Jobs in the United States

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Added 19 mins ago
Data Engineer
USU RESEARCH FOUNDATION
STAFFORD, VA
Added 19 mins ago
Software Development Manager, EC2 Control Plane, EC2 S4
Amazon
Arlington, VA
Drive operational excellence across the DevOps lifecycle - design, automation, monitoring, and testing - raising the bar for service availability and security.
Added 20 mins ago
Linux and Ansible Automation Engineer
BOOZ, ALLEN & HAMILTON, INC.
Reston, VA
We're looking for a Linux engineer and automation spe cia list to help us design, deploy, and grow automated solutions for an enterprise environment that is actively modernizing.
Added 20 mins ago
Splunk SIEM Data Onboarding Engineer
BOOZ, ALLEN & HAMILTON, INC.
Reston, VA
The Splunk SIEM Data Onboarding Engineer is responsible for managing and enhancing our Splunk environment to ensure seamless data ingestion, analysis, and visualization. This role demands a…
Added 56 mins ago
Security Consulting Engineer(Remote)
Cisco
Research Triangle Park, NC
Ability to deliver automation artifacts using common automation frameworks, programming languages, Generative AI systems and Cisco APIs.
Added 1 hour ago
AD
Enterprise Act Engineer II - AMZ27758.1
Amazon Development Center U.S., Inc.
Mountain View, CA
- $152,797 to $204,300 USD / year
…and one year of experience in the job offered or as a Support Engineer, Systems Engineer, or related occupation. Must have one year of experience in the following skill(s): designing,…
Added 1 hour ago
Applied AI Engineer
AMCOR FLEXIBLES NORTH AMERICA INC
NEENAH, WI
Added 1 hour ago
Systems Engineer II
WIN, LLC
EAU CLAIRE, WI
Added 2 hours ago
Media Infrastructure Engineer
GPL Technologies
Raleigh, NC
We're partnering with a rapidly growing media production company in North Carolina to find an experienced Media Infrastructure Engineer to support its expanding production environment.
Added 2 hours ago
ICBM-S - Principal Systems Engineer - Data Analyst
Northrop Grumman
Clearfield, UT
Northrop Grumman Defense Systems currently has an opening for a Principal Systems Engineer . This position is located in Clearfield, UT and will support ICBM – Sustainment.
Added 2 hours ago
Software Test Lead
USU RESEARCH FOUNDATION
NORTH LOGAN, UT
Added 2 hours ago
QA Tester
Steampunk
Remote, United States
…years experience with experience in quality assurance and test automation practices in an Agile/DevSecOps work…
Added 2 hours ago
Backend Software Engineer
Steampunk
Remote, United States
As a Backend Software Engineer, you will work on modernizing legacy enterprise systems by decomposing monolithic Java and .NET services into cloud-native Python microservices. This role is…
Added 2 hours ago
Backend Software Engineer
Steampunk
Remote, United States
As a Backend Software Engineer, you will work on modernizing legacy enterprise systems by decomposing monolithic Java and .NET services into cloud-native Python microservices. This role is…
Added 2 hours ago
DevSecOps Engineer
Steampunk
McLean, VA
As a Salesforce DevSecOps Engineer, you will work with our growing Salesforce and DevSecOps practices delivering cutting edge mission enablement apps on Salesforce. We are looking for an…
Added 2 hours ago
Senior Tester
Steampunk
Remote, United States
Steampunk is looking for you to join our team as a Test Engineer. You will work with our growing DevSecOps practice delivering quality assurance services to support application, cloud and…
Added 2 hours ago
Automation Test Engineer
Steampunk
Remote, United States
Steampunk is looking for you to join our team as a Automated Test Engineer. You'll implement automation for increased efficiency and provide hands-on testing and QA expertise in mission…
Added 2 hours ago
Test Engineer
Steampunk
Remote, United States
Steampunk is looking for you to join our team as a Test Engineer. You'll implement automation for increased efficiency and provide hands-on testing and QA expertise in mission critical work…
Added 2 hours ago
DevSecOps Engineer (Pipeline)
Steampunk
Remote, United States
As a DevSecOps Engineer, you will work with our growing DevSecOps practice delivering features to support cloud and application development. We are looking for candidates with 3-5 years…
Added 2 hours ago
Test Engineer
Steampunk
Remote, United States
Steampunk is looking for you to join our team as a Test Engineer. You'll implement automation for increased efficiency and provide hands-on testing and QA expertise in mission critical work…
Added 2 hours ago
Integration Engineer
Steampunk
Remote, United States
As an Integration Engineer, you will work with our growing DevSecOps practice developing APIs and integration capabilities to connect data, services, and systems to help our customers…
Added 2 hours ago
Integration Engineer
Steampunk
Remote, United States
…interfaces and integrations. You will participate in the testing process through test execution, test script development, test review, and analysis. You should have experience using…
Added 2 hours ago
Senior Integration Engineer
Steampunk
Remote, United States
As a Senior Integration Engineer, you will work with our growing DevSecOps practice developing APIs and integration capabilities to connect data, services, and systems to help our customers…
Added 2 hours ago
Senior Tester
Steampunk
Remote, United States
Steampunk is looking for you to join our team as a Test Engineer. You will work with our growing DevSecOps practice delivering quality assurance services to support application, cloud and…
Added 2 hours ago
DevSecOps Engineer
Steampunk
McLean, VA
As a Salesforce DevSecOps Engineer, you will work with our growing Salesforce and DevSecOps practices delivering cutting edge mission enablement apps on Salesforce. We are looking for an…

