Jobs in the United States

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Added 7 mins ago
Senior Civil Engineer (Public Sector)
GPAC
Portland, OR
Manage and collaborate with all office personnel, including professional engineers, project managers, designers/drafters, surveyors and support personnel
Added 11 mins ago
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Structural Steel Engineering Manager
GPAC
Fort Worth, TX
- $90,000 to $125,000 USD / year
…design-build services that provide a much more streamlined project completion process than standard project delivery systems . Our extensive experience in the industry allows us to work…
Added 11 mins ago
District Planning Engineer (Civil Engineer IV)
State of Massachusetts
Lenox, MA
…and standards. Duties and Responsibilities * Coordinates with Project Development Engineer, Projects Engineer, Maintenance, Bridge, Traffic, and Design Sections as needed to initiate…
Added 12 mins ago
Assistant District Construction Engineer/Design-Build (Civil Engineer V)
State of Massachusetts
Taunton, MA
…Responsibilities * Manages Construction Phase Services for Owner’s Engineer for Alternative Delivery & other Projects for the Items of Work identified in the MassDOT Scope of Services. *…
Added 12 mins ago
C
Customer Success Program Manager - Food
Carrier
Beverly, MA
- $79,000 to $158,000 USD / year
…streaming data, machine learning, and predictive analytics to engineer process efficiencies, maximize customer retention, and build sustainable supply…
Added 12 mins ago
INTERDISCIPLINARY ENGINEER
Strategic Systems Programs Office
Pittsfield, MA
…professional registration, (b) evidence of successfully passing the Engineer-in-Training (EIT) examination; (c) successful completion of at least 60 semester hours of courses in the…
Added 12 mins ago
Senior Life Sciences Data Engineer - Cambridge, MA
Kelly Services
Cambridge, MA
A rapidly growing Scientific AI and Data Platform company is hiring a Senior Life Sciences Data Engineer to help build the next generation of data infrastructure powering pharmaceutical and…
Added 12 mins ago
Data Engineer, Analytics (Technical Leadership)
Meta
Boston, MA
Data Engineer, Analytics (Technical Leadership) Responsibilities:
Added 12 mins ago
C
.NET Full stack Engineer with C#
Cognizant
Boston, MA
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…
Added 12 mins ago
C
.NET Full stack Engineer with C#
Cognizant
Boston, MA
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…
Added 12 mins ago
G
Structural Steel Engineering Manager
GPAC
McAllen, TX
- $90,000 to $125,000 USD / year
…design-build services that provide a much more streamlined project completion process than standard project delivery systems . Our extensive experience in the industry allows us to work…
Added 12 mins ago
G
Structural Steel Engineering Manager
GPAC
San Antonio, TX
- $90,000 to $125,000 USD / year
…design-build services that provide a much more streamlined project completion process than standard project delivery systems . Our extensive experience in the industry allows us to work…
Added 12 mins ago
C
.NET Full stack Engineer with C#
Cognizant
Boston, MA
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…
Added 12 mins ago
Senior Engineer, Cloud Technology (Hybrid)
American Family Insurance - Corporate
Boston, MA
Demonstrated experience analyzing and estimating project size and work efforts for software solutions.
Added 12 mins ago
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Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Boston, MA · Lynn, MA
- $131,000 to $174,000 USD / year
…application pods (software, hardware and electronic design, and project and portfolio management tools) for US and UK…
Added 12 mins ago
Senior Protection and Control Engineer (US Remote eligible)
GE Vernova
Boston, MA
Design, review, and Professional Engineer stamp protection schemes, electrical schematics, and relay settings for substations, data centers, and battery energy storage systems.
Added 12 mins ago
Supplier Support Manufacturing Engineer
GE Aerospace
Boston, MA · Lynn, MA
The Supplier Support Manufacturing Engineer is responsible for addressing part shortages and ensuring supplier performance aligns with Clear to Build (CTB) targets. This role emphasizes…
Added 12 mins ago
Data Scientist - Boston, MA
Kelly Services
Boston, MA
Strong project management and organizational skills
Added 18 mins ago
Senior Product Development Engineer
Sirtex Medical Inc
Woburn, MA
Sirtex Medical is hiring a Sr. Product Development Engineer to serve as the senior individual-contributor technical authority. You will provide project leadership, own the technical…
Added 28 mins ago
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Associate Manufacturing Engineer
Eaton Corporation
Jonesville, SC
- $59,000 to $86,000 USD / year
Eaton’s ES AMER ESS division is currently seeking a Associate Manufacturing Engineer.
Added 28 mins ago
Entry Level Engineer
Savannah River Nuclear Solutions, LLC
Aiken, SC
…package/system maintenance review and approval - Work with Design or Project Management organizations on large scale designs and projects Operational Technology Engineering is looking for…
Added 28 mins ago
Manufacturing Systems and Simulation MP&P Engineer
The Boeing Company
North Charleston, SC
Advanced Production and Automation is seeking a Manufacturing Systems and Simulation MP&P Engineer – Modeling & Simulation (Mid-Level or Lead) for the Production System Modeling, Simulation…
Added 28 mins ago
Summer 2027 Intern - Process Engineer (Spartanburg, SC)
Keurig Dr Pepper
Spartanburg, SC
Summer 2027 Intern - Process Engineering (Spartanburg, SC)
Added 28 mins ago
Senior Manufacturing Engineer – CNC Metrology & Probing Integration
GE Vernova
Greenville, SC
As a member of the Process Industrialization team, you will lead the definition, development, industrialization, and governance of advanced CNC probing and on-machine metrology solutions…
Added 28 mins ago
Lead Inspection Engineer - AMRT
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As a Lead Inspection Engineer within the Advance Manufacturing and Repair Technologies (AMRT) Inspection Team, you will develop and deploy inspection and measurement solutions that support…

