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Senior Product Manager
Microsoft
BC, CA
- $114,400 to $203,900 CAD / year
We are looking for a Senior Product Manager to help shape and deliver data integration capabilities within Microsoft Fabric. In this role, you will work closely with customers, engineering…
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Gestionnaire des ressources énergétiques / Energy Resource Manager
Microsoft
QC, CA
- $69,200 to $129,600 CAD / year
Added 1 min ago
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Senior Human Resources Advisor
National Nuclear Security Administration
Pittsburgh, PA · Schenectady, NY · Washington Navy Yard, DC
- $109,810 to $187,093 USD / year
Serve as the senior operational specialist and alternate project manager for the NNSA Demo across Naval Reactors, including field offices. Supports implementation, training, resource…
Added 1 min ago
VH
Diagnostic Radiologic Technologist
Veterans Health Administration
Auburn, WA
- $61,751 to $110,120 USD / year
Participate equally in on-call and holiday schedule rotations, providing adequate and essential hospital coverage, 24 hours per day/7 days per week
Added 1 min ago
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IT Specialist (CUSTSPT) (Service Branch Director Type II)
Federal Emergency Management Agency
Bothell, WA · Oakland, CA · Philadelphia, PA
- $56 to $83 USD / hour
This position is being announced under FEMA's Incident Management Assistant Team (IMAT) Program. This is a 2-year temporary appointment in the Excepted service. This position is located on…
Added 1 min ago
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Inventory Management Specialist NX
Veterans Health Administration
Saint Louis, MO
- $51,740 to $82,279 USD / year
For a GS-07 position you must have served 52 weeks at the GS-05 · For a GS-09 position you must have served 52 weeks at the GS-07
Added 1 min ago
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Registered Nurse - Outpatient Mental Health
Veterans Health Administration
Idaho Falls, ID
- $72,581 to $130,670 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy &…
Added 1 min ago
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Data Scientist Development Program (DSDP) - Entry to Expert Level
National Security Agency/Central Security Service
Fort Meade, MD
- $87,362 to $197,200 USD / year
…candidates to be enrolled in the three-year Data Science Development Program (DSDP), a rotational program to strengthen their basic…
Added 1 min ago
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Medical Support Assistant
Veterans Health Administration
Iron Mountain, MI
- $35,605 to $58,132 USD / year
Added 1 min ago
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Marketing Assistant
Pacific Air Forces
Eielson AFB, AK
- $25 USD / hour
Must possess skill in dealing with customers and public
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Social Worker
Veterans Health Administration
Sacramento, CA · Palo Alto, CA · Fresno, CA · San Francisco, CA · Reno, NV · Las Vegas, NV
- $97,545 to $153,435 USD / year
A Social Worker assigned to the Mental Health Residential Rehabilitation Treatment Program (MH RRTP) Centralized Screening Team (CST) at the VA Sierra Nevada Health Care System (VASNHCS) or…
Added 1 min ago
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Finance Manager (11-26)
City of Whittier
Whittier, CA
- $8,980 to $11,964 USD / month
Under general direction of the Director of Finance, the Finance Manager assists in performing a variety of activities related to the City's financial operations including: supervising…
Added 3 mins ago
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Pharmacy Technician (Procurement/Inventory)
Veterans Health Administration
Iowa City, IA
- $61,722 to $80,243 USD / year
…in a courteous, tactful, and respectful manner. Provides the customer with consistent information according to established policies and procedures. Handles conflict and problems in dealing…
Added 3 mins ago
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SUPERVISORY MEDICAL SUPPORT ASSISTANT
Veterans Health Administration
Fort Wayne, IN
- $57,811 to $75,151 USD / year
In the Call Center, schedules, cancels, and reschedules appointments; provides customer service; monitors call activity; reviews reports; and ensures compliance with policies, procedures,…
Added 3 mins ago
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Patient Relations Assistant
Veterans Health Administration
West Palm Beach, FL
- $43,384 to $56,399 USD / year
For a GS-05 position you must have served 52 weeks at the GS-04 · The grade may have been in any occupation, but must have been held in the Federal service
Added 3 mins ago
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Registered Nurse - Infection Preventionist
Veterans Health Administration
Bath, NY
- $74,106 to $129,998 USD / year
The Infection Preventionist is a Registered Nurse (RN) who leads the facility-wide infection prevention and control program at VA Finger Lakes Health Care System. This position demonstrates…
Added 3 mins ago
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Registered Nurse (Inpatient Staff)
Veterans Health Administration
Fort Harrison, MT
- $82,571 to $147,191 USD / year
Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care.
Added 3 mins ago
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Registered Nurse-Community Nursing Home Coordinator
Veterans Health Administration
Shreveport, LA
- $64,520 to $129,738 USD / year
…of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Follows procedures per established policies and guidelines. Influences…
Added 3 mins ago
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Medical Management Specialist
Veterans Health Administration
Nashville, TN
- $74,678 to $97,087 USD / year
For a GS-11 position you must have served 52 weeks at the GS-9 · The grade may have been in any occupation, but must have been held in the Federal service
Added 3 mins ago
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ADMIN SPEC (AUTO)
U.S. Marine Corps
Havelock, NC
- $17 to $19 USD / hour
…customers. Keeps mechanics informed of the status of parts and customer needs. May confirm the status of work being performed and the impending completion of work in order to best serve the…
Added 5 mins ago
VH
Registered Nurse - Same Day Surgery
Veterans Health Administration
East Orange, NJ
- $96,242 to $168,942 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
Added 5 mins ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Charlotte Hall, MD · Washington, DC
- $59,102 to $76,832 USD / year
Added 5 mins ago
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Medical Support Assistant (Advanced) - Specialty Care
Veterans Health Administration
Fargo, ND
- $45,409 to $59,031 USD / year
…deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational…
Added 5 mins ago
VH
Medical Support Assistant (Advanced) - Specialty Care
Veterans Health Administration
Fargo, ND
- $45,409 to $59,031 USD / year
…deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational…
Added 5 mins ago
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EXPERIENCE MANAGER, NF-1101-03
U.S. Marine Corps
Jacksonville, NC
- $19 USD / hour
Serves as the Experience Manager and supervises all customer touchpoints throughout the store from the curb to the register.

