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Added 10 mins ago
Senior Simulation Mechanical Engineer
NVIDIA Corporation
North District, IL
Lead simulation-driven R&D efforts for next-generation data center hardware.
Added 10 mins ago
SoC Power Architect
NVIDIA Corporation
North District, IL
…networking architecture team seeks a highly-skilled, leading engineer to explore, define and assimilate power optimization methods across all design…
Added 10 mins ago
Senior Product Quality Manager
NVIDIA Corporation
North District, IL
…boundaries of pioneering technology. The Senior Product Quality Engineer will provide leadership and management for the Networking system product quality within the organization. Establish,…
Added 10 mins ago
Senior High Speed Optical Transceiver Design Engineer
NVIDIA Corporation
North District, IL
…delivering data at incredible speeds, using high end solutions to lead the world of high-speed optical communication to new…
Added 10 mins ago
Senior Hardware System Engineer
NVIDIA Corporation
North District, IL
We are looking for a system engineer to join our Failure Analysis engineering team under the System Product Engineering group in the NVIDIA. As a System Failure Analysis (FA) Engineer, you…
Added 10 mins ago
Senior SOC Verification Engineer
NVIDIA Corporation
North District, IL
As a Senior SOC Verification Engineer at NVIDIA, you will technically lead a team of engineers and be responsible for verifying design, architecture, and micro-architecture using advanced…
Added 11 mins ago
Delivery and Deployment Lead, Azurion Eye (Cambridge, MA)
Philips
Cambridge , Massachusetts, United States, MA
As the Deployment and Delivery Lead, Azurion Eye, you will lead the end-to-end deployment and delivery workstream that makes AzurionEye ready to integrate, install, launch, and support in…
Added 12 mins ago
Technical Lead, SWE
Kastle
San Francisco, CA
- 2+ years leading engineers as a tech lead, staff engineer, or engineering manager, with a track record of shipping large systems through a team.
Added 12 mins ago
Principal Open-Source Networking Architect
NVIDIA Corporation
North District, IL
Lead the work with R&D and Validation teams, providing technical guidelines and close support and thorough reviews for detailed designs and test plans.
Added 12 mins ago
IC Packaging Engineer
NVIDIA Corporation
North District, IL
…world-class technology company, is seeking a passionate Package Engineer to join our team in Israel. In this role, you will have the opportunity to collaborate with several design and…
Added 16 mins ago
Senior Hardware Engineer
NVIDIA Corporation
North District, IL
Lead Pioneering Switch System design from concept to mass production
Added 16 mins ago
Senior Site Reliability Engineering - Storage
NVIDIA Corporation
North District, IL
We are seeking a Senior Site Reliability Engineer – Storage, you will own the reliability, performance, and scalability of our global NAS, SAN, and Object Storage platforms that power…
Added 16 mins ago
Senior Product Security Compliance Architect
NVIDIA Corporation
North District, IL
…engineering workflows. You will optimize Secure PLC frameworks, lead technical product evaluations, build compliance automation, and align technical roadmaps with evolving international…
Added 16 mins ago
Senior Network Engineer - Deployments
NVIDIA Corporation
North District, IL
NVIDIA’s Network Deployment team is looking for a Senior Network Engineer to join our dynamic, results-driven organization. In this role, you will take ownership of complex network…
Added 16 mins ago
Senior System Design Test Architect
NVIDIA Corporation
North District, IL
…the effort mentioned above, we are looking for an Electronic Engineer to join the System Design Testing Architecture team and lead Systems HW testability definition for NVIDIA’s Networking…
Added 16 mins ago
Senior Networking ASIC Functional Characterization Engineer
NVIDIA Corporation
North District, IL
Lead the execution of system-level functional characterization of networking ASICs.
Added 20 mins ago
Senior Software Engineer, BlueField platform
NVIDIA Corporation
North District, IL
We are looking for a Senior Software Engineer to provide broad technical leadership for BlueField ARM processor platform boot, from early firmware through Linux login. Do you enjoy looking…
Added 20 mins ago
Senior PHY System Integration Engineer
NVIDIA Corporation
North District, IL
Lead and serve as the technical focal point for the integration of PHY system aspects and optical (CPO) electrical subsystems, ensuring their performance.
Added 20 mins ago
Senior Hardware Network Engineer
NVIDIA Corporation
North District, IL
The Networking Application Engineering team at NVIDIA is looking for a motivated, experienced Senior Hardware Engineer who thrives at the intersection of hardware performance, ecosystem…
Added 20 mins ago
Senior Software Engineer, NVLINK
NVIDIA Corporation
North District, IL
…impact on the world.Are you an outstanding Senior embedded SW engineer? We at NVIDIA are looking for you! Joining our team, you will have the opportunity to excel and develop brand new…
Added 20 mins ago
Senior Engineering Vendor Manager
NVIDIA Corporation
North District, IL
Lead engineering engagement with strategic and critical suppliers for new product introductions (NPI) and ongoing production, identify potential risks, critical parameters, and areas for…
Added 20 mins ago
Senior Board Design Hardware Engineer
NVIDIA Corporation
North District, IL
…technical leadership across multiple switch programs. You will lead products from architecture and concept definition through detailed design, validation, qualification, and mass…
Added 20 mins ago
Senior Hardware Technical Lead, Interconnect Systems
NVIDIA Corporation
North District, IL
…next-generation AI data centers. We are looking for a Hardware Technical Lead to own end-to-end technical program execution of complex Co-Packaged Optics (CPO) and Silicon Photonics (SiPho)…
Added 23 mins ago
Technical Project Lead, SPE
NVIDIA Corporation
North District, IL
NVIDIA’s Product Engineering group is looking for an experienced Electronics/System engineer to serve as a Technical Project Leader (TPL), join our organization, and be a part of the System…
Added 23 mins ago
Physical Layer Firmware Architecture Engineer
NVIDIA Corporation
North District, IL
As a Physical Layer Firmware Architecture Engineer at NVIDIA, you will undertake an outstanding role to build the future of computer graphics, AI, and high-speed communication protocols.…