Carrier

Customer Success Program Manager - Food

Beverly, MA, United States

$79,000 to $158,000 USD / year

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Job details

Pay: $79,000 to $158,000 USD / year
Experience: 3+ years of experience in a supply chain role, food distribution chain, cold chain management, transportation, or refrigeration
Posting language: English
Posted: Nov 7, 2026

Original job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

Job Description

We are seeking a data driven, client facing Customer Success Food Program Manager to lead complex, high-value visibility programs across our global food industry vertical. As a part of Carrier, a world leader in climate and energy solutions, Sensitech stands as the global leader in temperature monitoring in cold chain logistics. By combining our world-class IoT hardware infrastructure with Carrier's advanced digital data insights, we enable the world’s leading brands to track, protect, and optimize their cargo.

In this role, you will own the post-sale customer lifecycle, from technical onboarding through continuous platform adoption to commercial renewal. You will move beyond post-shipment reporting to manage real-time, end to end cold chain implementations using advanced proprietary tracking software and predictive platforms. The ideal candidate does not just manage projects and programs, they unlock the potential of data. You will leverage automated IoT streaming data, machine learning, and predictive analytics to engineer process efficiencies, maximize customer retention, and build sustainable supply chains.

At the heart of this role is a global mission: mitigating global food waste. By tracking, measuring, and analyzing environmental parameters at every node of the supply chain, you will provide the targeted data insights necessary to fundamentally improve our customers' cold chain operations, eliminating systemic waste before it reaches the landfill.

Key Responsibilities

End-to-End Customer Lifecycle Ownership: Manage post-sale customer implementation milestones, including onboarding, trial management, hardware/software deployment tracking, and enhancements for strategic food industry accounts.
Cross Functional Voice of the Customer (VOC ): Serve as the definitive internal Voice of the Customer. Systematically gather customer feedback, pain points, and technical needs, translating them into actionable requirements for Product Management, Engineering, and Quality teams to guide hardware, software, and compliance roadmaps into rolling out next-generation software features and machine learning models tailored to the customer’s needs.
Customer Value Realization & ROI: Act as a core strategic partner to major food producers, distributors, and retailers. Translate raw environmental and transit data into tangible business insights that protect shelf-life, ensure food safety compliance, and maximize product quality from origin to destination.
Adoption & Expansion Management: Monitor health scores, platform adoption metrics, and sensor return/recycling compliance. Proactively identify operational friction points to turn cold-chain anomalies into expansion and upselling opportunities.
Data Presentation & Decision Influence: Frequently build and deliver Business Reviews. Distill complex cold-chain anomalies and root causes into concise, data backed operational stories that influence stakeholder investments, carrier management, and process modifications. Present at customer and industry events
Drive AI Process Efficiency: Drive and implement AI, machine learning, and automation frameworks on two fronts: internally to optimize team workflows and data delivery, and externally to help customers predict shipment delays, anticipate temperature excursions, and automate risk mitigation.
Carrier Cold Chain Advocacy: Position Sensitech and Carrier's broader digital ecosystem as the central pillar of the customer's cold chain integrity, helping them leverage our industry-leading data insights to achieve ambitious commercial sustainability and corporate waste-reduction goals.
Continuously improve skills and expertise in key areas such as: handling of perishable food items, process improvement, Data driven insights and cold chain management/refrigeration.

Required Qualifications

High School or GED
3+ years of experience in a supply chain role, food distribution chain, cold chain management, transportation, or refrigeration
Ability to travel up to 25% (US and Canada)

Preferred Qualificatons:

Bachelor’s Degree - Agricultural Economics, Post-Harvest, Mathematics or Food Science
Master’s Degree
Understanding of the food distribution chain, cold chain management, transportation, or refrigerationBachelor’s Degree required (Master's Degree is a strong plus).
Masterful presentation and data-storytelling skills
Ability to balance competing demands and deal with ambiguity and an environment of change.
Positive attitude able to combine technical knowledge, commercial knowledge and analysis into action
Strong critical thinking in complex situations.
Proven ability to prioritize project deliverables and a history of quality assurance across projects.
Experience working directly with customers at all levels.
Good knowledge of process improvement and quality management methods.
Ability to analyze large quantities of data and create detailed and actionable summaries based on sound statistical analysis and expert commentary.
Proven expertise in leveraging data analytics, business intelligence tools (e.g., PowerBI), and predictive exception management dashboards to isolate trends, mitigate transit risks, reduce product scrap, and prove financial ROI.

Pay Range

The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

Health Care Benefits : Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability : Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate (https://www.corporate.carrier.com/careers/work-with-us/) . The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com . We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days from Job Posting Date: 5 November 2026

Job Applicant's Privacy Notice

Please click on the link to review the Job Applicant Privacy Notice (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) .

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.

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More about this job

Skills

Cold chain
Logistics
Onboarding
Manage several projects
Machine learning
Supply chain management
Regulatory compliance
Food safety
Upselling
Process improvement
Food science
Critical thinking
Quality assurance
Quality assurance procedures
Statistics
Data analysis
Business intelligence
Microsoft Power BI

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