Jobs in the United States

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Added 8 mins ago
Systems Engineer I/II - Network
Clayton
Certification in an IT System Administration/Engineer discipline (e.g., Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE), etc.) preferred
Added 10 mins ago
RH
Systems Engineer
Robert Half
Deer Park, IL
- $100,000 to $120,000 USD / year
We are looking for a Systems Engineer to support and enhance core enterprise infrastructure in Deer Park, Illinois. This position focuses on maintaining reliable identity, messaging,…
Added 11 mins ago
RH
Systems Engineer
Robert Half
Avondale, AZ
- $47.5 to $55 USD / hour
We are looking for a Systems Engineer to support and optimize core enterprise infrastructure in Arizona. This Long-term Contract position is ideal for someone who is detail oriented and can…
Added 11 mins ago
Senior Systems Engineer
Robert Half
Avondale, AZ
We are seeking an experienced Senior Systems Engineer to lead the design, administration, optimization, and support of a complex enterprise infrastructure environment. This role is…
Added 15 mins ago
Cloud Engineer III
Quality Technology Services, LLC
Remote, United States
The Cloud Engineer III is primarily responsible for deploying, configuring, troubleshooting and ensuring continuity of client and QTS physical and virtualized infrastructures and operating…
Added 17 mins ago
Cybersecurity Engineer II (Contract to Hire)
Mirion
Carrollton, TX
The Engineer II, Cybersecurity Engineering contributes to the delivery of secure command-and-control systems for nuclear and other critical infrastructure environments. Responsibilities…
Added 20 mins ago
Linux Support Technician - Tier II
Careers - IP Secure, LLC
San Antonio, TX
…security hardening experience, enterprise patch management, virtualization expertise, and the ability to independently diagnose and resolve complex operating system and infrastructure…
Added 23 mins ago
CS
Systems Engineer 3 (Watch Desk) - Jira/Confluence/Rancher/Redis/NiFi/Docker/Kubernetes/AWS/Nagios/Prometheus
Captivation Software
San Antonio, TX
- $130,000 to $270,000 USD / year
Captivation Software is looking for a senior level systems engineer who will be working on the watch floor and responsible for monitoring system health, availability, performance, and data…
Added 29 mins ago
AD
Professional Services Engineer II
Atomic Data
Minneapolis, MN
- $101,000 to $126,000 USD / year
Department Growth Path: Professional Services Engineer III
Added 49 mins ago
Senior System Engineer (Top Secret)
Delta Workforce
Huntsville, AL
Delta Workforce is hiring a Senior System Engineer (Top Secret) in Huntsville, Alabama.
Added 1 hour ago
IT Systems Engineer
Humble Robotics
United States
Experience with lab or data-center infrastructure: servers, virtualization, SAN/NAS storage.
Added 1 hour ago
NT
Help Desk L2 - Network & Sys Admin
NetGain Technologies LLC
Louisville, KY
- $50,000 to $60,000 USD / year
We’re looking for a Systems Engineer L2 who thrives on solving real-world infrastructure problems and not just resetting passwords. You’ll work across multiple client environments, handling…
Added 1 hour ago
JT
Network & Systems Engineer – Shipboard IT (TI-09)
JSL Technologies Incorporated
San Diego, CA
- $62,000 to $85,000 USD / year
JSL is seeking a hands-on Network & Systems Engineer to install, configure, troubleshoot, and support shipboard IT systems aboard Littoral Combat Ships (LCS). This role supports servers,…
Added 1 hour ago
Virtualization Platform Engineer
LLNL
Livermore, CA
We have an opening for a Virtualization Platform Engineer to design, implement, and manage the virtualization infrastructure that supports enterprise applications and services for the…
Added 1 hour ago
C+
Systems Engineer – Linux Closed-Network Operations
CTRL + LLC
Annapolis Junction, MD
- $98.02 to $108.23 USD / hour
Added 1 hour ago
Senior UNIX System Engineer
Trace Systems
Radford, VA
Trace Systems is seeking a Senior UNIX Systems Engineer to support and maintain a growing, mixed UNIX environment consisting of Red Hat Enterprise Linux (RHEL), Oracle Enterprise Linux…
Added 1 hour ago
A
Embedded Software Engineer
Actalent
Horsham, PA
- $120,000 to $165,000 USD / year
Experience with virtualization and container technologies.
Added 1 hour ago
Systems / Compute Support Engineer - Senior
HTC Global Services Inc
Lubbock, TX
Job Title : Senior Systems Engineer – Windows/Linux & Virtualization Position Overview
Added 1 hour ago
Full-stack Software Engineer 5, Data Insights Platform (Global Payment Network)
Capital One
Plano, TX · McLean, VA
At least 3 years of experience with public cloud platforms (AWS, GCP, Azure), cloud-based productivity tools, or virtualization technologies
Added 1 hour ago
Cloud/Infrastructure Engineer
Torch Technologies, Inc.
Colorado Springs, CO
Torch Technologies is seeking an experienced Cloud/Infrastructure Engineer to join our team in Colorado Springs, CO, supporting critical Department of Defense enterprise and mission…
Added 1 hour ago
G
Engineer, IT Disaster Recovery - IT Infrastructure - Full Time (Hybrid)
Guthrie
Sayre, PA
- Full-time
The Engineer, IT Disaster Recovery and Business Continuity (DR-BCP) is responsible for the design, implementation, support and maintenance of disaster recovery and business continuity…
Added 1 hour ago
MH
MSP Systems Engineer
MSP Hire, Inc.
Arcadia, CA
- $95,000 to $105,000 USD / year
We're looking for an experienced Senior MSP Systems Engineer who enjoys solving complex technical problems and working across a variety of client environments.
Added 2 hours ago
RH
Systems Engineer
Robert Half
Nashville, TN
- $45 to $52 USD / hour
Robert Half is seeking a Contract Systems Engineer to join our client's IT infrastructure team. In this role, you will be responsible for the design, implementation, maintenance, and…
Added 2 hours ago
Principal Windows- Linux Systems Administrator- Will sponsor a clearance
RTX
United States
·Engineer and sustain enterprise imaging, deployment, and automation solutions, including MECM/SCCM, PXE, Windows imaging, in-place OS upgrades, and scripted software deployment using…
Added 2 hours ago
Systems Engineer
Delta Dental Plan of Michigan, Inc.
Remote, United States
…virtual infrastructure. Certifications such as Red Hat Systems Engineer, Windows Administrator, or VMware Data Center Virtualization are preferred. Will accept any suitable combination of…

