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Director of Finance and Administration
South Central Regional Transit (NM)
Sunland Park, NM
- $95,000 to $105,000 USD / year
Supervise the Human Resources Manager and guide recruitment, onboarding, employee relations, compensation, benefits, performance evaluation, and employee development.
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Deputy Program Manager – Strategic AEWS Program
BAE Systems
Nashua, NH
Job Description We are seeking a highly motivated, high-potential emerging leader to serve as Deputy Program Manager on one of our most strategically important programs. This is an…
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Engineer Senior Principal II – Space Science – Project Systems
BAE Systems
Boulder, CO · Broomfield, CO
Executive Influence: Partner with the Program Management and Mission Assurance Manager to align technical execution with corporate and customer priorities.
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Front Office Manager
WI
…exceptional guest experience we're known for. As a Front Office Manager at the Hilton Milwaukee, you will supervise front desk operations to ensure a high degree of quality and service for…
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Community Manager - Encanto Lofts - Albuquerque, NM
Bryten
Albuquerque, NM
- $80,000 to $85,000 USD / year
…inclusivity, and connection. We’re looking for a Community Manager who’s excited to make a difference and help shape the residents’…
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Store General Manager - Cherry Hill, NJ
Petco Animal Supplies Stores, Inc.
Cherry Hill, NJ
As a General Manager, you bring this purpose to life by leading a high-performing Pet Care Center that puts pets first, inspires partners, delights customers, and delivers strong business…
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United States
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United States
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United States
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O'Reilly Auto Enterprises, LLC
United States
Must possess a legally required state driver's license and meet company mandated driving eligibility requirements
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Retail Service Specialist
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United States
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also…
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Delivery Specialist
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United States
Must possess a legally required state driver's license and meet company mandated driving eligibility requirements
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United States
Must possess a legally required state driver's license and meet company mandated driving eligibility requirements
Added 1 min ago
Delivery Specialist
O'Reilly Auto Enterprises, LLC
United States
Must possess a legally required state driver's license and meet company mandated driving eligibility requirements
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Delivery Specialist
O'Reilly Automotive Stores, Inc.
United States
Must possess a legally required state driver's license and meet company mandated driving eligibility requirements
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Delivery Specialist
O'Reilly Automotive Stores, Inc.
United States
Must possess a legally required state driver's license and meet company mandated driving eligibility requirements
Added 1 min ago
Retail Service Specialist
O'Reilly Auto Enterprises, LLC
United States
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also…
Added 1 min ago
Delivery Specialist
O'Reilly Auto Enterprises, LLC
United States
Must possess a legally required state driver's license and meet company mandated driving eligibility requirements
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Delivery Specialist
O'Reilly Auto Enterprises, LLC
United States
Must possess a legally required state driver's license and meet company mandated driving eligibility requirements

Cascade Financial Services

Processing Manager - Agency

TN, United States
Chandler, AZ, United States
McKinney, TX, United States

Apply on job-boards.greenhouse.io About employer

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Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities

What you'll do at Cascade:

Serve the American Dream Through Attainable Home Ownership.

Position Overview

As the Processing Manager of our Agency Division, you run the processing team’s day-to-day and own the quality, speed, and consistency of how loans move through the department. This is a critical role. You understand the urgency of closing a home loan and that time kills deals. You understand the importance of hitting monthly funding and bonus goals for the team. You know the guidelines inside and out, and you build teams that people want to be part of. You are comfortable with agency products, which we consider to be FHA, VA, and Conventional, and you can guide your team across all of them.

You report to the Director of Processing and oversee the Assistant Processing Manager(s) for Agency. You create and maintain the policies, procedures, and best practices that keep the team aligned, and you make sure standards are followed without losing the human side of leading people. You must be able to adapt quickly to changing priorities and step in to assist in a variety of tasks whenever needed and successfully integrate offshore talent into existing team structure.

Key Responsibilities

Leadership and Development

Lead, coach, and develop the Assistant Processing Managers and the processors underneath them.
Interview and hire candidates and build a well-rounded team that fits both the skill and the culture.
Conduct regular all-in team meetings, individual team member one on ones, 90-day reviews, year-end reviews, and scorecard reviews.
Handle team member development: mediation, conflict resolution, verbal and written warnings, performance improvement plans, and termination recommendations.
Ensure successful new team member onboarding for the first day, including the introduction email, the commitment to service, single point of contact, the company introduction, and the manufactured versus modular overview.
Manage promotions, awards, and incentive programs for the team.
Work with Director to develop a plan to grow department exponentially while keeping costs and headcount low
Introduce ways to integrate offshore talent into the team and tasks

Operations and Quality

Successfully forecast pipeline and monthly production goals and manage the team to hit them.
Expected to recommend and implement process improvements and new technology that make the team faster and more accurate
Spot check processor pipelines to keep quality and turn times where they need to be.
Field scenario questions and handle borrower and builder escalations
Collaborate with origination, underwriting, closing, and other internal departments to ensure best practices are being met
Grant exceptions within your authority, including cures, HOI exceptions, wire exceptions, etc.
Effectively work with underwriting, closing, and origination to create streamline processes and hit daily and monthly goals

Training Support

Support training efforts including Reg U classes, spot training, and rollout of new processes and guidelines.
Meet regularly with the training team on new processor progress and sign off on releasing processors from training.
Speak up across departments when you see a better way to do something. Improvement is everyone's job.

Minimum Requirements

3+ Years in Management within the last 5 years
5+ Years in mortgage processing and/or underwriting
Extensive Encompass Experience
Track record of meeting or exceeding department goals.
Deep knowledge of mortgage guidelines, with a focus on FHA and VA products.
Proven leadership and team building skills, with the respect of the people you lead.
Experience managing performance, handling hard conversations, and developing people.
Strong grasp of pipeline management, SLAs, and production metrics.
Recent working knowledge of Encompass
Ability to work under deadline pressure and manage competing priorities.
Strong interpersonal communication and a steady, approachable leadership style.
Manufactured Housing knowledge required.

Bonus Skills

Training experience a plus
Experience with Encompass Task-Based Workflow a plus
Construction to Permanent Financing experience a plus

About Cascade & Our Culture:

Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry.

The Cascade culture lives in our team members!!! We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: T.I.E.S. Teamwork, Integrity, Excellence, and Service. We believe in work/life balance and a positive/family-like work environment. Together, we will continue to lead the way and make a difference.

Join our team and assist us to Serve the American Dream Through Attainable Home Ownership.

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Jobs in the United States