Carrier

Technical Support Engineer

Kennesaw, GA, United States

$79,000 to $158,000 USD / year

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Job details

Pay: $79,000 to $158,000 USD / year
Posting language: English
Posted: Nov 1, 2026

Original job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About the Role

We are seeking a Technical Support Engineer to provide advanced technical support for Automated Logic products and systems. In this role, you will support the Automated Logic dealer network by helping diagnose and resolve technical issues related to hardware, software, firmware, networking, and system configuration.

This is a hybrid role, with a combination of in-office and remote work. Candidates should be able to work from our Kennesaw, GA office as needed while also having the flexibility to work remotely. This position is a Tier 3 technical support role focused on helping dealers troubleshoot complex product and system issues while supporting product quality, documentation, training, and continuous improvement efforts.

Key Responsibilities

Provide advanced online and phone-based technical support to the Automated Logic dealer network.
Troubleshoot complex hardware, software, firmware, networking, and system configuration issues.
Reproduce reported issues when possible, collect and analyze diagnostic information, and provide clear technical findings to Engineering and Product teams.
Work closely with internal teams to investigate escalated technical issues and support customer resolution.
Provide feedback to documentation and training teams to improve customer-facing and internal technical resources.
Assist with final checkout activities for new products before release.
Participate in beta testing programs and provide practical technical feedback.
Support training initiatives as needed by sharing product knowledge and technical expertise.

Qualifications & Experience

High School Diploma or GED.
Bachelor's degree in a technical discipline or in building automation, controls, IT networking, or technical support
2+ years of experience with a controls company, including engineering, field technician, job start-up, or service experience; or 2+ years of IT networking experience.

Preferred Skills

Experience with BACnet/SC or industrial networking is a plus.
Experience with WebCTRL or other building automation systems
IT-related certifications are a plus.
Ability to explain technical concepts to non-technical users.
Strong troubleshooting skills and attention to detail.
Technical certifications and any direct Automated Logic training are a plus.
Hands-on experience setting up certificates (PKI infrastructure).
Basic scripting or automation experience (PowerShell, Python, or Bash) is a plus.
Linux experience is a plus.
Prior experience in a customer-facing technical role.
Ability to work independently while coordinating with multiple stakeholders.

Pay Range

The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

Health Care Benefits : Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability : Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate (https://www.corporate.carrier.com/careers/work-with-us/) . The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com . We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days from Job Posting Date: 30 October 2026

Job Applicant's Privacy Notice

Please click on the link to review the Job Applicant Privacy Notice (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) .

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.

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More about this job

Skills

Technical support
Firmware
Troubleshoot
Documentation
Product knowledge
Building automation
Troubleshooting
Attention to detail
Microsoft PowerShell
Python
Bash
Work independently

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