Jobs in the United States

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Added 8 mins ago
CC
Asset and Configuration Analyst II
Centene Corporation
O'Fallon, MO
- $27.02 to $48.55 USD / hour
Key Details: This is an onsite role supporting the Brentwood, MO Depot and O'Fallon, MO Data Center, with travel between locations as needed. This is not a remote or desktop support…
Added 26 mins ago
Clinical Research Coordinator
Massachusetts General Hospital
Boston, MA
…at the Mass General Brigham Cancer Institute (MGB CI) in the Center for Gastrointestinal Cancers. The ID CRC I works under general supervision and reports to the Clinical Research Manager…
Added 35 mins ago
Senior Data Center Support Services Technician - Catalyst Military Program
Oracle
Jefferson City, MO
+ Complete Oracle onboarding and technical foundations specific to data center operations.
Added 49 mins ago
Executive Director, Case Management
Beth Israel Lahey Health
Charlestown, MA
…and operational leadership for the enterprise Case Management program across all Beth Israel Lahey Health (BILH) facilities. This role will lead the transformation of Case Management…
Added 49 mins ago
C
Customer Success Program Manager - Food
Carrier
Beverly, MA
- $79,000 to $158,000 USD / year
We are seeking a data driven, client facing Customer Success Food Program Manager to lead complex, high-value visibility programs across our global food industry vertical. As a part of…
Added 50 mins ago
SM
Family Advocate, Head Start
South Middlesex Opportunity Council
Framingham, MA
- $25 USD / hour
Coordinates, facilitates, and participates in all Parent Center Meetings and actively recruits parents to attend. Completes agenda, Parent Volunteer sheet, and collects handouts and places…
Added 50 mins ago
SM
Family Advocate, Head Start
South Middlesex Opportunity Council
Framingham, MA
- $25 USD / hour
Coordinates, facilitates, and participates in all Parent Center Meetings and actively recruits parents to attend. Completes agenda, Parent Volunteer sheet, and collects handouts and places…
Added 50 mins ago
SM
Community Resource Navigator, HCEC
South Middlesex Opportunity Council
Framingham, MA
- $23 USD / hour
Work closely with the Director of Housing Consumer Education Center and HCEC Program Supervisor on building and maintaining community connections to nonprofits, social services, and…
Added 50 mins ago
Venue Director
City Winery
Boston, MA
General Manager (AGM) oversees all front-of-house operations and provides
Added 50 mins ago
Medication Safety Coordinator
Beth Israel Lahey Health
Boston, MA
…to identify systematic issues that require action. Utilizes data driven performance-improvement methodologies and tools to develop and prioritize recommendations for solutions resulting…
Added 1 hour ago
Community Engagement Manager
Meta
Aiken, SC
Meta Platforms, Inc. designs, builds, and operates some of the most innovative and efficient data centers in the world. Developing, operating, and managing the data center infrastructure…
Added 1 hour ago
IT Infrastructure Manger – AD/DNS/DHCP
Southern Company
Birmingham, AL
The ALPHA Infrastructure Manager leads Infrastructure Services' Tier 0 infrastructure operations for Active Directory, DNS, and DHCP. This role provides operational ownership and technical…
Added 1 hour ago
SC
Sales Coordinator
Sun Communities
Muskegon, MI
- $15 to $16 USD / hour
…community events, and other related materials as directed by their manager (Essential) * Assists prospective residents by checking the status of Sun Homes inventory (Essential) * Reviews…