Carrier Access IT

Managed Services Systems Engineer II

Omaha, NE, United States

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Job details

Experience: Associate or bachelor’s degree and 4+ years of related information systems technical experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Title: Systems Engineer II Department/Division: Managed Services Reports To: Managed Services Support Desk Manager

Job Summary:

The Systems Engineer Tier II is a key member of the Managed Services team responsible for supporting and maintaining client IT environments. This role provides advanced technical support, troubleshoots and resolves escalated issues, and works directly with end users, vendors, and internal teams to deliver timely and effective solutions. The Systems Engineer Tier II also assists with proactive maintenance, documentation, and technology improvements to ensure reliable, secure, and efficient customer environments.

Essential Functions:

Benchmark, analyze, report on and make recommendations for the improvement and growth of the technology infrastructure.
Maintain current knowledge of relevant technology and will continually research industry best practices.
Provide Tier 2 technical support for managed services customers, including troubleshooting and resolving escalated desktop, server, network, and cloud-related issues.
Perform administration and support of Microsoft 365, Azure, Active Directory, Entra ID, Exchange Online, Teams, and related cloud services.
Mitigate future issues by monitoring and proactively resolving issues before they reach a critical state. This may involve responding to monitoring tickets and assisting with patch management.
With moderate guidance from other team members, create and maintain basic to moderately complex systems for the benefit of internal and external clients.
Maintain a high level of customer service by communicating professionally, setting expectations, and ensuring a positive customer experience.
Develop and document knowledge of internal and external clients’ business and help provide options to resolve issues or proactively advance the organization forward.
Complete assigned tasks in a timely manner, track time in the ticketing system and communicate status to manager.
Track all documentation and communications through Carrier Access IT’s internal systems.
Provide technical guidance and mentorship to Tier 1 engineers and assist with knowledge transfer across the team.
Will work in one of our three office locations.
Perform other tasks as needed and/or requested.
Associate or bachelor’s degree and 4+ years of related information systems technical experience.
Strong working knowledge of desktop support, server administration, networking, cloud technologies, and business application support.
Experience administering and troubleshooting:
Active Directory
Group Policy
DHCP and DNS
User and identity management
Microsoft 365 and Exchange Online
Experience utilizing Remote Monitoring and Management (RMM) platforms such as N-able, LogicMonitor, or similar tools.
Experience supporting endpoint security solutions including Microsoft Defender, Cisco Secure Endpoint, Huntress, or equivalent platforms.
Working knowledge of backup and disaster recovery solutions, including monitoring, troubleshooting, and restoration processes.
Experience with scripting and automation technologies such as PowerShell, is preferred.
Ability to plan, deploy, maintain, and troubleshoot workstation, server, and cloud-based solutions.
Experience working within a PSA/ticketing platform such as ConnectWise Manage, is preferred.
Knowledge of virtualization technologies including:
VMware vSphere/ESXi
Microsoft Hyper-V
Virtual infrastructure maintenance, troubleshooting, and lifecycle upgrades
Understanding of external DNS services and record types, including A, AAAA, MX, TXT, CNAME, and SPF records.
Experience managing internal and external SSL certificates.
Familiarity with Virtual Desktop Infrastructure (VDI) technologies, including Horizon View and Azure Virtual Desktop (AVD), with the ability to perform basic troubleshooting of associated services and components.
Experience supporting public cloud platforms, including Microsoft Azure, Microsoft 365, and/or Amazon Web Services (AWS).
Excellent troubleshooting, customer service, communication, and documentation skills.
Ability to manage multiple priorities while maintaining service level agreements (SLAs) and providing a high-quality customer experience.
Ability to conduct and direct research into technical issues and products as required.
Ability to present ideas in a business-friendly and user-friendly language.
High level of self-motivation.
Meticulous attention to detail.
Proven analytical, strategic thinking and problem-solving abilities.
Ability to thrive in a culture of growth, change and continuous learning.
Participate in an on-call rotation and respond to critical outages or after-hours support requests as required.
Occasional travel to client sites may be required.
Ability to work in an environment which may require:
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other computer components.

