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Wealth Relationship Manager
HSBC Global Services Limited
Washington, DC
As a Wealth Relationship Manager, you’ll work closely with a Wealth Relationship Officer and service teams to build meaningful relationships with high-value clients. The role focuses on…
Added 1 min ago
Principal Cybersecurity Engineer
Ally Bank
Detroit, MI
…office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work…
Added 1 min ago
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Transportation Dispatcher - Emplify Health by Gunderson
Towne Park, LLC
La Crosse, WI
- $16 USD / hour
The dispatcher orchestrates the coordination for all transportation services to the client and their guests/patients. Under the direction of the Transportation Manager, the Dispatcher has…
Added 1 min ago
TP
Greeter - Chelsea Hospital
Towne Park, LLC
Chelsea, MA
- $18 USD / hour
Reports all accidents and incidents observed on shift to Guest Service Coordinator or Account Manager immediately. Uses only equipment trained to use and operates all equipment in a safe…
Added 2 mins ago
TC
IT Support Technician
Telos Corporation
Ashburn, VA
- $51,200 to $64,000 USD / year
Experience with Microsoft Configuration Manager (SCCM), Jamf Pro, or other endpoint management tools is a plus.
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Sales Rep, Peripheral Nervous System (PNS) – San Antonio, TX
MDU Medtronic USA Inc
Remote, United States
…computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each…
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Sales Rep, Peripheral Nervous System (PNS) – Jacksonville, FL
MDU Medtronic USA Inc
Remote, United States
…computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each…
Added 2 mins ago
Actuarial Manager- Medicaid Consultant
CBIZ
Remote, United States
Optumas is seeking an Actuarial Manager to lead Medicaid consulting engagements and help clients make informed, data-driven decisions. This is a player-coach role that combines team…
Added 2 mins ago
Actuarial Manager- Medicaid Consultant
CBIZ
Remote, United States
Optumas is seeking an Actuarial Manager to lead Medicaid consulting engagements and help clients make informed, data-driven decisions. This is a player-coach role that combines team…
Added 2 mins ago
Staff Electrical Engineering Technician - Renewables Designer
Black & Veatch Family of Companies
Bloomington, MN
This role will be within the Black & Veatch Energy and Process Industries (E&PI) group, supporting client needs related to Battery Energy Storage System (BESS) projects. Advanced Civil 3D…
Added 2 mins ago
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Team Lead Integration Lab Services
Insight Enterprises, Inc.
Ft Worth, TX
- $34 USD / hour
and functional testing activities applicable to the client program.
Added 3 mins ago
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Food Service Director
Healthcare Services Group, Inc.
ASHLAND, WI
- From $55,000 USD / year
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 3 mins ago
LP
Landscaping Operations Manager - Orlando
Lewis Property Service LLC
Orlando, FL
- $62,000 to $68,000 USD / year
The Operations Manager is responsible for the effective and efficient operation of the Operational Service Center. This role provides leadership, direction, and oversight to all assigned…
Added 4 mins ago
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Senior Manager Programmatic
Pfizer Inc
NY
- $124,400 to $207,400 USD / year
Within the U.S. CMO, the Senior Manager of Programmatic will be part of the Performance Media team. The role will be responsible for overseeing key aspects of the programmatic media…
Added 4 mins ago
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Patient Access Specialist
RiverStone Health
Joliet, MT
- $20.32 to $22.84 USD / hour
B. [Discipline or program-specific duties] 10%
Added 4 mins ago
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Safety Technician - Monaca, PA
Turner Industries
Monaca, PA
- Up to $42.6 USD / hour
