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Added 1 hour ago
CW
Diesel Technician - $7500 Sign On Bonus
Casella Waste Systems, Inc.
Batavia, NY
- $28 to $40 USD / hour
The candidate must have a minimum of 1-year experience inspecting, troubleshooting, and repairing trucks and stationary equipment
Added 5 hours ago
Customer Care Representative
Casella Waste Systems, Inc.
Rutland, VT
Added 6 hours ago
CW
Customer Care Representative
Casella Waste Systems, Inc.
Clifton Park, NY
- $20 to $22 USD / hour
Added 1 day ago
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Helper
Casella Waste Systems, Inc.
Hopewell Junction, NY
- $17 to $18 USD / hour
Added 1 day ago
CW
CDL Driver
Casella Waste Systems, Inc.
White River Jct, VT
- $25 to $28 USD / hour
The driver must have the ability to make positive contributions to their surrounding communities on behalf of Casella
Added 1 day ago
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CDL Driver Apprentice
Casella Waste Systems, Inc.
White River Jct, VT
- $24 to $26 USD / hour
Added 1 day ago
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Market Area Trainer - CDL Drivers - Waste Disposal
Casella Waste Systems, Inc.
Peabody, MA
- $42 to $48 USD / hour
Refresher certification required every two years
Added 1 day ago
Area Sales Manager
Casella Waste Systems, Inc.
Mt Morris, PA
The incumbent must have a history of succeeding in collaborative environments
Added 1 day ago
CW
Industrial Operations Associate
Casella Waste Systems, Inc.
Canaan, CT
- $18 to $22 USD / hour
Added 1 day ago
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Container Repair Mechanic
Casella Waste Systems, Inc.
Latham, NY
- $25 USD / hour
Added 1 day ago
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Industrial Operations Associate
Casella Waste Systems, Inc.
Columbus, NE
- $18 to $22 USD / hour
Added 2 days ago
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Cash Applications Specialist
Casella Waste Systems, Inc.
Rutland, VT
- $19.5 to $21.5 USD / hour
Added 2 days ago
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Cash Applications Specialist
Casella Waste Systems, Inc.
Halfmoon, NY
- $19.5 to $21.5 USD / hour
Added 2 days ago
CW
Accounts Receivable Specialist - Career Advancement Opportunities
Casella Waste Systems, Inc.
Rutland, VT
- $19.5 to $22 USD / hour
Added 2 days ago
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CDL Driver Apprentice
Casella Waste Systems, Inc.
Williston, VT
- $23 to $25 USD / hour
Added 2 days ago
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Dispatcher
Casella Waste Systems, Inc.
Amenia, NY
- $24 to $27 USD / hour
Added 2 days ago
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Sorter
Casella Waste Systems, Inc.
Auburn, PA
- $15 USD / hour
Added 2 days ago
CW
Heavy Truck Mechanic - 2nd Shift (1pm - 11:30pm) - $7,500 Hiring Bonus!
Casella Waste Systems, Inc.
Scarborough, ME
- $30 to $45 USD / hour
The candidate must have a minimum of 1-year experience inspecting, troubleshooting, and repairing trucks and stationary equipment
Added 2 days ago
CW
CDL Driver - $7,500 Hiring Bonus
Casella Waste Systems, Inc.
Columbia, ME
- $23 to $26 USD / hour
The driver must have the ability to make positive contributions to their surrounding communities on behalf of Casella
Added 3 days ago
Division Manager
Casella Waste Systems, Inc.
Perkiomenville, PA
Added 3 days ago
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Sorter
Casella Waste Systems, Inc.
Rutland, VT
- $16 USD / hour
Added 3 days ago
Division Manager
Casella Waste Systems, Inc.
Northampton, PA
Added 3 days ago
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Dispatcher
Casella Waste Systems, Inc.
Auburn, MA
- $28 to $30 USD / hour
Added 3 days ago
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Director of Enterprise PMO
Casella Waste Systems, Inc.
Remote, United States
- $164,000 to $214,000 USD / year
Added 3 days ago
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Billing Specialist
Casella Waste Systems, Inc.
Rutland, VT
- $21 to $23 USD / hour

Closed listing

Casella Waste Systems, Inc.

Dispatcher

Willimantic, CT, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Closing date: Jul 22, 2027
Posting language: English
Posted: Jul 22, 2026

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Original job description

Archived listing. The details below describe a past opening.

Position Summary

The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers.

Salary ranges from 60k-80k based on experience.

Key Responsibilities

Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction.
Ensures maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
Assigns routes and service to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion.
Handles incoming calls and emails from customer service and sales department and manages requests for all pick-up or delivery on any container movement within the area.
Initiates communication to customers while drivers are on-site/location, resolves pick-up and other issues delaying the service.
Updates and informs Customer Care of any service delays in order to keep customers notified.
Prepares, updates and dispenses daily route schedules. Gathers and maintains route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations.
Reports driver performance issues or concerns to appropriate management for resolution.
Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Education, Experience & Qualifications

The successful candidate will have a high school diploma or GED, be legally eligible to work in the US, and have a demonstrated ability to work as part of a team in a collaborative environment. It is preferred that the candidate has some previous dispatch experience.

High attention to detail, excellent multi-tasking skills, excellent listening, communication and problem solving skills, the ability to work in a fast-paced environment and the ability to prioritize are required.

Attributes

Confident, team-oriented individual who is attentive to detail, and results-oriented with the ability to see the larger picture while focusing on providing excellent customer service.

Benefits

Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.

About employer

More about this job

Skills

Customer service
Sales
Communication skills
Documentation
Attention to detail
Multitasking
Problem solving

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