Jobs in the United States

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Added 3 mins ago
P
Senior Production Test Engineer
PrideStaff
San Jose
- $120,000 to $140,000 USD / year
Experience: At least 5+ years of direct test engineer experience
Added 3 mins ago
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Electrical Engineer - IRL
Interlune
Houston, TX
- $90,000 to $120,000 USD / year
As an Electrical Engineer, this role will join Interlune’s engineering team and be responsible for the physical design, development, and implementation of the critical hardware that will…
Added 4 mins ago
Sr. Manager, Information Security (Cloud)
BetMGM LLC
Remote, United States
…architecture, engineering, governance, risk reduction, and control automation. The Sr Manager will partner closely with technology, infrastructure, and business stakeholders to ensure cloud…
Added 4 mins ago
Automation Engineer
Corning
Hemlock, MI
Corning’s solar wafer facility in Hemlock, Michigan is seeking an Automation Engineer III to join our team. In this role you will support the day-to-day manufacturing operations by…
Added 7 mins ago
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Construction Manager - Electrical
IREN
Childress, TX
- $78 USD / hour
Must be comfortable working a rotational schedule, which includes day and night shifts as well as weekend work, based on project needs · Employees working night shifts will receive a 15% premium added to their hourly rate only for hours worked during night shifts
Added 8 mins ago
SO
Entry-level Electrical Engineer
Salas O'Brien
Lakewood, CO
- $70,000 to $80,000 USD / year
As an Entry-Level Electrical Engineer at our consulting engineering firm, you’ll support experienced engineers in the design, analysis, and implementation of electrical systems for…
Added 8 mins ago
Manager, Technical Recruiting
Ripple
San Francisco, CA
…blockchain and protocol engineers, security, SRE/infrastructure, data, and engineering leadership. You will partner with engineering, tech, and business leaders to understand their hiring…
Added 9 mins ago
Quality Engineer II (QE II)
TriMed Inc
Valencia, CA
The Quality Engineer II (QE II) plays a critical role in ensuring the quality, safety, and regulatory compliance of medical devices throughout the product lifecycle. This position leads…
Added 9 mins ago
Applications Engineer
RED Group
Carrollton, TX
We are looking for an Applications Engineer to join our team in a hybrid role and based from our North Texas, TX office. The ideal candidate will also have strong technical background in…
Added 11 mins ago
CADD Technician III
HNTB Corporation
Kansas City, MO
…approaches. Responsible for gathering engineering or operational data from a variety of…
Added 11 mins ago
Construction Rep III
HNTB Corporation
Madison, WI
…and criteria to perform assignments and assist the Resident Engineer in partnership with the project team. This position maintains project data, including drawings and specifications,…
Added 11 mins ago
Construction Rep I
HNTB Corporation
Madison, WI
…and criteria to perform assignments and assist the Resident Engineer in partnership with the project team. This position maintains project data, including drawings and specifications,…
Added 11 mins ago
Construction Rep II
HNTB Corporation
Madison, WI
…and criteria to perform assignments and assist the Resident Engineer in partnership with the project team. This position maintains project data, including drawings and specifications,…
Added 12 mins ago
Data Engineer
Derex Technologies Inc
St. Louis, MO
Note: The portal title is Data Engineer, but the description describes a Tech Lead for a Healthcare Data Reconciliation project and never uses the Data Engineer title. The portal Experience…
Added 12 mins ago
Associate HMI Design Engineer
Alpharetta, GA
As an Associate HMI Design Engineer, you will be responsible for designing, developing, modifying, and implementing software programming for generator control switchgear human-machine…
Added 12 mins ago
Senior Autonomy Validation Engineer
Green Valley, AZ
For Caterpillar, digital means using technology to extract data from our machines and engines and transform it into valuable recommendations or “insights,” to help customers make better,…
Added 12 mins ago
Supplier Quality Engineer
FOLLETT PRODUCTS LLC
Easton, PA
Follett currently has an opportunity for a Supplier Quality Engineer to join our team!
Added 13 mins ago
Inventory Control Analyst - 1st Shift
GXO Logistics
Rural Hall, NC
…the caliber of service our company requires. As the Inventory Control Analyst, you will prepare operational investigation of services, projects, and general business. We will equip you with…
Added 13 mins ago
Engineer I, Test
Black & Decker (U.S.) Inc.
Towson, MD
As a Test Engineer, you’ll be part of our Global Tool and Storage team working as an onsite employee. You’ll get to:
Added 13 mins ago
Principal Engineer, ATE Test Engineering - Customer Engineering Solutions
MSI - (Marvell Semiconductor Inc.) US
Irvine, CA · Santa Clara, CA
Must have effective interpersonal, teamwork, and communication skills · Must have the ability to multi-task in a fast-paced environment
Added 14 mins ago
Start-up Field Engineer - North Slope, AK - Rotational
NANA Worley
Remote, United States
As such, the position is based in North Slope Alaska with a 12-hour shift, 2-week rotational schedule
Added 14 mins ago
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Senior Software Engineer - Infrastructure Security Platform
ATOMS Careers page
Seattle, WA
- $167,000 to $230,000 USD / year
…transport. Our systems are designed to understand, predict, and control the real world with precision, turning complex physical operations into something more reliable, more scalable, and…
Added 17 mins ago
Senior AI & Automation Engineer
AustralianSuper
NY
Reporting to the Senior Manager Technology, Americas, the Senior AI & Automation Engineer (Agentic) is a senior hands-on technical specialist responsible for designing, developing,…
Added 17 mins ago
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Senior Software Engineer - Infrastructure Security Platform
Atoms
Seattle, WA
- $167,000 to $230,000 USD / year
…transport. Our systems are designed to understand, predict, and control the real world with precision, turning complex physical operations into something more reliable, more scalable, and…
Added 18 mins ago
Maintenance Leader
Danone
Mount Crawford, VA
Reviews with Maintenance Manager production, quality control, and maintenance reports and statistics to plan and modify maintenance activities