Added 1 hour ago
Administrative Relationship Manager Leader
EY
Grand Rapids, MI · Detroit, MI
Partner with Administrative Managers, offshore delivery center managers, Program Management and delivery teams to address evolving business needs, knowledge gaps, and access and tool issues.
Added 1 hour ago
Dialysis Clinical Manager Registered Nurse - RN
Fresenius Medical Care
Lansing, MI
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
Added 1 hour ago
TRANSPORATION SECURITY SPECIALIST
Transportation Security Administration
Colorado Springs, CO
Summary This position is a Transportation Security Specialist located in Technology and Systems - Vetting Operations, Vetting Analysis Division (VAD), Operation Management Section (OMS).…
Added 2 hours ago
O
Senior Manager, Data Center Construction, Integration & Handover - Saline, MI
Oracle
Jefferson City, MO
- $126,200 to $264,100 USD / year
The Senior Manager, Data Center Construction Integration & Handover oversees developers and their general contractors in delivering data center construction projects, with a focus on base…
Added 3 hours ago
AH
GENERAL MANAGER 3
Accendra Health
MIAMISBURG, OH · SHARONVILLE, OH
- $111,313 to $118,993 USD / year
The General Manager (GM) is responsible for supporting sales efforts and will visit with HVT-high value customers and administration and efficient daily operation of the branch office,…
Added 3 hours ago
Traveling Program EHS Director - MSG - Advanced Technology Group
Turner Construction Company
Columbus, OH
Division: Critical Facilities-Data Centers Project Location(s): Dallas, TX 75201 USA Minimum Years Experience: Travel Involved: Job Type: Regular Job Classification: Experienced Education:…
Added 3 hours ago
Key Account Manager
Worthington Enterprises
Columbus, OH
The Key Account Manager will lead the commercial strategy for assigned accounts, including account planning, opportunity development, pricing and contract alignment, executive relationship…
Added 3 hours ago
FC
Adult Day Center Coordinator (Rehabilitative Services Supervisor)
Fairfax County
Alexandria, VA
- $40.71 to $71.24 USD / hour
…knowledge of older adult support services and the ability to manage program compliance while promoting service excellence. The center coordinator serves in a senior management capacity and…
Added 3 hours ago
FC
Catalytic Projects Associate (Management Analyst II)
Fairfax County
Fairfax, VA
- $33.73 to $59.02 USD / hour
…contributes to a portfolio of work that includes project and program management, commercial corridor vitality programming, place-based community partnerships, property and lease management…
Added 3 hours ago
FC
Catalytic Redevelopment Manager (Management Analyst III)
Fairfax County
Fairfax, VA
- $38.84 to $67.96 USD / hour
Note: The assigned functional areas of this position are community-based economic development, program management, and data analysis.
Added 3 hours ago
FC
Communications Assistant (Administrative Associate)
Fairfax County
Fairfax, VA
- $29.28 to $51.23 USD / hour
Serves as the primary backup to the Board Support and Training Manager and supervises a three-person team of Board Support and Training (formerly Communications) staff. Prepares written…
Added 3 hours ago
FC
HR Enterprise Strategic Initiative Program Manager
Fairfax County
Fairfax, VA
- $52.62 to $92.09 USD / hour
…leader to serve as the HR Enterprise Strategic Initiatives Program Manager. This role reports to Fairfax County’s Human Resources (HR) Director and leads high visibility, countywide human…