Carrier

Customer Success Program Manager - Food

Beverly, MA, United States

$79,000 to $158,000 USD / year

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Job details

Pay: $79,000 to $158,000 USD / year
Experience: 3+ years of experience in a supply chain role, food distribution chain, cold chain management, transportation, or refrigeration
Posting language: English
Posted: Nov 7, 2026

Original job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

Job Description

We are seeking a data driven, client facing Customer Success Food Program Manager to lead complex, high-value visibility programs across our global food industry vertical. As a part of Carrier, a world leader in climate and energy solutions, Sensitech stands as the global leader in temperature monitoring in cold chain logistics. By combining our world-class IoT hardware infrastructure with Carrier's advanced digital data insights, we enable the world’s leading brands to track, protect, and optimize their cargo.

In this role, you will own the post-sale customer lifecycle, from technical onboarding through continuous platform adoption to commercial renewal. You will move beyond post-shipment reporting to manage real-time, end to end cold chain implementations using advanced proprietary tracking software and predictive platforms. The ideal candidate does not just manage projects and programs, they unlock the potential of data. You will leverage automated IoT streaming data, machine learning, and predictive analytics to engineer process efficiencies, maximize customer retention, and build sustainable supply chains.

At the heart of this role is a global mission: mitigating global food waste. By tracking, measuring, and analyzing environmental parameters at every node of the supply chain, you will provide the targeted data insights necessary to fundamentally improve our customers' cold chain operations, eliminating systemic waste before it reaches the landfill.

Key Responsibilities

End-to-End Customer Lifecycle Ownership: Manage post-sale customer implementation milestones, including onboarding, trial management, hardware/software deployment tracking, and enhancements for strategic food industry accounts.
Cross Functional Voice of the Customer (VOC ): Serve as the definitive internal Voice of the Customer. Systematically gather customer feedback, pain points, and technical needs, translating them into actionable requirements for Product Management, Engineering, and Quality teams to guide hardware, software, and compliance roadmaps into rolling out next-generation software features and machine learning models tailored to the customer’s needs.
Customer Value Realization & ROI: Act as a core strategic partner to major food producers, distributors, and retailers. Translate raw environmental and transit data into tangible business insights that protect shelf-life, ensure food safety compliance, and maximize product quality from origin to destination.
Adoption & Expansion Management: Monitor health scores, platform adoption metrics, and sensor return/recycling compliance. Proactively identify operational friction points to turn cold-chain anomalies into expansion and upselling opportunities.
Data Presentation & Decision Influence: Frequently build and deliver Business Reviews. Distill complex cold-chain anomalies and root causes into concise, data backed operational stories that influence stakeholder investments, carrier management, and process modifications. Present at customer and industry events
Drive AI Process Efficiency: Drive and implement AI, machine learning, and automation frameworks on two fronts: internally to optimize team workflows and data delivery, and externally to help customers predict shipment delays, anticipate temperature excursions, and automate risk mitigation.
Carrier Cold Chain Advocacy: Position Sensitech and Carrier's broader digital ecosystem as the central pillar of the customer's cold chain integrity, helping them leverage our industry-leading data insights to achieve ambitious commercial sustainability and corporate waste-reduction goals.
Continuously improve skills and expertise in key areas such as: handling of perishable food items, process improvement, Data driven insights and cold chain management/refrigeration.

Required Qualifications

High School or GED
3+ years of experience in a supply chain role, food distribution chain, cold chain management, transportation, or refrigeration
Ability to travel up to 25% (US and Canada)

Preferred Qualificatons:

Bachelor’s Degree - Agricultural Economics, Post-Harvest, Mathematics or Food Science
Master’s Degree
Understanding of the food distribution chain, cold chain management, transportation, or refrigerationBachelor’s Degree required (Master's Degree is a strong plus).
Masterful presentation and data-storytelling skills
Ability to balance competing demands and deal with ambiguity and an environment of change.
Positive attitude able to combine technical knowledge, commercial knowledge and analysis into action
Strong critical thinking in complex situations.
Proven ability to prioritize project deliverables and a history of quality assurance across projects.
Experience working directly with customers at all levels.
Good knowledge of process improvement and quality management methods.
Ability to analyze large quantities of data and create detailed and actionable summaries based on sound statistical analysis and expert commentary.
Proven expertise in leveraging data analytics, business intelligence tools (e.g., PowerBI), and predictive exception management dashboards to isolate trends, mitigate transit risks, reduce product scrap, and prove financial ROI.

Pay Range

The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

Health Care Benefits : Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability : Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate (https://www.corporate.carrier.com/careers/work-with-us/) . The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com . We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days from Job Posting Date: 5 November 2026

Job Applicant's Privacy Notice

Please click on the link to review the Job Applicant Privacy Notice (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) .

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.

Apply on usnlx.com About employer

More about this job

Skills

Cold chain
Logistics
Onboarding
Manage several projects
Machine learning
Supply chain management
Regulatory compliance
Food safety
Upselling
Process improvement
Food science
Critical thinking
Quality assurance
Quality assurance procedures
Statistics
Data analysis
Business intelligence
Microsoft Power BI

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Work requirements

Jobs in the United States