product, architecture, QA, and operations teams through release and production support.
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Databricks Architect
Bright Vision Technologies
Fremont / East Bay, CA
- $115,000 to $165,000 USD / year
…solutions that make trusted information available for enterprise operations, analytics, and decision-making. The work includes data integration, modeling, quality, performance, and…
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Informatica Developer
Bright Vision Technologies
Irving / Las Colinas, TX
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Informatica Developer to design, build, validate, and support data solutions that make trusted information available for enterprise operations,…
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Docker Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
…security, observability, automation, and dependable service operations. The successful candidate will apply practical expertise in Docker, container images, registries, Linux, image…
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Apache Spark Developer
Bright Vision Technologies
Edison / Middlesex County, NJ
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Apache Spark Developer to design, build, validate, and support data solutions that make trusted information available for enterprise operations,…
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H&M Sales Advisor - Diamond Center
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Anchorage, AK
- $16 USD / hour
Retain and share your service, fashion and store operations knowledge and skills with colleagues
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Cloud Architect
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
…security, observability, automation, and dependable service operations. The successful candidate will apply practical expertise in the enterprise platform, tools, and delivery methods…
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DevOps Lead
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Remote, United States
- $115,000 to $165,000 USD / year
…security, observability, automation, and dependable service operations. The successful candidate will apply practical expertise in CI/CD, Git, scripting, build/release automation,…
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Site Reliability Engineer
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Remote, United States
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Devops Engineer
Bright Vision Technologies
Remote, United States
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Supply Chain Solutions Lead, Industry Specialist & Solutions, Auto & Manufacturing
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…and industrial enterprises reimagine their supply chains and operations using the power of the cloud? Amazon Web Services (AWS) is seeking an experienced Technical Business Development…
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Cloud Technical Account Manager, ES - NAMER - US-ISV
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PM II, Labor and Scheduling, Worldwide Grocery Stores (WWGS), Operations Business Support
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Kubernetes Engineer
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Remote, United States
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Cass Information Systems

Manager, Auditing Operations

Bridgeton, MO, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

The Manager, Auditing Operations is responsible for leading audit operations and managing team performance to ensure quality, efficiency, client satisfaction, and operational excellence. This role provides leadership and direction for audit activities, drives process improvement initiatives, supports technology and automation efforts, manages client and carrier issue resolution, and ensures compliance with established procedures, contractual requirements, and company standards.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

Provides day-to-day oversight of the department/team, develops appropriate metrics to assess performance, ensures job procedures are documented and followed, and provides continuous feedback to evaluate and address performance.
Analyzes operational and audit performance trends using reporting and data analysis to identify root causes, support decision making, and drive process improvements that enhance quality, efficiency, and client outcomes.
Serves as primary escalation point for the resolution of audit related issues involving clients, carriers and internal systems.
Partners with IT to identify, document, and prioritize systematic rating defects and enhancements, and validates fixes before and after deployment.
Coordinates with offshore audit leadership to keep processes, changes, and priorities aligned across sites; supports workload balancing and capacity planning.
Responds to client relations inquiries and concerns regarding audit activities and service delivery.
Assists the Sales and Marketing Department in their business development efforts as needed.
Ensures the audit staff works with the rate loading group to have contracts loaded correctly in the rating engine(s), and that all necessary rating elements are present and applied. Escalates data integrity issues to the appropriate source owner.
Identifies automation opportunities within the audit workflow, supports implementation, and measures resulting gains in productivity, accuracy and service quality.
Oversees employee training and development activities and provides coaching, guidance, and training support as needed to ensure employees perform their responsibilities effectively.
Creates a work environment where employees are encouraged to identify process improvements and suggestions that have returns in terms of increased efficiency, accuracy, and client satisfaction
Performs special projects, as requested.
Other duties as needed or assigned.

SKILLS AND ABILITIES REQUIRED:

Good analytical skills and the ability to perform with little or no supervision.
Excellent interpersonal skills, including strong verbal and written communication skills to interact with both internal and external customers.
Extensive knowledge of transportation rate applications, carrier contracts, tariffs, and pricing structures across multiple transportation modes, including domestic and international markets preferred.
Working knowledge of rating engines preferred.
Capable of handling the most complex audit applications.
Extensive knowledge of automation tools, workflow improvement methodologies, and technology implementation.
Demonstrated leadership experience with the ability to effectively lead, develop, and motivate employees; direct team management experience preferred.
Ability to lead experienced staff through process and technology change.
Advanced skills in Microsoft Office suite, with a focus on Microsoft SQL and emerging AI tools such as Claude and Copilot preferred.

MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED:

Bachelor's degree in accounting, supply chain or business administration including transportation and carrier pricing related courses or equivalent combination of education and work experience.
3-5 years of freight audit or rating experience with a carrier, shipper, or third-party audit provider or equivalent.
1-3 years of leadership experience or equivalent

APPLICATION PROCESS:

You can directly apply through Cass's website at https://www.cassinfo.com/careers. Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.

ABOUT OUR COMPANY:

Cass Information Systems, Inc. (NASDAQ: CASS) is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communication networks, facilities, and other operations. Disbursing over $94 billion annually on behalf of its clients, and with total assets of $2.5 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly-owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000®. More information is available at www.cassinfo.com.

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