Concierge ON CALL

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

When you work at ROSE SENIOR LIVING, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! ROSE SENIOR LIVING is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community! POSITION: PRN position. When needed... weekends, days, and evenings.

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests:

• · We greet you warmly, by name and with a smile.
• · We treat everyone with courteous respect.
• · We anticipate your needs and act accordingly.
• · We listen and respond enthusiastically in a timely manner.
• · We hold ourselves and one another accountable.
• · We make you feel important.
• · We embrace and value our differences.
• · We ask, “Is there anything else I can do for you?”
• · We maintain high levels of professionalism, both in conduct and appearance, at all times.
• · We pay attention to details.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

HOURLY RATE $17.50 EEO Employer