Carrier

Technical Support Engineer

Kennesaw, GA, United States

$79,000 to $158,000 USD / year

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Job details

Pay: $79,000 to $158,000 USD / year
Posting language: English
Posted: Nov 1, 2026

Original job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About the Role

We are seeking a Technical Support Engineer to provide advanced technical support for Automated Logic products and systems. In this role, you will support the Automated Logic dealer network by helping diagnose and resolve technical issues related to hardware, software, firmware, networking, and system configuration.

This is a hybrid role, with a combination of in-office and remote work. Candidates should be able to work from our Kennesaw, GA office as needed while also having the flexibility to work remotely. This position is a Tier 3 technical support role focused on helping dealers troubleshoot complex product and system issues while supporting product quality, documentation, training, and continuous improvement efforts.

Key Responsibilities

Provide advanced online and phone-based technical support to the Automated Logic dealer network.
Troubleshoot complex hardware, software, firmware, networking, and system configuration issues.
Reproduce reported issues when possible, collect and analyze diagnostic information, and provide clear technical findings to Engineering and Product teams.
Work closely with internal teams to investigate escalated technical issues and support customer resolution.
Provide feedback to documentation and training teams to improve customer-facing and internal technical resources.
Assist with final checkout activities for new products before release.
Participate in beta testing programs and provide practical technical feedback.
Support training initiatives as needed by sharing product knowledge and technical expertise.

Qualifications & Experience

High School Diploma or GED.
Bachelor's degree in a technical discipline or in building automation, controls, IT networking, or technical support
2+ years of experience with a controls company, including engineering, field technician, job start-up, or service experience; or 2+ years of IT networking experience.

Preferred Skills

Experience with BACnet/SC or industrial networking is a plus.
Experience with WebCTRL or other building automation systems
IT-related certifications are a plus.
Ability to explain technical concepts to non-technical users.
Strong troubleshooting skills and attention to detail.
Technical certifications and any direct Automated Logic training are a plus.
Hands-on experience setting up certificates (PKI infrastructure).
Basic scripting or automation experience (PowerShell, Python, or Bash) is a plus.
Linux experience is a plus.
Prior experience in a customer-facing technical role.
Ability to work independently while coordinating with multiple stakeholders.

Pay Range

The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

Health Care Benefits : Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability : Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate (https://www.corporate.carrier.com/careers/work-with-us/) . The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com . We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days from Job Posting Date: 30 October 2026

Job Applicant's Privacy Notice

Please click on the link to review the Job Applicant Privacy Notice (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) .

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.

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More about this job

Skills

Technical support
Firmware
Troubleshoot
Documentation
Product knowledge
Building automation
Troubleshooting
Attention to detail
Microsoft PowerShell
Python
Bash
Work independently

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