Carrier

Customer Success Program Manager - Food

Beverly, MA, United States

$79,000 to $158,000 USD / year

Apply on usnlx.com About employer

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Job details

Pay: $79,000 to $158,000 USD / year
Experience: 3+ years of experience in a supply chain role, food distribution chain, cold chain management, transportation, or refrigeration
Posting language: English
Posted: Nov 7, 2026

Original job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

Job Description

We are seeking a data driven, client facing Customer Success Food Program Manager to lead complex, high-value visibility programs across our global food industry vertical. As a part of Carrier, a world leader in climate and energy solutions, Sensitech stands as the global leader in temperature monitoring in cold chain logistics. By combining our world-class IoT hardware infrastructure with Carrier's advanced digital data insights, we enable the world’s leading brands to track, protect, and optimize their cargo.

In this role, you will own the post-sale customer lifecycle, from technical onboarding through continuous platform adoption to commercial renewal. You will move beyond post-shipment reporting to manage real-time, end to end cold chain implementations using advanced proprietary tracking software and predictive platforms. The ideal candidate does not just manage projects and programs, they unlock the potential of data. You will leverage automated IoT streaming data, machine learning, and predictive analytics to engineer process efficiencies, maximize customer retention, and build sustainable supply chains.

At the heart of this role is a global mission: mitigating global food waste. By tracking, measuring, and analyzing environmental parameters at every node of the supply chain, you will provide the targeted data insights necessary to fundamentally improve our customers' cold chain operations, eliminating systemic waste before it reaches the landfill.

Key Responsibilities

End-to-End Customer Lifecycle Ownership: Manage post-sale customer implementation milestones, including onboarding, trial management, hardware/software deployment tracking, and enhancements for strategic food industry accounts.
Cross Functional Voice of the Customer (VOC ): Serve as the definitive internal Voice of the Customer. Systematically gather customer feedback, pain points, and technical needs, translating them into actionable requirements for Product Management, Engineering, and Quality teams to guide hardware, software, and compliance roadmaps into rolling out next-generation software features and machine learning models tailored to the customer’s needs.
Customer Value Realization & ROI: Act as a core strategic partner to major food producers, distributors, and retailers. Translate raw environmental and transit data into tangible business insights that protect shelf-life, ensure food safety compliance, and maximize product quality from origin to destination.
Adoption & Expansion Management: Monitor health scores, platform adoption metrics, and sensor return/recycling compliance. Proactively identify operational friction points to turn cold-chain anomalies into expansion and upselling opportunities.
Data Presentation & Decision Influence: Frequently build and deliver Business Reviews. Distill complex cold-chain anomalies and root causes into concise, data backed operational stories that influence stakeholder investments, carrier management, and process modifications. Present at customer and industry events
Drive AI Process Efficiency: Drive and implement AI, machine learning, and automation frameworks on two fronts: internally to optimize team workflows and data delivery, and externally to help customers predict shipment delays, anticipate temperature excursions, and automate risk mitigation.
Carrier Cold Chain Advocacy: Position Sensitech and Carrier's broader digital ecosystem as the central pillar of the customer's cold chain integrity, helping them leverage our industry-leading data insights to achieve ambitious commercial sustainability and corporate waste-reduction goals.
Continuously improve skills and expertise in key areas such as: handling of perishable food items, process improvement, Data driven insights and cold chain management/refrigeration.

Required Qualifications

High School or GED
3+ years of experience in a supply chain role, food distribution chain, cold chain management, transportation, or refrigeration
Ability to travel up to 25% (US and Canada)

Preferred Qualificatons:

Bachelor’s Degree - Agricultural Economics, Post-Harvest, Mathematics or Food Science
Master’s Degree
Understanding of the food distribution chain, cold chain management, transportation, or refrigerationBachelor’s Degree required (Master's Degree is a strong plus).
Masterful presentation and data-storytelling skills
Ability to balance competing demands and deal with ambiguity and an environment of change.
Positive attitude able to combine technical knowledge, commercial knowledge and analysis into action
Strong critical thinking in complex situations.
Proven ability to prioritize project deliverables and a history of quality assurance across projects.
Experience working directly with customers at all levels.
Good knowledge of process improvement and quality management methods.
Ability to analyze large quantities of data and create detailed and actionable summaries based on sound statistical analysis and expert commentary.
Proven expertise in leveraging data analytics, business intelligence tools (e.g., PowerBI), and predictive exception management dashboards to isolate trends, mitigate transit risks, reduce product scrap, and prove financial ROI.

Pay Range

The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

Health Care Benefits : Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability : Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate (https://www.corporate.carrier.com/careers/work-with-us/) . The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com . We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days from Job Posting Date: 5 November 2026

Job Applicant's Privacy Notice

Please click on the link to review the Job Applicant Privacy Notice (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) .

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.

Apply on usnlx.com About employer

More about this job

Skills

Cold chain
Logistics
Onboarding
Manage several projects
Machine learning
Supply chain management
Regulatory compliance
Food safety
Upselling
Process improvement
Food science
Critical thinking
Quality assurance
Quality assurance procedures
Statistics
Data analysis
Business intelligence
Microsoft Power BI

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Work requirements

Jobs in the United States