Jobs in the United States

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Added 4 mins ago
M
Software Engineer 2 - CoreAI
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
We are looking for a Software Engineer 2 - CoreAI to join the Azure Functions Platform team. In this role, you will design, build, operate, and maintain core platform components and…
Added 5 mins ago
J
Senior Software Development Engineer in Test (SDET)
Jobgether
Remote, United States
- $70,000 to $80,000 USD / year
We are seeking a highly skilled Senior Software Development Engineer in Test to strengthen software quality and reliability across a complex healthcare technology platform. In this role,…
Added 5 mins ago
Senior Fullstack Engineer (Matchmaking)
Jobgether
Remote, United States
The ideal candidate is an experienced fullstack engineer with strong architectural skills, practical ML systems knowledge, and the ability to take ownership in a fast-moving product…
Added 6 mins ago
Associate DevOps Engineer
VTG
Manassas, VA
VTG is seeking an Associate DevOps Engineer to support our Navy customer. This DevOps role will be involved in the installation, integration, and testing of prototype Navy tactical software…
Added 6 mins ago
Staff Research Engineer/Scientist
ServiceNow
Santa Clara, CA
3+ years working on ML systems, model validation infrastructure, automated testing, or AI-powered applications; hands-on experience with data quality, feature engineering, and model…
Added 8 mins ago
Staff Software Engineer - IAM
General Motors
Honolulu, HI
You will work as a hands-on engineer: designing systems, writing code, reviewing designs and implementations, and partnering with teams across GM to embed security into the software…
Added 8 mins ago
Software Engineer, Systems ML
Meta
Honolulu, HI
Meta is seeking a Software Engineer to join our Systems ML Engineering team, focused on building and optimizing the machine learning infrastructure that powers Meta's products at massive…
Added 8 mins ago
T
Cyber Countermeasure Specialist
TEKsystems
Honolulu, HI
- $60 to $65 USD / hour
…to support high-visibility operations protecting sensitive systems and…
Added 8 mins ago
Senior Data Engineer
Highmark Health
Honolulu, HI
…design, development, and maintenance of the organization's data infrastructure, ensuring the efficient and reliable flow of data across various systems. This position is responsible for…
Added 8 mins ago
Solutions Architect - Nutanix Database Service
Nutanix
Honolulu, HI
Experience: 5+ years of experience in a customer-facing pre-sales technical role (Solutions Architect, Systems Engineer, or Database Specialist Architect) within an enterprise software,…
Added 8 mins ago
Entry level Electrical Engineer
Jacobs
Honolulu, HI
Interest in federal infrastructure, mission-critical facilities, or building systems design
Added 8 mins ago
Network and Systems Engineer III – IT Solutions Implementor
Amentum
Honolulu, HI
Amentum seeks a Network and Systems Engineer III – IT Solutions Implementor to provide IT solutions and support (remotely), for Amentum programs and projects worldwide. This is a…
Added 9 mins ago
Infrastructure Engineer II
Info Image
Coppell, TX
The Infrastructure Engineer II is a senior-level role responsible for owning, optimizing, and advancing enterprise infrastructure systems. This position goes beyond day-to-day operations…
Added 12 mins ago
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Senior Software Engineer
Microsoft
United States
- $119,800 to $261,000 USD / year
As a Senior Software Engineer, you will lead the design and development of a new solution that orchestrates Virtual Machine Scale Sets across Azure regions. The solution will help…
Added 12 mins ago
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Sr. Software Engineer
Microsoft
WA · VA · GA · Redmond, WA · Reston, VA · Atlanta, GA · Redmond · Reston · Atlanta
- $119,800 to $261,000 USD / year
Drive system and service integration: Collaborate across teams to influence architecture and ensure seamless integration between systems and services.
Added 12 mins ago
M
Data Center Critical Environment Mechanical Engineer
Microsoft
IL · Chicago, IL · Chicago
- $102,100 to $219,200 USD / year
…powers our cloud services. As a CO+I Data Center Mechanical Engineer, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online…
Added 12 mins ago
M
Solution Engineer - Microsoft Innovation Hub
Microsoft
MA · Boston, MA · Boston
- $130,900 to $272,300 USD / year
As a Solution Engineer - Microsoft Innovation Hub, working on-site in the Microsoft Innovation Hub located in Burlington, Massachusetts, you will merge business and technical requirements…
Added 13 mins ago
M
Senior Technical Support Engineer
Microsoft
United States
- $86,100 to $187,400 USD / year
…for delivering customer success. As a Sr Technical Support Engineer, you will own, troubleshoot, and solve highly complex customer technical issues. This opportunity will allow you to…
Added 13 mins ago
M
Software Engineer II
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
As a Software Engineer II in Agentic Engineering Productivity, you will build LLM-powered agents that turn intent into tested, reviewable changes, keep build pipelines and internal tools…
Added 13 mins ago
M
Principal Software Engineer
Microsoft
United States
- $142,800 to $304,200 USD / year
The Azure Regional Networking team is seeking talented, highly motivated engineers to build advanced services and infrastructure for provisioning and managing our cloud-scale physical…
Added 14 mins ago
M
Software Engineer 2
Microsoft
WA · CA · NY · Redmond, WA · Mountain View, CA · Redmond · Mountain View · New York
- $102,100 to $219,200 USD / year
Evaluation, red teaming, and monitoring infrastructure for AI systems
Added 14 mins ago
Senior Data Engineer
Highmark Health
Augusta, ME
…design, development, and maintenance of the organization's data infrastructure, ensuring the efficient and reliable flow of data across various systems. This position is responsible for…
Added 22 mins ago
T
Network Engineer- CCNA
TEKsystems
Charlotte, NC
- $38 to $41 USD / hour
DescriptionWe are seeking a Network Engineer to provide advanced engineering support for the organization's global Data, Voice, Security, and Wireless networks. This role will have a…
Added 24 mins ago
EU
Storage & Backup Engineer
Experis USA
Richmond, VA
- $70 USD / hour
This opportunity is ideal for an engineer who enjoys solving complex infrastructure challenges, improving operational efficiency through automation, and supporting mission-critical systems.
Added 32 mins ago
System Engineer - Intune AD Admin
Coventek Inc
Atlanta, GA
…reliable operation of the endpoint and Mobile Architecture systems. These systems include but are not limited to: MS Intune, Azure AD and MS Endpoint Configuration Manager. This position is…