…healthy work environment. Non-exempt role; Reports to the Site Manager / Area Safety Manager; Assigned duties according to specific procedures / work is checked…
Added 5 mins ago
Oracle PMO - Senior Manager
PWC US
PA-Philadelphia, PA · NC-Raleigh, NC · NC-Charlotte, NC · IL-Chicago, IL · OH-Cincinnati, OH · OH-Cleveland, OH · SC-Columbia, SC · OH-Columbus, OH · TX-Dallas, TX · VA-Richmond, VA · MD-Baltimore, MD · NY-Rochester, NY · IL-Rosemont, IL · MA-Boston, MA · CA-Sacramento, CA · MO-St. Louis, MO · UT-Salt Lake City, UT · TX-San Antonio, TX · CA-San Diego, CA · CA-San Francisco, CA · CA-Silicon Valley, CA · WA-Seattle, WA · SC-Spartanburg, SC · NY-Albany, NY · CT-Stamford, CT · FL-Tampa, FL · GA-Atlanta, GA · OH-Toledo, OH · OK-Tulsa, OK · TX-Austin, TX · DC-Washington, DC · CO-Denver, CO · IA-Des Moines, IA · FL-Boca Raton, FL · MI-Detroit, MI · NY-Buffalo, NY · NJ-Florham Park, NJ · TX-Fort Worth, TX · NC-Greensboro, NC · CT-Hartford, CT · TX-Houston, TX · IN-Indianapolis, IN · MI-Grand Rapids, MI · CA-Irvine, CA · FL-Jacksonville, FL · MO-Kansas City, MO · NV-Las Vegas, NV · AR-Little Rock, AR · CA-Los Angeles, CA · KY-Louisville, KY · AL-Birmingham, AL · AR-Fayetteville, AR · NY-Melville, NY · FL-Miami, FL · WI-Milwaukee, WI · MN-Minneapolis, MN · VT-Montpelier, VT · TN-Nashville, TN · LA-New Orleans, LA · NY-New York, NY · OK-Oklahoma City, OK · AZ-Phoenix, AZ · PA-Pittsburgh, PA · OR-Portland, OR
As a Senior Manager Oracle PMO you will lead large-scale Oracle program management efforts, coordinating multiple projects, resources, and stakeholders to support successful delivery of…
Added 5 mins ago
Contractor Program Manager - Team Submarine Programs
Serco USA
Washington Navy Yard, DC · Alexandria, VA · Arlington, VA · Andrews AFB, MD · Washington, DC · Frederick, MD · Aberdeen Proving Grounds, MD · DC · Fairfax, VA · Herndon, VA · Chantilly, VA · Crystal City, VA · Falls Church, VA · Anacostia Annex, DC · McLean, VA · Bethesda, MD · Manassas, VA · Reston, VA · Rosslyn, VA · Silver Spring, MD · Richmond, VA · Baltimore, MD · Fredericksburg, VA · Quantico, VA · Fort Belvoir, VA · Springfield, VA · Aberdeen, MD · Adelphi, MD · Annapolis, MD · Columbia, MD · Fort Meade, MD · Hyattsville, MD · Largo, MD · Rockville, MD · Suitland, MD · West Bethesda, MD
Support the Contractor Program Manager in a deputy capacity in the day-to-day operations within the program to include, but not limited to:
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Operations Manager, DC
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Distribution Designer I
TRC Companies, Inc.
Raleigh, NC
- $20 to $23 USD / hour
…notes, drawings, specifications and estimates as defined by the client’s scope of work…
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Distribution Designer I
TRC Companies, Inc.
Raleigh, NC
- $20 to $24 USD / hour
…notes, drawings, specifications and estimates as defined by the client’s scope of work…
Added 7 mins ago
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Distribution Designer I
TRC Companies, Inc.
Raleigh, NC
- $20 to $24 USD / hour
…notes, drawings, specifications and estimates as defined by the client’s scope of work…
Added 7 mins ago
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Distribution Designer II
TRC Companies, Inc.
Huntersville, NC
- $24.02 to $26.25 USD / hour
…notes, drawings, specifications and estimates as defined by the client’s scope of work document. The Distribution Designer II may be responsible to provide direction, training, supervision,…
Added 7 mins ago
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Distribution Designer II
TRC Companies, Inc.
Raleigh, NC
- $20 to $25.75 USD / hour
…notes, drawings, specifications and estimates as defined by the client’s scope of work document. The Distribution Designer II may be responsible to provide direction, training, supervision,…
Added 7 mins ago
TC
Distribution Designer II
TRC Companies, Inc.
Raleigh, NC
- $24.02 to $28.25 USD / hour
…notes, drawings, specifications and estimates as defined by the client’s scope of work document. The Distribution Designer II may be responsible to provide direction, training, supervision,…