Education and Experience:

Associate or bachelor’s degree and 4+ years of related information systems technical experience.
Strong working knowledge of desktop support, server administration, networking, cloud technologies, and business application support.
Experience administering and troubleshooting:
Active Directory
Group Policy
DHCP and DNS
User and identity management
Microsoft 365 and Exchange Online
Experience utilizing Remote Monitoring and Management (RMM) platforms such as N-able, LogicMonitor, or similar tools.
Experience supporting endpoint security solutions including Microsoft Defender, Cisco Secure Endpoint, Huntress, or equivalent platforms.
Working knowledge of backup and disaster recovery solutions, including monitoring, troubleshooting, and restoration processes.
Experience with scripting and automation technologies such as PowerShell, is preferred.
Ability to plan, deploy, maintain, and troubleshoot workstation, server, and cloud-based solutions.
Experience working within a PSA/ticketing platform such as ConnectWise Manage, is preferred.
Knowledge of virtualization technologies including:
VMware vSphere/ESXi
Microsoft Hyper-V
Virtual infrastructure maintenance, troubleshooting, and lifecycle upgrades
Understanding of external DNS services and record types, including A, AAAA, MX, TXT, CNAME, and SPF records.
Experience managing internal and external SSL certificates.
Familiarity with Virtual Desktop Infrastructure (VDI) technologies, including Horizon View and Azure Virtual Desktop (AVD), with the ability to perform basic troubleshooting of associated services and components.
Experience supporting public cloud platforms, including Microsoft Azure, Microsoft 365, and/or Amazon Web Services (AWS).
Excellent troubleshooting, customer service, communication, and documentation skills.
Ability to manage multiple priorities while maintaining service level agreements (SLAs) and providing a high-quality customer experience.

Required skills and abilities:

Ability to effectively prioritize, organize, and execute multiple tasks in a high-pressure environment.
Ability to work varied hours of the day and/or days of the week.
One that demonstrates a strong commitment to their role and is dependable in their attendance and punctuality, ensuring they are present and ready to contribute daily.
Lifting and transporting moderately heavy objects (up to 60lbs), such as computers and peripherals
Climbing ladders, crawling, bending and squatting

Benefits:

Carrier Access IT offers a comprehensive benefits package designed to support our leaders both personally and professionally, including a 401(k) with employer match, eligibility for a quarterly bonus, paid time off and volunteer time off, medical, dental, and vision coverage, life and disability insurance, career development and growth opportunities through mentorship, training, and exposure to diverse projects, professional development and tuition support, wellness and financial resources, and a family-valued, culture-rich work environment. A full summary of benefits is provided during the interview and onboarding process.

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More about this job

Skills

Technical support
Documentation
Research
Troubleshooting
Microsoft 365
Microsoft Azure
Microsoft Active Directory
Microsoft Exchange
Microsoft Teams
Customer service
Customer experience
Cloud technologies
DHCP
DNS
Implement ICT recovery system
Automation technology
Microsoft PowerShell
Troubleshoot
VMware
AWS
Communication skills
Attention to detail
Problem solving

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