Carrier Access IT

Managed Services Systems Engineer II

Omaha, NE, United States

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Job details

Experience: Associate or bachelor’s degree and 4+ years of related information systems technical experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Title: Systems Engineer II Department/Division: Managed Services Reports To: Managed Services Support Desk Manager

Job Summary:

The Systems Engineer Tier II is a key member of the Managed Services team responsible for supporting and maintaining client IT environments. This role provides advanced technical support, troubleshoots and resolves escalated issues, and works directly with end users, vendors, and internal teams to deliver timely and effective solutions. The Systems Engineer Tier II also assists with proactive maintenance, documentation, and technology improvements to ensure reliable, secure, and efficient customer environments.

Essential Functions:

Benchmark, analyze, report on and make recommendations for the improvement and growth of the technology infrastructure.
Maintain current knowledge of relevant technology and will continually research industry best practices.
Provide Tier 2 technical support for managed services customers, including troubleshooting and resolving escalated desktop, server, network, and cloud-related issues.
Perform administration and support of Microsoft 365, Azure, Active Directory, Entra ID, Exchange Online, Teams, and related cloud services.
Mitigate future issues by monitoring and proactively resolving issues before they reach a critical state. This may involve responding to monitoring tickets and assisting with patch management.
With moderate guidance from other team members, create and maintain basic to moderately complex systems for the benefit of internal and external clients.
Maintain a high level of customer service by communicating professionally, setting expectations, and ensuring a positive customer experience.
Develop and document knowledge of internal and external clients’ business and help provide options to resolve issues or proactively advance the organization forward.
Complete assigned tasks in a timely manner, track time in the ticketing system and communicate status to manager.
Track all documentation and communications through Carrier Access IT’s internal systems.
Provide technical guidance and mentorship to Tier 1 engineers and assist with knowledge transfer across the team.
Will work in one of our three office locations.
Perform other tasks as needed and/or requested.
Associate or bachelor’s degree and 4+ years of related information systems technical experience.
Strong working knowledge of desktop support, server administration, networking, cloud technologies, and business application support.
Experience administering and troubleshooting:
Active Directory
Group Policy
DHCP and DNS
User and identity management
Microsoft 365 and Exchange Online
Experience utilizing Remote Monitoring and Management (RMM) platforms such as N-able, LogicMonitor, or similar tools.
Experience supporting endpoint security solutions including Microsoft Defender, Cisco Secure Endpoint, Huntress, or equivalent platforms.
Working knowledge of backup and disaster recovery solutions, including monitoring, troubleshooting, and restoration processes.
Experience with scripting and automation technologies such as PowerShell, is preferred.
Ability to plan, deploy, maintain, and troubleshoot workstation, server, and cloud-based solutions.
Experience working within a PSA/ticketing platform such as ConnectWise Manage, is preferred.
Knowledge of virtualization technologies including:
VMware vSphere/ESXi
Microsoft Hyper-V
Virtual infrastructure maintenance, troubleshooting, and lifecycle upgrades
Understanding of external DNS services and record types, including A, AAAA, MX, TXT, CNAME, and SPF records.
Experience managing internal and external SSL certificates.
Familiarity with Virtual Desktop Infrastructure (VDI) technologies, including Horizon View and Azure Virtual Desktop (AVD), with the ability to perform basic troubleshooting of associated services and components.
Experience supporting public cloud platforms, including Microsoft Azure, Microsoft 365, and/or Amazon Web Services (AWS).
Excellent troubleshooting, customer service, communication, and documentation skills.
Ability to manage multiple priorities while maintaining service level agreements (SLAs) and providing a high-quality customer experience.
Ability to conduct and direct research into technical issues and products as required.
Ability to present ideas in a business-friendly and user-friendly language.
High level of self-motivation.
Meticulous attention to detail.
Proven analytical, strategic thinking and problem-solving abilities.
Ability to thrive in a culture of growth, change and continuous learning.
Participate in an on-call rotation and respond to critical outages or after-hours support requests as required.
Occasional travel to client sites may be required.
Ability to work in an environment which may require:
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other computer components.