Carrier

Customer Success Program Manager - Food

Beverly, MA, United States

$79,000 to $158,000 USD / year

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Job details

Pay: $79,000 to $158,000 USD / year
Experience: 3+ years of experience in a supply chain role, food distribution chain, cold chain management, transportation, or refrigeration
Posting language: English
Posted: Nov 7, 2026

Original job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

Job Description

We are seeking a data driven, client facing Customer Success Food Program Manager to lead complex, high-value visibility programs across our global food industry vertical. As a part of Carrier, a world leader in climate and energy solutions, Sensitech stands as the global leader in temperature monitoring in cold chain logistics. By combining our world-class IoT hardware infrastructure with Carrier's advanced digital data insights, we enable the world’s leading brands to track, protect, and optimize their cargo.

In this role, you will own the post-sale customer lifecycle, from technical onboarding through continuous platform adoption to commercial renewal. You will move beyond post-shipment reporting to manage real-time, end to end cold chain implementations using advanced proprietary tracking software and predictive platforms. The ideal candidate does not just manage projects and programs, they unlock the potential of data. You will leverage automated IoT streaming data, machine learning, and predictive analytics to engineer process efficiencies, maximize customer retention, and build sustainable supply chains.

At the heart of this role is a global mission: mitigating global food waste. By tracking, measuring, and analyzing environmental parameters at every node of the supply chain, you will provide the targeted data insights necessary to fundamentally improve our customers' cold chain operations, eliminating systemic waste before it reaches the landfill.

Key Responsibilities

End-to-End Customer Lifecycle Ownership: Manage post-sale customer implementation milestones, including onboarding, trial management, hardware/software deployment tracking, and enhancements for strategic food industry accounts.
Cross Functional Voice of the Customer (VOC ): Serve as the definitive internal Voice of the Customer. Systematically gather customer feedback, pain points, and technical needs, translating them into actionable requirements for Product Management, Engineering, and Quality teams to guide hardware, software, and compliance roadmaps into rolling out next-generation software features and machine learning models tailored to the customer’s needs.
Customer Value Realization & ROI: Act as a core strategic partner to major food producers, distributors, and retailers. Translate raw environmental and transit data into tangible business insights that protect shelf-life, ensure food safety compliance, and maximize product quality from origin to destination.
Adoption & Expansion Management: Monitor health scores, platform adoption metrics, and sensor return/recycling compliance. Proactively identify operational friction points to turn cold-chain anomalies into expansion and upselling opportunities.
Data Presentation & Decision Influence: Frequently build and deliver Business Reviews. Distill complex cold-chain anomalies and root causes into concise, data backed operational stories that influence stakeholder investments, carrier management, and process modifications. Present at customer and industry events
Drive AI Process Efficiency: Drive and implement AI, machine learning, and automation frameworks on two fronts: internally to optimize team workflows and data delivery, and externally to help customers predict shipment delays, anticipate temperature excursions, and automate risk mitigation.
Carrier Cold Chain Advocacy: Position Sensitech and Carrier's broader digital ecosystem as the central pillar of the customer's cold chain integrity, helping them leverage our industry-leading data insights to achieve ambitious commercial sustainability and corporate waste-reduction goals.
Continuously improve skills and expertise in key areas such as: handling of perishable food items, process improvement, Data driven insights and cold chain management/refrigeration.

Required Qualifications

High School or GED
3+ years of experience in a supply chain role, food distribution chain, cold chain management, transportation, or refrigeration
Ability to travel up to 25% (US and Canada)

Preferred Qualificatons:

Bachelor’s Degree - Agricultural Economics, Post-Harvest, Mathematics or Food Science
Master’s Degree
Understanding of the food distribution chain, cold chain management, transportation, or refrigerationBachelor’s Degree required (Master's Degree is a strong plus).
Masterful presentation and data-storytelling skills
Ability to balance competing demands and deal with ambiguity and an environment of change.
Positive attitude able to combine technical knowledge, commercial knowledge and analysis into action
Strong critical thinking in complex situations.
Proven ability to prioritize project deliverables and a history of quality assurance across projects.
Experience working directly with customers at all levels.
Good knowledge of process improvement and quality management methods.
Ability to analyze large quantities of data and create detailed and actionable summaries based on sound statistical analysis and expert commentary.
Proven expertise in leveraging data analytics, business intelligence tools (e.g., PowerBI), and predictive exception management dashboards to isolate trends, mitigate transit risks, reduce product scrap, and prove financial ROI.

Pay Range

The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

Health Care Benefits : Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability : Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate (https://www.corporate.carrier.com/careers/work-with-us/) . The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com . We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days from Job Posting Date: 5 November 2026

Job Applicant's Privacy Notice

Please click on the link to review the Job Applicant Privacy Notice (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) .

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.

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More about this job

Skills

Cold chain
Logistics
Onboarding
Manage several projects
Machine learning
Supply chain management
Regulatory compliance
Food safety
Upselling
Process improvement
Food science
Critical thinking
Quality assurance
Quality assurance procedures
Statistics
Data analysis
Business intelligence
Microsoft Power BI

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