Jobs in the United States

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Software Development Team Lead
Fleet Response
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…qualified and connects team members with the appropriate architect, engineer, product partner, security partner, or other subject-matter expert when additional expertise is…
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Senior GenAI Developer *
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Senior Project Engineer
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Custom Quality Engineer Autiomation and Functional tester Price 6591935
Accenture Flex LLC Company
Bentonville, AR
Added 1 min ago
AF
Front End UI Engineer - Part-Time - 6592431
Accenture Flex LLC Company
NY
- $24 to $34 USD / hour
- Part-time
This role will be hybrid and expected to be onsite at the Accenture New York, NY office 1 day per week (20%)
Added 1 min ago
AF
Infrastructure Systems Engineer - 6594749
Accenture Flex LLC Company
United States
- $50 to $60 USD / hour
This role requires being onsite with the client 3 days per week in Chandler, AZ · Applicants for employment in the US must have work authoriz
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AF
Application Support Engineer - 6596689
Accenture Flex LLC Company
United States
- $44 to $54 USD / hour
This role is hybrid and requires being onsite in Chandler, AZ with the client 3 days per week
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Lead Solutions Engineer (Associate Director)
EAB
Washington, DC
- $85,000 to $107,500 USD / year
EAB seeks a Lead Solutions Engineer to join the Audience Generation sales team. EAB solution engineers drive partner development efforts by providing product and technical expertise, being…
Added 1 min ago
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Lead Solutions Engineer (Associate Director)
EAB
Bloomington, MN
- $85,000 to $107,500 USD / year
EAB seeks a Lead Solutions Engineer to join the Audience Generation sales team. EAB solution engineers drive partner development efforts by providing product and technical expertise, being…
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Lead Solutions Engineer (Associate Director)
EAB
Richmond, VA
- $85,000 to $107,500 USD / year
EAB seeks a Lead Solutions Engineer to join the Audience Generation sales team. EAB solution engineers drive partner development efforts by providing product and technical expertise, being…
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Solutions Engineer (Senior Manager)
EAB
Washington, DC
- $65,000 to $80,000 USD / year
EAB seeks a Solutions Engineer to join the Audience Generation sales team. EAB solution engineers drive partner development efforts by providing product and technical expertise, being a…
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Solutions Engineer (Senior Manager)
EAB
Bloomington, MN
- $65,000 to $80,000 USD / year
EAB seeks a Solutions Engineer to join the Audience Generation sales team. EAB solution engineers drive partner development efforts by providing product and technical expertise, being a…
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Solutions Engineer (Senior Manager)
EAB
Richmond, VA
- $65,000 to $80,000 USD / year
EAB seeks a Solutions Engineer to join the Audience Generation sales team. EAB solution engineers drive partner development efforts by providing product and technical expertise, being a…
Added 1 min ago
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Engineering Services Manager
City of Edina
Edina, MN
- $118,142.88 to $147,678.59 USD / year
The Engineering Services Manager assists the Public Works Director / City Engineer and Utility Division within the Public Works Department in the planning and design of municipal projects…
Added 1 min ago
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Associate Principal Electrical Engineer – BESS Design
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- $168,100 to $187,300 USD / year
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Driver CDL
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Systems Test Engineer
Insight Global
Columbia, MD
- $120,000 to $140,000 USD / year
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Lead Test Engineer - Travel
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Test Engineer (Traveling)
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Columbia, MD
- $100,000 to $120,000 USD / year
The Test Engineer will support the testing and verification of mission-critical systems, including software, hardware, networking infrastructure, and telecommunications/voice communication…
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Test Engineer
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- $100,000 to $120,000 USD / year
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Embedded Platform Integration Engineer
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Candidates must have strong programming skills in C/C++, and be able to write highly portable and platform-agnostic code
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Launch Process Engineer
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Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week

Carrier

Technical Support Engineer

Kennesaw, GA, United States

$64,500 to $129,500 USD / year

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Job details

Pay: $64,500 to $129,500 USD / year
Posting language: English
Posted: Nov 13, 2026

Original job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About the Role

We are seeking a Technical Support Engineer to provide advanced technical support for Automated Logic products and systems. In this role, you will support the Automated Logic dealer network by helping diagnose and resolve technical issues related to hardware, software, firmware, networking, and system configuration.

This is a hybrid role, with 3 days being in-office and 2 days being remote per week. Candidates should be able to work from our Kennesaw, GA office as needed while also having the flexibility to work remotely. This position is a Tier 3 technical support role focused on helping dealers troubleshoot complex product and system issues while supporting product quality, documentation, training, and continuous improvement efforts.

Key Responsibilities

Provide advanced online and phone-based technical support to the Automated Logic dealer network.
Troubleshoot complex hardware, software, firmware, networking, and system configuration issues.
Reproduce reported issues when possible, collect and analyze diagnostic information, and provide clear technical findings to Engineering and Product teams.
Work closely with internal teams to investigate escalated technical issues and support customer resolution.
Provide feedback to documentation and training teams to improve customer-facing and internal technical resources.
Assist with final checkout activities for new products before release.
Participate in beta testing programs and provide practical technical feedback.
Support training initiatives as needed by sharing product knowledge and technical expertise.

Qualifications & Experience

High School Diploma or GED.
2+ years of experience with a controls company, including engineering, field technician, job start-up, or service experience or 2+ years of IT networking experience.

Preferred Skills

Bachelor's degree in building automation, controls, IT networking, technical support, or a related field.
Experience with BACnet/SC or industrial networking is a plus.
Experience with WebCTRL or other building automation systems
IT-related certifications are a plus.
Ability to explain technical concepts to non-technical users.
Strong troubleshooting skills and attention to detail.
Technical certifications and any direct Automated Logic training are a plus.
Hands-on experience setting up certificates (PKI infrastructure).
Basic scripting or automation experience (PowerShell, Python, or Bash) is a plus.
Linux experience is a plus.
Prior experience in a customer-facing technical role.
Ability to work independently while coordinating with multiple stakeholders.

Pay Range

The annual salary for this position is between $64,500.00 - $129,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

Health Care Benefits : Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability : Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate (https://www.corporate.carrier.com/careers/work-with-us/) . The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com . We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days from Job Posting Date: 11 November 2026

Job Applicant's Privacy Notice

Please click on the link to review the Job Applicant Privacy Notice (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) .

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.

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More about this job

Skills

Technical support
Firmware
Troubleshoot
Documentation
Product knowledge
Building automation
Troubleshooting
Attention to detail
Microsoft PowerShell
Python
Bash
Work independently

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Work requirements

Jobs in the United States