Education and Experience:

Associate or bachelor’s degree and 4+ years of related information systems technical experience.
Strong working knowledge of desktop support, server administration, networking, cloud technologies, and business application support.
Experience administering and troubleshooting:
Active Directory
Group Policy
DHCP and DNS
User and identity management
Microsoft 365 and Exchange Online
Experience utilizing Remote Monitoring and Management (RMM) platforms such as N-able, LogicMonitor, or similar tools.
Experience supporting endpoint security solutions including Microsoft Defender, Cisco Secure Endpoint, Huntress, or equivalent platforms.
Working knowledge of backup and disaster recovery solutions, including monitoring, troubleshooting, and restoration processes.
Experience with scripting and automation technologies such as PowerShell, is preferred.
Ability to plan, deploy, maintain, and troubleshoot workstation, server, and cloud-based solutions.
Experience working within a PSA/ticketing platform such as ConnectWise Manage, is preferred.
Knowledge of virtualization technologies including:
VMware vSphere/ESXi
Microsoft Hyper-V
Virtual infrastructure maintenance, troubleshooting, and lifecycle upgrades
Understanding of external DNS services and record types, including A, AAAA, MX, TXT, CNAME, and SPF records.
Experience managing internal and external SSL certificates.
Familiarity with Virtual Desktop Infrastructure (VDI) technologies, including Horizon View and Azure Virtual Desktop (AVD), with the ability to perform basic troubleshooting of associated services and components.
Experience supporting public cloud platforms, including Microsoft Azure, Microsoft 365, and/or Amazon Web Services (AWS).
Excellent troubleshooting, customer service, communication, and documentation skills.
Ability to manage multiple priorities while maintaining service level agreements (SLAs) and providing a high-quality customer experience.

Required skills and abilities:

Ability to effectively prioritize, organize, and execute multiple tasks in a high-pressure environment.
Ability to work varied hours of the day and/or days of the week.
One that demonstrates a strong commitment to their role and is dependable in their attendance and punctuality, ensuring they are present and ready to contribute daily.
Lifting and transporting moderately heavy objects (up to 60lbs), such as computers and peripherals
Climbing ladders, crawling, bending and squatting

Benefits:

Carrier Access IT offers a comprehensive benefits package designed to support our leaders both personally and professionally, including a 401(k) with employer match, eligibility for a quarterly bonus, paid time off and volunteer time off, medical, dental, and vision coverage, life and disability insurance, career development and growth opportunities through mentorship, training, and exposure to diverse projects, professional development and tuition support, wellness and financial resources, and a family-valued, culture-rich work environment. A full summary of benefits is provided during the interview and onboarding process.

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More about this job

Skills

Technical support
Documentation
Research
Troubleshooting
Microsoft 365
Microsoft Azure
Microsoft Active Directory
Microsoft Exchange
Microsoft Teams
Customer service
Customer experience
Cloud technologies
DHCP
DNS
Implement ICT recovery system
Automation technology
Microsoft PowerShell
Troubleshoot
VMware
AWS
Communication skills
Attention to detail
Problem solving

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