Carta

Customer Success Manager

NY, United States

$129,000 - $144,000 in New York $109,000 - $122,000 in New Jersey

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Job details

Pay: $129,000 - $144,000 in New York $109,000 - $122,000 in New Jersey
Experience: 3+ years of experience in Customer Success or Account Management within SaaS or professional services.
Posting language: English
Posted: Nov 2, 2026

Original job description

The Company You’ll Join

Carta is the connected platform and AI-native ecosystem for private capital. Built to replace fragmented tools with a single system of record, Carta brings together the software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting, and legal teams use to close transactions. Trusted by 55,000 companies and 1.8M+ equity holders in 160+ countries, and 10,000 funds and SPVs representing $250B+ in assets under management, Carta is transforming how private capital operates. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work.

For more information about our offices and culture, check out our Carta careers page.

Scaled Customer Success Manager

Carta Law · Customer Success

About Carta Law

Carta Law is the world's largest AI-native legal services platform - rebuilding how legal work is structured, delivered and scaled. Combining deep legal expertise with proprietary AI infrastructure, we serve the world's leading venture-backed companies, founders and investors across every critical moment in a company's lifecycle: incorporation, fundraising, secondaries, governance and exit.

We sit inside Carta - the operating system for private markets. Our captive client base spans more than 70,000 companies across every stage of growth, giving Carta Law a deal-flow advantage no traditional firm can replicate.

We are not a traditional law firm. We are a technology company building the future of legal services - operating at the intersection of venture financing, software and AI, and scaling rapidly across the Americas, London and APAC. A dedicated team of R&D and product engineers, based across San Francisco, New York and London, works alongside our lawyers to build that future.

The Problems You'll Solve

As a Scaled Customer Success Manager, you'll own a portfolio of 40+ accounts post-onboarding - using smart prioritisation, great tooling, and a medium-touch model to drive retention and expansion across a broad book of business.

Specifically, you'll:

Own a portfolio of accounts as their primary contact post-onboarding - building strong relationships and ensuring clients are consistently getting value from Carta Law.
Triage and prioritise your portfolio by risk, strategic value, and expansion opportunity - deploying your time where it has the greatest commercial impact.
Conduct quarterly check-ins and bi-annual Executive Business Reviews - keeping clients engaged, informed, and aligned to their goals.
Leverage CS tooling and AI to manage portfolio health at scale - tracking account signals, personalising outreach, and identifying at-risk accounts before they churn.
Partner with Account Executives (AE) on renewals and expansion opportunities - identifying whitespace across Contracts, Compliance, and Funds, and surfacing commercial conversations at the right moment.
Synthesise account signals and surface client feedback to product and operations - acting as the voice of your clients internally to influence service design and roadmap.
Drive significant Net Dollar Retention across your portfolio, with a focus on whitespace opportunities, proactive risk management and early intervention.
Contribute to playbook development, sharing learnings that improve the scaled model for the whole team.

The Team You'll Work With

You'll be joining our Carta Law Customer Success (CS) team. We manage the full client lifecycle - from welcoming new clients through onboarding to building deep, lasting relationships with established fund managers and their legal teams.

We sit at the intersection of legal delivery, commercial strategy, and operations. Day-to-day you'll partner closely with AEs, legal delivery, and the CS Program Manager to ensure clients across your portfolio are healthy and growing. You'll be a key part of the team reporting to the Global Head of CS.

About You

We're looking for a client-focused, commercially aware professional who knows how to manage a broad book of business without losing the personal touch. You're organised, data-driven, and energised by the challenge of driving real outcomes at scale.

Specifically, we're looking for:

3+ years of experience in Customer Success or Account Management within SaaS or professional services. You've managed a portfolio of accounts and know how to balance competing priorities without dropping anything.
Portfolio management experience. You're comfortable managing 40+ accounts simultaneously - using data and tooling to triage effectively and deploy your time where it matters most.
Strong client communication skills. You communicate proactively, build rapport quickly, and handle difficult conversations with professionalism and empathy.
Commercial instincts. You spot expansion opportunities organically and know how to partner with sales to take them forward. You understand what drives ARR and how CS contributes.
Data-driven approach. You track GDR, account health scores, and expansion signals - and use them to drive decisions.
Comfort with tooling and AI. You're experienced with CS platforms and either already using AI to manage your portfolio more efficiently, or you're eager to.
Cross-functional collaboration. You work naturally with AEs, legal delivery, product, and operations - marshalling internal resources to get things done for your clients.
Prior experience in the legal industry or private markets is a significant advantage. Familiarity with venture capital, private equity, or fund operations gives you an immediate leg up in understanding our clients' world.

What We Offer

Competitive salary
Equity in Carta
Private health insurance
Flexible working arrangements
A high-growth environment where you'll build something that matters

Carta’s compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our expected cash compensation (salary + commission if applicable) range for this role is:

$129,000 - $144,000 in New York $109,000 - $122,000 in New Jersey

We are hiring for multiple levels and locations, so final offers may vary from the amounts listed based on geography, experience and expertise, and other factors.

Disclosures:

We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email.
Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details.
For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report.
Please note that all official communications from us will come from an @carta.com or @carta-external.com domain. Report any contact from unapproved domains to security@carta.com.